How much does it cost to stay at a Champagne Tower suite?

It depends on the package you take, but with all the fees and taxes, the Champagne Tower suites usually come at well over 300$ per night , although the Pocono resorts sometimes have special offers that lower the price significantly. These resorts offer so many amazing amenities, and the Champagne Towers really do offer an exceptional getaway for a special occasion, so we can definitely say that they are worth the money.

Which is the best Poconos couples' resort with champagne glass tub?

There are very few differences among these Pocono couples' resorts with champagne glass tubs, in-room pools, and star-light ceilings above the round king beds, except for their location - but even that is similar, offering mountain and lake views. They all offer amazing romantic suites, luxurious commodities, and fun activities on- and off-site. The only factor that could help us make this decision is the rating , and it goes in favor of Pocono Palace Resort.

Are Cove Pocono Resorts adult-only?

Yes! All three resorts of the Cove Pocono Resorts are adult-only properties as their goal is to provide the ultimate romantic getaway in the Poconos for their guests.

Why is it called the Champagne Tower?

The design of the tub is inspired by a champagne glass, and when filled with bubbling water, it gives the illusion of a glass filled with sparkling champagne.

Where can I find a Champagne Tower suite in the Poconos?

Several resorts in the Poconos offer suites with the Champagne Tower, including the renowned Pocono Palace Resort.

Poconos Champagne Tower Suites

Full Guide: 2023

For decades people have gone to the Pocono Mountains for a romantic retreat with their partners in search of a unique experience. Thanks to the Cove Pocono Resorts such an endeavor is easily achievable, especially if you decide to book one of their legendary Champagne Tower Suites!

Keep reading and you’ll find everything you need to know before booking a room at these Poconos resorts…

Free cancellation Don't risk someone else booking the last available room with a hot tub for your selected dates, and make your reservation on time with FREE CANCELLATION. Only 1% of the hotels feature an in-room hot tub, so they are usually booked!

Pocono Champagne Towers: Youtube Video Reviews

3 Poconos Champagne Tower Hotels

Poconos Palace Resort

pocono palace resort with hot tub suites

Hotel with hot tub in room Pocono Palace Resort

The Pocono Place Resort is set in East Stroudsburg and features an indoor pool, a seasonal outdoor pool, a spa center, a restaurant, and The Gladiator Nightclub which offers free snacks and live entertainment nightly. Many activities are also available on the property, like cycling, hiking, and canoeing.

Featuring all the essentials, along with romantic details, the fantastical suites create an intimate setting for your getaway. This adults-only Poconos resort offers several suites to choose from:
– Roman Tower Suite,
– Champagne Tower Suite,
– Fantasy Apple Suite,
– Garden of Eden Apple Suite,
– Lakeside Chalet Room with Whirlpool, and
– Fairway Room with Whirlpool.

Both the Roman Tower Suite and the Champagne Tower Suite boast a 7-foot champagne hot tub, a heart-shaped pool, a massage table, and other amenities, making them virtually identical.

Cove Haven Resort

Sitting on the coast of Lake Wallenpaupack, this Pocono couples’ resort provides guests with a la carte dining, spa facilities, free parking, an indoor and a seasonal outdoor pool, entertainment, as well as a number of fun activities, such as mini golf, squash, and archery.

What sets this resort apart is that it is the birthplace of the heart-shaped hot tub and the champagne tower tub, as well as its proximity to Claws ‘n’ Paws Wild Animal Park.

The luxurious suites available at this resort are:
– Newly updated Juliette Suite,
– Champagne Tower Suite,
– Garden of Eden Apple Suite,
– Cove Harbour Suite, and
– Harbour Tower Suite.

However, only Champagne Tower Suite has a champagne glass hot tub along with an in-room pool, while all come with a private whirlpool tub. Garden of Eden Apple Suite also boasts a pool en suite.

How to make your romantic getaway unforgettable

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By Cupid from Hotels With Hot Tub in Room . Club

Paradise Stream Resort

Paradise Stream Resort, a couple's getaway

And the third hotel with champagne towers is this Mount Pocono resort. Paradise Stream Resort is a romantic getaway that features a restaurant offering room service, a spa center, an outdoor fireplace, a game room with billiards, indoor and outdoor pools, and a nightclub with a DJ and dance floor. Other on-site activities include themed dinner nights, horseback riding, canoeing, hiking, and mini golf.

The adult-only suites come with many luxurious amenities, just like in the other Cove Pocono Resorts. Suites offered here are:
– Garden of Eden Apple Suite,
– Diana’s Oasis Suite,
– Lakeside Villa Suite with Balcony,
– Cupid’s Suite, and
– Champagne Tower Suite.

The Garden of Eden Apple, Diana’s Oasis, and Champagne Tower suites come with a heated indoor pool, but all suites include a heart-shaped hot tub (except for the 7-foot tall champagne tub in the Champagne Towers).

How to Book the Champagne Tower Suite

Choose the Right Room Type: To ensure you get a room with the Champagne Tower, you must select either the “Suite Champagne Tower” or the “Suite Roman Tower.” These are the only room types that feature the Champagne Tower.
Beware of Other Suites: While other suites might offer luxurious amenities like a hot tub and a round bed, they do not come with the Champagne Tower. It’s essential to differentiate between the two to avoid disappointment.
Visual Confirmation: To assist you in making the right choice, we’ve provided photographs of the suites that feature the Champagne Tower and those that don’t. This visual guide will help ensure you book the exact room you desire.

Poconos Champagne Tower: Personal Review

As The Pocono Mountains’ leading romantic destination resorts that include three couples-only properties, Cove Pocono Resorts offer a unique and momentous experience for all visitors. Featuring countless amenities, activities, entertainment and dining options, and ultra-romantic suites with heart-shaped hot tubs and the iconic champagne glass hot tub, these resorts can’t disappoint. If you don’t believe us, check out the video reviews at the bottom of the page.

All suites come with additional romantic amenities, such as log-burning fireplaces and round king-size beds, while the most exclusive suites also include an in-room pool.

On-site, guests can enjoy American cuisine, concerts and entertainment featuring some of the best performers in the country, as well as stunning scenery around the premises and amazing discounts for off-site activities, such as white water rafting, zip-lining, skiing, and more.

Real Reviews on Google

Pocono Palace Resort

4.0

Based on 4418 reviews

Jackson Julien

17:39 01 May 24

Renee Made

11:47 01 May 24

Chelsea Trotto

13:35 30 Apr 24

Wonderful get away but hurry they are closing and turning into a retreat for wellness instead

Rubens Santos

19:52 29 Apr 24

My wife and I spent two days and stayed in the Roman tower. This was the second time we stayed at the Pocono Palace Resort. The first experience was not very good as we found some points that left us a lot to be desired, the rooms were dirty and dingy, the bathtub was in a somewhat dubious situation to use, the restaurant, I personally do not recommend using it for dinner, as The meals were not consistent with the price charged, breakfast was spectacular. This last time I was at the resort, I thought the impression would be better, I was very frustrated because they are not investing in the place, the rooms are not well maintained. the bed sinking gave me a lot of back pain. Unfortunately, what I realized is that they are only thinking about money and not investing in pleasing the public. I would really like to recommend it, but if I do I will be embarrassed. I would really like the criticisms they read from the comments shown here to be taken seriously, as I see that many people here complain about the same things and don't resolve the situation, unfortunately if they continue like this, they won't get far

Patricia Harrison (Paranormal Patti)

18:04 29 Apr 24

Clare Clemons

19:49 27 Apr 24

Nice resort- we went a week before they closed for good. Not sure who purchased it or what they will be doing with it.The meals we had were plentiful and delicious! Package came with Breakfast and Dinner.We had the Champagne Tower Suite that included a 7ft tall Champagne whirlpool and a heart shaped personal mini pool (so warm)

Huscrac26

19:28 25 Apr 24

Stan Ciemiecki

00:56 25 Apr 24

Attended a wedding. Beautiful setting, great food, great service.

catrachita funes

01:20 22 Apr 24

I didn't really like this place, the outside looks very neglected, the room looks dirty inside, you turned on the bathroom light and it made a strange sound, and it's ugly, it doesn't match the expensive price for one night.

Randa75 S

17:30 20 Apr 24

I recently stayed at Pocono palace and unfortunately, my experience was far from satisfactory. Despite paying extra for rose petals, I was disappointed to find only a few scattered across the room, and they were visibly wilted. It was clear that little effort was made to ensure their freshness.Furthermore, the condition of the room left much to be desired. Stains on the floor were a notable eyesore, indicating a lack of attention to cleanliness. Additionally, the jacuzzi, which should have been a highlight of the stay, was not properly maintained. Not only was it devoid of water, but its cleanliness was questionable.

laurel simon

16:47 18 Apr 24

We stayed in the most expensive sweet, had a nice time until we found ROACHES! disgusting, went to the front desk very nicely asked for the manager to call us when she came in. Scared they might also have bedbugs, we skipped the included breakfast left and washed all of our things. Manager has been dodging our calls for over a week! Glad this place is closing

nasser baig

19:29 17 Apr 24

The over stay was good but they did not show us the room neither did they check the room when we were checking out later they charged our card with $150 saying there was a bluetooth speaker missing which was never in the room to start with. Some one should check the room before giving and check it during checkout. I am very uphappy with this kind of ripoff.

Permtv

06:13 17 Apr 24

Elizabeth Hadden

03:32 13 Apr 24

For lovers of kitsch, this resort is a real treat. I’m so sad they’re closing next month!!Visited for one night in a Roman tower suite, loved it! Room was surprisingly clean and had a lot of amenities including: coupe glass jacuzzi, heart-shaped hot tub, TVs on each floor, twinkle lights in the ceiling above the round bed, Bluetooth sound system, shower with bench, and even a sauna.Also had two meals (breakfast and dinner) at the restaurant on-site. For the price, it was good! Nice quantity of food and really friendly service.This place is a healthy mix of deliciously cheesy, vintage, kitschy, and liminal. A true gem of lube, dust, and love.

steve kulick

01:17 13 Apr 24

As the "across-Echo-Lake property neighbors, we absolutely loved the meal tonight, touring around PP, and loving the best resort in the Poconos. Absolutely the best resort! Horrible and sadly it's being "sold out" to an international group and so many will lose their jobs. Horrible. 🤬😢 This resort should be still what it is - an amazing place for so many to stay and love. There's too little of that anymore but apparently money 💰 spoke regardless of the hurt. Outstanding staff and our hearts break for them of this classic beautiful Middle Smithfield Twp key place. So sad what was allowed to be done. 💔Next door property neighborsSteve and Sue.

Elani Ackhart

10:37 12 Apr 24

Unfortunately in May of 2024 the resort will be sold. Not sure of what the plans are for it. But it was our favorite place to stay and we will definitely miss it.

Meyer Klein

23:54 11 Apr 24

Best hotel in the worldYou get what you pay for super cool and romantic rooms

Rebecca Brink

20:58 02 Apr 24

My husband and I decided to come here for our 2 year anniversary. This has been the best trip ever. The rooms and grounds are stunning. Food has been amazing and it's just an all in all romantic place to be. Our 1st time here and won't be the last. 100% satisfaction across the board.

Nat D

13:33 02 Apr 24

Very old resort. Asked about renovations. Was informed that the resort will be closing on May 1st.

Chase Buds

13:22 01 Apr 24

The customer service is trash, the food wasn’t that great either, on top of the pool in the room being dirty, for the price you pay that’s wild. You get a buffet of whatever’s left over after everyone’s paws have been in it so first come first serve. If you need any help or order anything ahead of time don’t cause you won’t receive it and they will give you a hard time trying to reimburse you. If you get it on a discount then it’s worth it but for the price of a night and what they have to offer your better off spending your money somewhere else.

21:47 31 Mar 24

03:18 26 Mar 24

19:54 24 Mar 24

15:56 24 Mar 24

Rooms dated, but clean enough. Awesome amenities champagne tower, hot tub and sauna. Hot tub could of used repair and paint but still functional and nice. Ceiling fan about to drop out of ceiling but not necessary to use. Rooms look great still. Tvs dated, there was no hdmi connections with a usb port for power. So connecting a roku or fire stick was virtually impossible cool if your staying 1 or 2 nights but any longer and tv channels would be boring. Round bed cool but hard to get out of at times. Being able to control the temperature of the room and water was great. Hot water almost instant. Room temperature control up and downstairs great. Nice touch. Parking close to room big plus. Overall nice experience. Dining in restaurant was pleasant most days. Had one server who was was extremely poor, she left to go order at bar, took tip that was actually money for bill, (found that out by front desk), she just want polished or attentive a the other 3 wait staff. I have one more night here so I'll see if she was an anomaly or characteristic of the staff but I believe she was truly NOT indicative of the staff at Pocono Palace Resort. The room cleaning staff was great. We didn't have to use them much but they came by and extremely polite and helpful.

Sam

19:04 23 Mar 24

Great place to come and spend some time with your partner .To bad it was sold and closing in May 2024

Edgar Madaminov

13:57 21 Mar 24

Andrii Vlezko

00:29 20 Mar 24

Shayna

18:45 18 Mar 24

My partner and I stayed here for my birthday and it was a super relaxing trip! We stayed in the champagne tower suite and the room was wonderful! We loved all of the amenities! We also received a couples massage and that was fantastic! The massage was so nice and relaxing and the massage therapists were incredible and super accommodating! For the most part everything was great. One thing that I wanted to note was the food... Spooners was awesome! The dining hall was hit or miss. We had some meals that were delicious and others we could not finish. Lastly, the front desk staff... the morning of March 12th at 11am, the African American lady at the front desk was not nice at all. Extremely rude and is clearly in need of some customer service training. I was shocked and disappointed because all of the other staff were exceptional! Sad that you have her working there and leaving a bad taste in people's mouths at checkout. Other than that this place was great and I will certainly return to stay in some of the other rooms!

Poonam Kapoor Popli

19:56 17 Mar 24

Exuding the relaxed atmosphere of a private club, Pocono Palace Resort is a romantic retreat on private Echo Lake in the heart of the Pocono Mountains - only an hour drive from the George Washington Bridge. A favorite of couples and honeymooners, this four-season resort property features 189 suites, two restaurants, a bar and the Applause Nightclub. With recent upgrades made around the property, including updates made to all 7 suite-types, guests are finding the Pocono Palace experience even more exciting than ever-before. Guests gather at the Indoor Activity Zone for racquetball, basketball, mini golf, tennis, billiards and arcade games, while spa-goers unwind in the Spa, where a menu of massages, aromatherapy wraps and other services promote relaxation and wellness.We had booked the Roman tower...The most expensive and the view was great..But the sad part was the ROMAN TOWER needs to be renovated..Wall paper stained and ripped.Water tanks were drained...There wasn't hot water for the room's pool and champagne bath tub ....They don't have smart TVs.The carpet wasn't clean and it was too old ..$$$$

11:25 17 Mar 24

Didn't stay here just visited before they close. It was our first time here, and we both enjoyed it. We looked around the whole premises and stopped by the gift shop to pick up a few souvenirs. Sad to hear this place is closing, especially when the poconos is known for its heart-shaped tubs & honeymooners. What resort will close next???🤦‍♀️

17:14 08 Mar 24

13:01 08 Mar 24

22:24 07 Mar 24

00:29 01 Mar 24

So sad to find out they sold their property! Cove Haven will hafta be my future go-to.

Dara Wolfskill

00:35 28 Feb 24

The buildings are old we had to switch rooms bc of numerous problems including ants in the room which was the last straw. I don't recommend the dinner package the food is hit or miss. Sometimes amazing, sometimes dry and old or they are out of items including ALL desserts. The hours are rly limited on some nights dinner is 6-730pm. Breakfast is great usually fresh and LOTS of selections. I wld stick to champagne glass or roman tower rooms bc they are well kept up. Check your pool immediately upon checking in to make sure it's full enough to be filtering and is clean. Whirl pool tubs in the older rooms pour out rusty water. If u cycle them through a cpl times u can clean them yourself. I've been here 4 times I do like the place but it needs more organization when it comes to maintenance upkeep. Housekeeping is not going to be able to maintain all features of the room. Rooms however are very unique and the property and activities are very nice. Very friendly staff especially in the dining room.

Allyce

16:14 25 Feb 24

Peter Simpson

23:54 23 Feb 24

The DJ was great, and the location was really good

Shinghar Eyebrow Threading

17:16 23 Feb 24

Awesome rooms with hot tub whirlpool.

Trusha Upadhyaya

23:12 22 Feb 24

phillip killebrew

19:17 19 Feb 24

The resort was amazing and we was able to explore with the fun scavenger hunt. The staff made sure we were comfortable and the amenities for the building and our private suite was amazing. We look forward to more experiences like this in the future.

shae wil

17:40 18 Feb 24

My husband and I went there for valentines celebration and it was a great location,the staff was extremely friendly and professional however the rooms were out dated and looks run down, nothing was modern and the entertainment was boring and old fashioned irs more for a older crowd we won't be returning.

Shinghar Eyebrow Threading

01:14 18 Feb 24

Bridget Van Cook

10:22 16 Feb 24

Yamis Alexandra Batista Duverge

20:33 11 Feb 24

The place was good, romantic and perfect for couples. But honestly very disappointed with the front desk service. The worst experience with the rude Hispanic front desk lady. She definitely needs training in how to speak and treat guests and just because of her I will not go back. Here is a pic of her..

Maria Grosso-Clements

16:19 11 Feb 24

Previously stayed at Paradise Stream and thought to try Pocono Palace. While the activities, crowd, entertainment was a much more enjoyable and fun experience vs Paradise Stream. The room was extremely disappointing. We stayed in room 328, Thursday-Sunday. The photos on the web are absolutely fake to what we actually had. It represented wood floors, cleanliness and updated room. My shower was actually tilting and sinking into the floor, I have vertigo and felt I was balancing myself in the shower. I reported this to the front desk Fri early afternoon and was told maintenance would come. No one came, no one called or made any effort to follow-up. The mirror was filthy, the carpet was filthy, we had to buy multiple plug in’s as the odor of the room was atrocious. The bed was actually broke in the middle and you sank into it. It’s just very disgusting to pay $566 a night and this is the kind of stay you receive.

Stephen N

02:01 11 Feb 24

I stayed at the fairway suite and it is severely outdated. There’s stains on the bed and the walls look so old and rusty. Nothing modern here. For the amount of money I paid and they charge here, I expect way more than this. I will never come to this place again.

17:17 08 Feb 24

Michael Semb

01:14 05 Feb 24

the trip was great the place is nice the fireplaces are very hard to use 1st try filled room with smoke final got it to work last night i was there they should install gas oves alot less work.the front counter people were awsome there prefollow up to my arrival was like none other easy to see why they been around for 65 years

Joyce Sotomayor

16:34 04 Feb 24

alayah sharp

19:54 03 Feb 24

i saw this place on tiktok & thought it would be a great romantic getaway for me & my fiance.. WRONG. we stayed in the fairway suites, paid almost $600 for it to look like it was from the 70's & it was a lot smaller than what the pictures implied. the whirlpool tub was nice until the water drained & there was disgusting unknown brown stuff all over the edges.. for an adults only resort it was very child like. you pay all that money for just the room alone but almost everything else is extra & super expensive. the area this resort is located in is also kind of garbage, not much to do unless you drive 30 minutes any other direction.for a couple in their early 20's i do NOT recommend staying here - complete waste of money.

Mel DarkAngel

01:30 02 Feb 24

Front desk girl was rude. Staff should be slightly more involved.Should upgrade TV to a smart one.DJ was awesome at the bar area.

brittany brookins

00:27 31 Jan 24

After reading many reviews, I decided to book here for a couples birthday trip and I'm so glad I did! Though a little dated the lodge definitely felt cozy and charming with fireplaces all over and many places to take photos. The front desk staff was friendly when we checked in and we were even able to get in a little early. The room was clean and everything was thought of! We loved the speaker and matches and the cute gift shop! The only disappointment was the very short round of bingo and waking up to some ants in our room after leaving a plate out overnight. I would suggest packing bug spray next time just in case. I was curious how breakfast was going to be and even though the buffet the first day was ok, we really enjoyed the a la carte option our last morning. We loved our view from the dining room and Justin our server was AMAZING. He was so kind and kept checking to make sure we had everything we needed. Overall we plan on visiting again one day.

Dawn Mauceri

19:12 28 Jan 24

What made this a great place was being there with my husband. The place is overall seriously outdated. For the money we paid we should expect clean carpets and lights to be working. Above our in room pool the walls around the pool were disgusting. The carpets look like they were put in back in 1970. For the 1300.00 we paid for 2 nights it should be completely renovated. We been to Cove Haven twice and it was much cleaner! Pocono Palace was not worth it.

Anthony

18:17 23 Jan 24

Staff was great Courtney and Meghan awesome. Will and Sabrina did amazing hobs as wellWife and I enjoyed it here very much. Only issue was my wife's salmon. Besides that what an amazing place

P g

11:03 22 Jan 24

Very nice been their 4 times

Henry Candelaria

21:10 21 Jan 24

We enjoyed ourselves. Can not wait for the spring or summer time.

Charles Duncan

20:57 21 Jan 24

I’m giving three stars for the room because the bathroom heater was not working and it was extremely cold in the bathroom. The hot water wasn’t really hot it was only warm for the entire weekend. On Saturday we lost the hot water for about two hours although they did act on the problem quickly.

tom Armstrong

20:17 21 Jan 24

Great place coming back soon

Itia Pryor

02:05 21 Jan 24

We had a pleasant, comfortable and wonderful experience during our stay with very minor suggestions of the upkeep of their rooms. We had Jordan for our server at echo lake diner and she was wonderful with a great personality and attentive. Courtney (not sure of spelling ) was extremely funny while hosting games and he interacted with everyone well. Definitely somewhere we would go again for a romantic weekend

miledis cedeno

20:53 20 Jan 24

Victoria Vargas

18:52 15 Jan 24

I stood here for my spouses birthday Jan 2024 and I must say I Am disappointed I didn't grab a chance to read the reviews. As said prior the rooms are completely outdated! Seriously this is just an expensive motel with a few extra amenities. The customer service I must say from the Individuals I encountered were pleasant. Our waiters Analiese and Carlos. The food however is NOT GOOD AT ALL! We booked the champagne tower along with extra details; meaning having the room set up with candles and rose petal's all over up to the bedroom , along with champagne. Check in was at 3:30pm and although getting there early I had to wait until about 4:20 stating they are working on getting things set and nothing was set up just a few petals around. For the amount of money paid I would have preferred to stay in a completely different establishment altogether. The water pressure in the bathroom was insane literally like a trickle of water. The bluetooth radio did not work. The fireplace did not work, also you can tell there is no chimney up keep as there is soot along the trimmings. Wall paper peeling, stains on the mirrors, some slight gunk coming out of jacuzzi jets. The upside to this was bed was made and had clean sheets and towels. There are things to do but again as said in other reviews a bit cheesy. We definitely will not stay here again. Definitely just invest your establishment. The right idea but needs a lot of work. Also please please please UPDATE the PICTURES online. NOT AT ALL what you walk into.

Patti Leone-Abrams

07:36 09 Jan 24

I love it here this is our 4th time

maurice allen

18:25 08 Jan 24

My wife and I had an amazing time, the staff was professional, kind and attentive. The food was good could of been better, the live entertainment was good. I did leave a note on my door for housekeeping to clean my room while we were out on Saturday and it was not cleaned but not a big deal we checked out Sunday. It snowed and the pavement and walk way was paved that was great. A special shout out to Courtney he was GREAT has the host of freaky feud.

Irene Duncan

02:33 08 Jan 24

Fun games, bar bingo, Tune Saloon and Freaky Feud led by Courtney, he was quick with a joke, his response made it a great time. Everyone that worked there was polite and helpful, except for one lady at the front desk I wish I had gotten her name she was the only one that should not be employed there.

Shannon Murray

06:49 06 Jan 24

don guido

20:28 03 Jan 24

booked a 5 day romantic getaway package including meals and the new years bash.upon arrival was told our room wasnt ready yet.over a 3 hour drive and 40 mins past check in time we finally got to our room.room was very clean but,could of used a few updates.wall paneling up the stairway and upstairs was split open at every seam.holes patched on wall up stairway was hideous and very unprofessionally installed.whole room had a musty smell and carpets were very outdated.for the money they charged i expected a more moden/updated room.also for the money paid i wouldnt have expected to have to buy my own wine glasses/champagne /bubble bath for jacuzzi/sauna and firestarter to use fireplace..really?cant supply 1 bottle of a $1.00 bubble bath?atleast 1 duraflame pack{not allowed to use wood in fire places).dinner options were very limited and the food was horrible.although, i must say our 1st dinner was awesome.def 5 star..after that was just horrible and mainly same dinner options each night.new years party was so uncordinated.after paying as part of the package still had to sign up earlier that day to gaurantee a table(as part of a package woudnt that be a gaurantee)lol..the band they had for the new years party just didnt fit the occasion.not that the band was good or bad was just a senior citizen cover band doing a variety of music...such as bruno mars/queen/justin timberlake/ac dc/etc...more like your grandfathers birthday party band.even the comedian was horrible.another senior citizen that used everyone elses material.he just didnt fit the occasion aswell.quit a few there had commented on the resort catering to the seniors and older crowd.while most resorts/resuarants/etc are updating/renovating for a younger crowd the resort is like going threw a time capsule.was very few older/seniors there.was a mixed crowd mainly 50 years of age or younger..average was about 25-40....the resort is very uncommidating to those not a senior.the staff was very friendly..ladies at the front desk need appreciation...especially beth....she did make our stay not as bad with her personality and positive nature.for the money and lack of updates i wouldnt recommend the resort at all.its obvious they just want your money.i never been to any other resorts where the rooms are so run down and cant even supply a cheap bottle of bubble bath/champagne/1 pack of duraflame or even wine glasses..its a romantic couples getaway right?..so they advertise.lol...save your money...go anyplace else!!!update...i thank the resort for taking the time to respond.as you can see the lack of their concern.it only saddens them to hear about my experience and disregarded what saddend me..no attempt to try to make things right.offer any money back..etc...but i can pay premium prices again to encounter the same negative experience...trust them?lolol.their working on it...lol..i didnt wanna write all negative, but for price they charge and what they offer is nothing but negative.although the staff were very friendly.i even complimented my 1st meal.i just assumed the janitor cooked the rest of the meals. what the resort charges and what it delivers isnt worth half the cost.been to alot of much more posh places/resorts for alot less that offered alot more..it saddened me i had to buy my own candles/wine glasses/champagne/firestarter/and bubble bath for the jacuzzi and stay at a run down suite at champagne towers .i guess that didnt sadden them..def false advertisement...not a romantic get away at all...just a money scam!!!

Wendy Speciale

17:57 03 Jan 24

We went for new years like we have been doing for the past 3 years. Food as always is amazing. The entertainment was great too as well as the New Year’s Eve party and the staff are awesome! The rooms definitely need to be updated. The amount of money it costs for a weekend alone could update the rooms in no time. Looking forward to next years new years eve with updated rooms!

Jeep Cherokee

23:41 02 Jan 24

This is a nice hotel to slow you don't and allow you time eith your significant other. The crowd is very much 50+ year old. The rooms are very dated but serve the purpose and are unique. Being a younger crowd does kinda make it harder since it's a large age difference. It could use a good overhaul new painting updating the colors the wallpaper refresh some things. Mirrors have chips and are worn out in places. Pools could use a good cleaning on the nozzles and jets. Jacuzzis could use pipes cleaned etc.The indoor activities seemed fine. The bar was nice. The front end staff didn't seem to thrilled to be working and weren't a players when it comes to customer service. The dining room food down right sucks. Everything we had was horrible and we were there for 2 nights over new years. The salad bar had old salad in the bowls. The food itself was bland or just didn't taste good. It all comes out with lids on it so it isn't fresh it's batch made etc. The crab soup was like tomato soup with crab and cinnamon. The waitresses are very prompt and friendly. The amount of uneaten food going back because no one like it was astonishing. The dessert buffet was all frozen pre-made desserts. They need to get a real gourmet chef in to make some good food not microwave type food. The sad part is your forced to buy in to the meals they don't offer a stay with no meals. You have to atleast get breakfast which we never had due to getting up at 10a. I'm surprised they don't offer breakfast later since they have events later and what not. I'm also surprised that they had a midnight buffet that looked less than appetizing until 115 but checkout was still 11am. Most places that had new years parties had later checkouts due to being up later etc. I think the resort has potential and helps set the mood but it lacks at being a true resort that has all on premises amenities. We ate out for most meals. I think soon they are going to need to do something as others around us said similar things and said that over the years it's gone down hill. Also it was a struggle to get supplies like towels etce replenished took us multiple calls etc before we could get anything which was disappointing.

Maria Jones

22:25 02 Jan 24

I bought my husband here for his birthday and it was a lot of details they left out when I booked it. I paid for the Roman Tower and I did not get room service unto my day 3. I had to put in a request for housekeeping. For the price you pay, you shouldn't have to ask for bubble bath, logs for the fire place, etc. The food was horrible!!!. For the New Years party, we had to stand in line just to get a table. The band played old 50s songs, and a little bit of updated songs. This is our first time here and we will never come back! This not only for his birthday but our anniversary. The up keep on the rooms looked like a Red Roof Inn. Stands on the walls in the bathroom, shower, jacuzzi, molding peeling off, etc. I could have stayed in DC and had a better room and charged less money and the food would have tasted better. I would not recommend anyone to any of their resorts. Very, very, disappointed customer!!!!!

Morgan Innocent

14:02 02 Jan 24

Maria Kelly

21:13 28 Dec 23

What a fun and pleasantly surprising place to go to! First off lets me say the rooms (although a smidge dated) were very clean! That a huge thing we look for in a hotel. Second there is a lot to do, from hourly activity’s to all the amenities that the place has to offer you could really spend a solid amount of time exploring. We only stayed the night but were talking about how it would be a fun place to visit in the summer time! Please keep in mind that this place really feels like you are somewhat stepping back in time to the 1960s because the main lobby resembles that of what you would have seen in the resort of ‘Dirty Dancing’. The old vintage charm was not lost and it was fun to feel like we were going back in time (a time my boyfriend and I are definitely not from). Over all if you are looking for a place that is clean and will check off a bucket list of themed hotel, we would recommend!

Muhammad Harris

19:30 27 Dec 23

Outdated rooms and resort. Looks like it's from the 80's. Room have poor lighting and mattresses are poor quality. I don't recommend this business

Ed Llanos

15:40 25 Dec 23

Not sure what it is about this place, but it sure is magical. Perfect recipe for couples wanting a romantic getaway. It does not look fancy at first glance. But you certainly feel like royalty here. I'm definitely coming back at least once a year.

Emy Ramirez

15:14 21 Dec 23

I went the same week to Cove Haven and Pocono Palace Resort for my honeymoon. At Pocono Palace Resort, they messed up my room key and gave me a wrong one, they also charged me twice the amount of $75 that they put on hold on your card in case of any incident. They shouldn’t put new in training employees to work by themselves if they don’t know how to do things properly.

Tyesha Pollidore

02:50 19 Dec 23

Tommy S

19:23 14 Dec 23

Dana qb

18:36 14 Dec 23

Can't wait to return! Everything was amazing.

Jennifer Koch

17:19 10 Dec 23

Was disappointed been going there for years was excited yo finally go back . Got in shower before dinner had to take a cold shower . was later fixed but was a terrible experience with the room .

Rockyy

18:04 07 Dec 23

Dirty , my room had bed bugs. The resturant was disgusting and the food was disgusting. I wrote a review before and it got deleted so here I am years later and STILL haven’t got my money back like how the management team said I was going too.Overall the location is in the woods and it was nice feeding the deer’s. At least something was beautiful during the trip.

16:59 03 Dec 23

16:32 03 Dec 23

15:03 01 Dec 23

22:25 25 Nov 23

14:07 25 Nov 23

01:56 24 Nov 23

From one business owner to another job well done! My girlfriend and I decided to do something different for Thanksgiving, something all inclusive. Anthony our server at the restaurant was amazing and the host Jason was just as great! The champagne tower was absolutely incredible. I would give this place 10 stars if I could. We will definitely be back!

Crystal Adams

18:31 23 Nov 23

The room itself was good. Very Secluded and private. The water stops being hot after a certain time which was annoying. If u get the bubbles for the hot tub in rooms only use one scoop bc it's makes a mess. Better off not paying extra for the packages bc u can get everything cheaper up the store. Jacuzzi with pool is not that hot. More like room temp. Steam room does not work and the so called gym area doesn't even have weights. Now for the restaurant it was terrible. Save your money . They seat you very close together. To the point you are breathing down their necks. Food tastes like microwavable food. Steak n chicken tastes like something you get at McDonald's. ALSO seen a mouse trap n bug spray underneath salad bar.

Dave S

03:04 23 Nov 23

We loved it!!! No kids at all!!! The food was great!!! Everyone was friendly!!! We will be returning soon! Really cool rooms!!!

Pedro Rivera

22:16 22 Nov 23

daniel Maldonado

15:53 21 Nov 23

The establishment was fantastic, has a wonderful staff from reception to maintenance. The view was great waking up to deers and a lakeside sunset. The breakfast and dinner options were very satisfying. Thank you all and will definitely plan to come back

Drain Service

06:17 19 Nov 23

AmandaChristine

02:31 10 Nov 23

Isaiah Cox

23:22 09 Nov 23

This place is not worth the cost. Very outdated rooms. I’m very disappointed

Brianne Ryan

15:22 08 Nov 23

Anah Lorac

21:50 03 Nov 23

James U

21:09 01 Nov 23

It's a very nice resort. Rooms could use a little update but they are nice and clean.

Victor Torres

23:13 29 Oct 23

Overall, this place was very nice. Breakfast was included in our stay. We stayed 4 days 3 nights. We did not ask for our room to be clean until our last day there. The request was made in the morning. Our room sheets and towels were not changed until 7 PM. When asked at the front desk why it is taking so long to service our room when 12 noon came. we were told that the rooms that are now empty must be clean first. This was on a Sunday. No one was going to rent those rooms in our section (446). Our room could have been clean first since we were still there. I'm not happy with this reason or delay. Doing the day, my wife and I spend the day out of the room waiting for it to be clean. We spend our time walking the grounds in the rain and taking photos near the signs around the grounds. Every area had a selfy stand, but the stand to hold the phone was either broken or missing. Other than this, we had a great time.

geremi140

18:48 29 Oct 23

Sabrina & Diane at front desk are wonderful- Hady cxo was excellentBowling was added in the game room since our last visit, a great addition.Servers in the dining room namely GiGi, Analise,Jordon, Naomi were great, should be commended. Food did not disappoint!The pool tables only 3 good cue sticks all the others had no tips,You think they could at leastrepair them for what they charge in service charges, isn't that what the outrageous service charge is for?we were visited last August and the row boats don't have oar locks - please repair them.need to revise the policy of no containers for leftovers, forcing the servers to be their police force to enforce this bad policy, no excuse of food poisoning there are refrigerators in the rooms and microwave near game room- Spooners closes early and want the little leftover dinner for later--JUST BAD POLICYoverall a good time for couples,

Jason Aubry

14:15 29 Oct 23

Awesome lil weekend getaway place. Location is gorgeous, lake was epic ,grounds well kept. My complaints are in the room we had which this time was the smallest I think number 460. One outlet in the whole room, definitely inconvenient . The staff in the dining hall are awesome very nice and accommodating. The one bad egg is definitely the front desk run by the KAREN OF ALL KARENS!!! DIANE...who when she wasn't making fun of other guests was rude and had no personality. I asked where I could purchase a coffee at 9am she told me I couldn't and then with all the sarcasm of a Karen tells me there is a coffee maker in the room if I could figure it out. Lol...As if I'm not capable. Took offense but still held my tongue. Then my wife asked the next day if she could possibly charge her phone ,which Karen states do u want me to answer it too. Again with the sarcasm only Karen's pull off.This woman should not be in customer service at all. Her Co Karen at the desk is no better the way they bash the guest for body shamming or there hair. I sat waiting for my wife and listened for about 15min as they just disrespect guest after guest all while laughing..But don't let that ruin your weekend. Great place besides the front desk of Karens..

connie fuca

18:56 28 Oct 23

Very happy with the room changes

11:57 25 Oct 23

16:16 23 Oct 23

19:18 22 Oct 23

09:51 22 Oct 23

We went to see the Blues Brotherhood...a blues brothers tribute band and had the time of our lives!!! Best nite out ever!!!

M P

02:53 22 Oct 23

Orlaidys Sanchez

02:10 16 Oct 23

Richard B

03:52 15 Oct 23

My wife and I have been going here every year for our honeymoon for the past 3 years. The staff is always friendly and polite looking to make your stay as great as possible.

Korki K Shoemaker

14:41 14 Oct 23

My husband and I went to Pocono Palace for our honeymoon. It was a great experience. The food was delicious and the staff was great. Entertainment was wonderful. Best part is it's for couples only! No kids allowed! Definitely would recommend this as either a nice little getaway or a great location for your honeymoon. We plan to come back again in the next few years. Thanks for a great honeymoon Pocono Palace!

Barry Haag

02:21 14 Oct 23

Update: October 13th, 2023 Just wanted to update my review. As of today, 4 years later, I've gotten no return call nor a letter or email in regards to answering my complaint, not even a sorry. It is really a shame that management is that way and disregards complaints. We really would have liked to return for another visit but not to be treated like that with the price of the rooms for a night.August 2019 It was horrible !!! Our room was the Roman towers , and when we arrived, there was a plunger outfront of our room in the grass for the entire time of our stay. There was trash in grass that someone dumped an was never picked up...we had a nice stereo in our room which didnt work we got maintainence in an it worked for 5 mins ot was wired into the pool room we had in our room but while we sat in pool the music shut off an couldnt get it back on so we called again an no one came so I just said to my gf that I would just buy a bluetooth speaker an that is what we did . The pool jets weren't working half of them did the other half didnt....there were Mark's on mirrors that were circular which I believe someone had a sex toy stuck too the mirror in several spots an it left marks...the curtains in the loft area were stained an the ceiling panels with the stars on were burned out some of the panels in ceiling were completely burned out...I'd say over 50% of the star lights were working it's a shame was there years ago an it was great....but to spend as much as we did for 1 night an they advertised recently updated it was a let down .....wrote to the property several times an tried calling an have had no reply either by phone or email so I feel they aren't worried about providing there guests with a great time an a memory that you will never forget in fact when we were there staff was rude an not too helpful when we had questions so I hope this helps!!! It is sad that this place isnt the same as in the 90s also the bulbs in sauna were blown so we didnt get what they advertised our room as ....the guest service department is a joke again due to thier inability to at least apologize for the unacceptable conditions we had an maybe give is a discount an they will make sure this time everything is up to what they say in their advertisements but it's been almost or about 10 months were were thoer for my fiance's birthday at end of august 2019

kenneth wilford

16:58 13 Oct 23

Maryse Prosper

01:59 09 Oct 23

Our experience at the Pocono Palace was amazing. We had a little issue when we arrived at the resort but that issue was resolved immediately. I would like to thank the wonderful staff for the excellent service we received for our honeymoon. We will never forget our time there. We would like to thank the following employees for their hospitality and service, we appreciate all of you.Matthew-Front Desk Manager.Teresa-Gift Store Manager.April-Assistant Dining Manager.Sabrina-Front Desk.Carlos, Maria, Deloris,Justin, and Jordan from the dining room staff. See you in the future.

Ivette Rodriguez

20:41 08 Oct 23

We celebrated our wedding anniversary & Bday, breakfast & dinner was included in our package, we had a wonderful time I highly recommend this place

Ray Jones

19:26 08 Oct 23

Striker Eagle

19:02 08 Oct 23

My fiancée and I had a blast here! The service was courteous, the main pool being 24h was amazing and clean and even our suite was clean too! The Roman Tower suite was absolutely breathtaking and the pictures did not do it enough justice. The pool was clean, jacuzzi was clean, everything was clean. The shower was a bit scratched up and there was leftover food from the past couple who occupied the same suite but overall was clean and enjoyable. When we first checked in we thought we were going to see the balloons and the red velvet cake we ordered and we didn’t see it. We went to see a movie and was away and when we came back, it was there and was taken by surprise. The red velvet cake was really tasty and we’re glad we got it. Ordering our food from Spooner’s Grill was easy and tasty. There’s only so much I can put into this review before it turning into a full report… My fiancée and I will definitely be returning next year!

Tammy

00:34 07 Oct 23

Loved the peacefulness of this place... a nice quick getaway from our busy life. If you love the sound of birds,if you love mountain l life...this is the quick getaway for you.I love these places at the end of September, the beginning of October, the weather is not too hot.Also, they have an arcade room.Breakfast was part of our package, and it was tasty.

Steve Bruno

12:35 04 Oct 23

Really nice experience, HIGHLY RECOMMEND going in October for the haunted hay ride.

Janice W

22:45 03 Oct 23

Overall the staff was very nice, with the exception of one front desk employee. The food was terrible, bland & overcooked, cold coffee at dessert. You would be better off eating elsewhere.When you first walk in the Roman Tower room, it's looks wonderful, but it doesn't take much time to realize it's dated and requires some TLC. There are many patches throughout the room, from the seating area, through the private pool up the stairs, in the champagne glass jacuzzi to the shower floor. I had to clean the jacuzzi before getting in, and the jets ended up pushing some gross stuff out, so we had to get out. There's no microwave in the room, but it does have an 80's style stero component. Unfortunately, it rained the weekend I was there, so I can not comment on any outdoor amenities. I won't return.

20:14 29 Sep 23

16:39 29 Sep 23

05:10 28 Sep 23

23:59 26 Sep 23

Place and concept is fantastic!Highly recommend.The structure of the room (inside pool, bedroom & jacuzzi, main floor) was amazing!The carpet and the balcony could be upgraded.Lady at reception was great.The waiter at the restaurant was in a hurry and forgot to bring some things.Consider taking out carpets in the rooms and main building

Scott Megee

01:59 24 Sep 23

My wife surprised me with booking a 2 night stay here for a little getaway to PA. Was happy with everything, tho its a bit out dated, but room and amenities were all in working order, staff was extremely friendly and helpful. Wouldn't hesitate to book again here. Also saw a concert (Gold dust women) and on another night saw a solo performer, both were awesome, and had the liberty of speaking to the gentleman performing solo, really made for an enjoyable night out.

Rhino Szat

17:03 21 Sep 23

Aseem Mehta

20:58 17 Sep 23

A land of failed promises, at the time of booking and on the website you will find everyone to be extremely nice, but once you reach here it's not the case. We were told they have Vegetarian, and Gluten free food, however their food was terrible, breakfast has no gf items, we had to go to a nearby town everyday to eat. My SO took a package where we were supposed to find a room filled with rose petals, and non-alcoholic cider, we were greeted with 2 dollar store glasses, 7 dollar Alcoholic Cider (we had told them again and again about our request), and white petals (weirdly land of failed promises couldn't get red petals, there charge for this package $180, it was reduced to $103, after pointing this out, still overpriced and not worth it), the only good part about the journey, my SO,One will so many better places to go, looks for quirky Airbnb's, your money would be better spent.

Mike Marano

16:47 17 Sep 23

The room was very outdated and not clean. The carpet was nasty and we had to place a towel in the shower because it looked dirty.Then the bed was vibrating on and off all night because of some pump they had running. I have been coming here for years and this was pretty bad. I emailed them but they don’t even care to respond to a 30 year customer. I don’t get it. This resort doesn’t really care about the people just getting the money. It is terrible. They do nothing to try to make it up to you. This was once a great place with really good food and friendly staff, now the rooms are dirty and the food sucks and the employees aren’t as nice as they used to be. Damn shame

Laura Meyers

22:29 16 Sep 23

Tiffany Cruz

23:28 10 Sep 23

I would like to start off by saying that you need to retrain your front desk.I had booked a two night stay (FYI this isnt our first visit)at the lake chalet with my husband and friends for my birthday,and upon my friends arriving, Sabrina was rude and had an attitude at check in.I needed information regarding the spaSo after our breakfast on Monday morning exactly at 10:45am I approached the desk and Melissa attitude was disgusting. She happened to be on the phone, which I didn't see until I stood in front of her, and as I greeted her with a"GOOD MORNING MELISSA " she put her fingers up in the air, basically trying to tell me she is on the phone . I found that disgusting. I have worked in customer service for 7 plus years, and that is by far the way you handle the situation. I am an independent contractor NAIL TECHNICIAN, to be exact, and I would never treat anyone like that. As the face of this BIG CORPORATION, she shouldn't be in the front . This isn't the first time I've had a bad interaction with Melissa. However, it is the first time I write about her disgusting ways on Google reviews. As I read other people's experiences with Melissa, I still didn't understand how such a BIG CORPORATION have someone as Melissa working the front desk. As I asked questions as to who his manager was so I could speak with, I then qas told Melissa was a supervisor. Now I see why she is still working with this company. She is a supervisor, so of course, her actions get swept under rug, and she is still allowed to work and get a check. Clearly, you can tell she is there just to collect a check and not have the company best interest.Servers are amazing they are the one you need to have working the front desk . They are a true definition of what customer service should be. Anthony, kyle, and Annalise were amazing. They deserve some gratitude. However, Laura checking the temperature of the food needs more work on how to be patient with people. As my husband os serving his breakfast instead of waiting for him to first serve himself his breakfast she take the lid off the potatoes and looks at him in a nasty way and says "go" as if he was the one in wrong. There is a timely manner in which things could have been handled during our stay, and it just wasn't handled properly. I won't be surprised on our next visit. We get treated the same. Since I'm looking at reviews as old and 7 months and it has been an ongoing issue. Besides that I enjoyed all the activities.

Daejour J

19:56 10 Sep 23

We went to Paradise Stream and their power was out however they was very accommodating toward this matter. They let us stay at this resort(Their sister resort) and upgraded our room to the champagne tower. The room was very nice and clean.There was so much to do, and I'm hoping to comeback to stay again! My partner and I had an amazing stay here.

Sierra Widule

17:36 30 Aug 23

We visited for a mini-honeymoon and were averagely satisfied. The room itself was actually very outdated, which could be charming if the staff, service, and amenities carried more enthusiasm. The resort energy felt deflated, and like it was trying to be something it really isn't- enticing, sensual, and modern. Fun for the heart pool and champagne tower tub, but the entire resort could use a physical and energetic makeover while maintaining the love motel experience.

Janae Studebaker

11:48 07 Aug 23

The rooms are clean and cozy. Lots of activities to do. Some of the equipment has wear and tear and should be replaced. With the exception of maybe a handful, the staff is not very friendly nor helpful. Dinners were good, except the steak was too fatty to eat. Breakfast wasn't anything more than a usual hotel continental breakfast. Host staff was very pleasant but wait staff pretty much ignores you unless you order alcohol. All in all, it was a good stay but not sure we will return.

Christina Saldana

02:07 29 Jul 23

Had such a wonderful time. Everyone was so wonderful and helpful. Bonnie was the absolute sweetest! I so look forward to another stay. We loved it! Thanks again Bonnie! Also there was another front desk person she was Spanish I didn’t get her name but she was also awesome! You all really made our stay the best.Very clean, everything was basically included in our stay so that was a plus. There was also some couple activities and we loved it. Painting on some awesome wine bottles and bird house. Also a game room with a new bowling area with Photo Booth. Everything Great for bonding experience with your partner.

Mike Dingman

22:42 23 Jul 23

My wife and I had an absolute blast at this resort! We would definitely recommend staying out here. We plan on making this a yearly trip. The arcade room was fun and if you go at night there's really no one in there. Plenty of things to do that's for sure. I would also like to add in the part about having some random charge from the lounge to our room. It was quickly resolved but make sure to ask about the charge. Maybe should show proof of the room card when people have things charged to rooms. We paid all in cash, so we never charged anything

Cove Haven Resort

3.8

Based on 5211 reviews

Andrii Vlezko

22:45 29 Dec 24

Nick Mccabe

12:41 29 Dec 24

Mike Walawender

23:11 28 Dec 24

We were comp a room do to mold and couple hour wait at Paradise Stream , so we took the offer for a free room at cove haven and it’s the worst again we are on a 2 hour wait because there is no linen they are washing lien at 6 pm this is ridiculous

robnob1863 Noble

03:37 28 Dec 24

I loved every aspect of this place from the romantic sweet we stayed in to the wonderful and delicious food we ate. I dont have any complaints about this place at all. Superb experience for my wife and myself.

Kristal Burgess

18:21 26 Dec 24

We had a great time! There were plenty of activities to do while we were there. There weren't a lot of people there, with it being off-season, but we still had a great time.We had the indoor pool and hot tub to ourselves.Breakfast was good. We ate dinner at Spooners both days. The food was good there.We also enjoyed the activities at Spooners. We missed out on all of the couple's games, but we hope to return soon.

Chef Flip

01:09 21 Dec 24

The best part was the Dinners and breakfast.Plus, feeding the deer was cool.Our room needed a paint job; the pool ladder hurt my feet. No nonslip mats anywhere; my wife slipped hard and hurt herself by the hot tub. The pool tile needs grout work—room 114. We were there by 3 pm to check in and still had to wait an hour for our room to be clean. We still had to call them to clean the hot tub. It was nasty.It is not really set up for more prominent (bigger) people or disabled people.I will say we were thereIn December, maybe in summer, it would be more fun. The whole place needs a deep clean & paint job. It requires love from the people who keep it up and work there. It is a shame we spent good money on a day's stay.Just look at all the reviews.

Doug Massarella

13:06 19 Dec 24

This place is super nice. We came here for a weekend gateway recently. Enjoy the champagne glass hot tub, restaurant And other amenities. We really like this location due to our other visits in area including hiking and shops. The staff are really friendly. We will be back next year! Highly recommended!

Jackie Cabarcas

23:52 18 Dec 24

Was an amazing experience at Cove Haven. The service, food and room were fantastic. I even enjoyed feeding deer. Was truly impressed and recommend it for a getaway or honeymoon.

Tommy 2 tones

13:03 12 Dec 24

Everything was perfect until the snow storm knocked out the power for the last 12 hours of my stay. A place that's expensive like this really should have A backup power generator for the rooms. They had one for the dining hall which was good but for the rooms there was no running water, no heat, no lights. Nothing . We were going to use the pool, The hot tub and the sauna for the last time that morning and of course we could not. I don't blame cove Haven for the weather or the power outage naturally. But should have had the foresight to protect the customers quality of stay + they do not offer any sort of refund. I feel sorry for the people that booked the whole weekend because I'm pretty sure they got nothing offered to them. I plan to go back in a few years. Still I'm just better off going in the spring or Summer.

Sharyn Satterfield

01:26 04 Dec 24

I have been a forever lover since 2004 my friend and I came for a weekend get away my friend has always been a prankster we caught the bus which happened to have a white driver and my friend said to her that someone stole a strimp out his bag so the lady took it to management and they are saying that I'm band when it wasn't me joking with the lady so why did I get bad I need clarity because that had nothing to do with me at all if I don't get answers I will take this further so I need for the manager to email me

Sara Gliedman

23:47 02 Dec 24

We came here for our honeymoon in 1999, and then came back for our 25th wedding anniversary. It has changed so much, made us sad. It’s still ok, a lot less to do and hardly anyone there. That was shocking to us as it was such a stark contrast to 25 years ago. The food was ok, nice that it was allIncluded. Nothing really was amazing or impressive about it, but I didn’t have to cook it, so there’s that. The rooms have been minimally updated since we were last there. We stayed in the champagne towers - the “glass” is now pink - used to be clear. That was a bummer. Just looks odd. The toilet room is very claustrophobic and needed to be touched up badly. There was 💩 on the seat when we checked in…made me wonder what else wasn’t cleaned properly. We had a few other issues which were promptly attended to, but overall it’s quite pricey for what you get in my opinion. Will we be back? Probably, but now we know what to expect. It’s a cheesy resort that hasn’t changed much since my parents honeymooned here in the 70’s - the pools in the rooms are amazing, the beds are round, and it’s fun to feed the deer (deer food in the gift shop.)

jayamess

23:12 25 Nov 24

I love the couples atmosphere. The activities were fun. The bed was comfy. I was expecting higher end room though. It was stuck in the 90s, shower was a small shower insert. With such a huge bathroom and the price, was expecting a shower for two walk in. The food was good.

Henrietta Darpoh

04:11 23 Nov 24

Please do not waste your money here. The place is very old and outdated for the price they want you to pay per night. The rooms were very dirty, the hot tub was very dirty we couldn't use it. The power went out in the middle of the night, the room was very dark and cold. No electricity, no hot water, and we couldn't shower. When I asked for a discount, I was told “We can't predict the weather”. You operating a business in the mountains and you saying you can't predict the weather? You should already have accommodation for your guest in bad weather. You should have generators for your guests so they don't go without electricity and hot water in winter. The is a very unsafe condition for anyone. The food was not all that. The activities there were all dry and sticks. I will not recommend this place to my worst enemy.

Robert Ferguson

01:12 19 Nov 24

Jesse Byrd

15:09 16 Nov 24

Had a fantastic time here. we normally go to Paradise Stream, but we decided to try out this location this time, and it did not disappoint. Even with it being a little cold out we still found things to do outside like the driving range and archery. They have plenty to do indoors to like the arcade and the bowling that barely worked besides that the rooms were spotless no complaints with the rooms at all. We had a great time will definitely be back soon. I have to give a big shoutout to the best server we've ever had and that's Jojo Jr he was there for breakfast and dinner everyday he was on top of everything great service everytime.

Danny Bleich

12:37 16 Nov 24

Noreen Fratello

00:54 15 Nov 24

RED Caddy

00:31 15 Nov 24

Love it. Very entertaining and beautiful.

Joseph Romano

16:21 14 Nov 24

My wife and I have been going here for a very long time. Cove Haven is a nice little getaway. A beautiful property. The staff are friendly and very helpful. The food is good and plenty of it.The rooms are nice just a little dated.Other than that the place is great!We always have fun when we come up here.

RJ Souchak

12:30 05 Nov 24

Richard Herman

05:00 04 Nov 24

Food was average at best.

G Sh

20:03 03 Nov 24

Very unhealthy conditions on the so called "suites". Moisture smell compromised our breathing.Very expensive compared to the service offered.Poor conditions of the environments all around the structure. Everything was dated more than 30 years old, including furnitures. Very bad maintained.Evening entertainment was nice and staff was kind overall.

star lover1213

22:30 01 Nov 24

robert diblasi

18:33 28 Oct 24

Love this place. Now a silver member.

Clifton Drayton

14:28 27 Oct 24

It was perfect for a couples getaway.

Gwendolyn Tyes

06:04 27 Oct 24

The food was horrible. The room was dirty we was treated very poor. Didn’t say anything cause didn’t feel safe. But NEVER again. Been waiting on a manager to call me back Never did so hopefully someone contact me tomorrow And to many deers out there I don’t like deers . Champagne tower was dirty jets did not work bathroom sink stopped up. Come on now the refrigerator in the bathroom. SAD

Rochel Greenwald

16:26 26 Oct 24

Our room had no hot water, but they did refund us 50% of our reservation as compensation. Activities were very enjoyable and service was very nice. Great Halloween decorations.

Eric Hickman

21:13 22 Oct 24

Needs major update

Stephen Rineer

17:25 20 Oct 24

Very Romantic. Champagne towers are the best. So many activities. Not everything works. Not all the lights work. Mirrors were broken or falling apart. Food is only worth it when you get the package but the servers are super fun! I do wish things in the room worked. Shout out to Billy O who was super funny. We actually did not have enough time to enjoy his activities there. All the staff seemed pretty great. Deer were super cute! Going in the summer or fall has to be fun. So much to do around the resort

00:51 20 Oct 24

19:36 18 Oct 24

16:38 15 Oct 24

20:43 14 Oct 24

This is our fourth time visiting Cove Haven.The first 3 times were great with no issues.This time (2024) it is beginning to fall in line with pretty much the rest of the country, short staffed, long, slow lines. Check in is an absolute nightmare and for the money you are paying it is unacceptable to have to wait an hour or more to even have your room assigned. If check in begins at 3:30 that is ample time to have the rooms cleaned and ready to go. It is a real shame to see this happening in America.

Jared T Hunt

15:05 13 Oct 24

I would give it 3.8 stars. When we went 4 years ago. It needed to be updated. The rooms were spacious and had so many amenities. So much to do on the resort also. Great time!!!!

Karen Lilly

16:57 12 Oct 24

We went here for our anniversary and stayed in the champagne room. I was upset that most of the starlights did not work. When booking the room, that was one of the biggest selling points for us. They said nothing could be done and did not apologize or offer any compensation. Then, when we went to get into the pool, we found something floating in it. We called about it and waited 45 minutes, which took up a lot of our time since we were only staying for one night. Later, we found something else in the pool. We also found spiders in the room. It was a waste of our money and time.

Weldon Blount

18:19 11 Oct 24

Best experience we'll be back there again!!

Becky Vogt

23:42 09 Oct 24

My husband took me here for a weekend getaway as a surprise to get me out of the house since I work from home and I never leave the house. He spent the entire weekend apologizing to me because he felt like he failed me due to the poor decision to come to this resort or whatever you want to call it. We got there in the dark so we didn’t get to really notice anything until we walked around in the morning but when we went to dinner that night it was not great. The food was tasteless. There was no flavor at all. We went to see this famous koi pond they have which was even more of a disappointment. It looked like they had just bought baby fish from the store. I have 18 inch koi at home so I wanted to see the koi they had. What a let down. The bed was so uncomfortable and the pillows were so lumpy I kept waking up with neck aches. Neither one of us got any sleep the whole time we were there. There was cob webs all over our room. The heater in the bathroom was filthy and the fan was caked in dust. As we walked around the grounds to see the property and different areas we noticed that the buildings are falling apart. In one of the buildings there is plywood in the window and it must have been there a while because it is rotting around it. There is cobwebs on the buildings and all it would need it a good pressure wash but it seems that is too much work. The game room has a few games but the pool tables you can’t use bc they don’t take your money due to it being broke. The cleaning staff left their cart outside our room for over 24 hours. When we saw someone we mentioned it then there was 2 carts sitting there for hours.We went to spooners to play pool and we had gone to the bar to get drinks and my husband had ordered a coke and I got a drink. The bartender rang us up then said the coke isn’t working right did he want something else he said just a water/ she said she would have to refund us but she needs a manager to so that but doesn’t know where one is, so he got a Dr Pepper which was flat. We were going to eat there but if the soda is flat we decided it would be best to go get food somewhere else. Now we had paid to get the dinner and breakfast but after the first dinner and breakfast experience we decided to cancel all our reservations. I work in a hospital and this was hospital style breakfast. Those eggs were the eggs that you get at the hospital. Things were not labeled so my husband thought he was grabbing toast and he actually grabbed pound cake.There are no benches except 1 bench for you to sit outside of your room for 2 buildings. 1 trash can for 2 buildings.I felt like I was in the 70s with all the mirrors in the rooms. The mirrors were faded on the bottom.We were driving in the parking lot to go to our room and the maintenance staff was driving behind us and they were driving really close to our car. They were driving around the parking lots like idiots.While my husband was going to sleep all of a sudden really loud music started in our room. He thought I did something. I didn’t. He had to unplug the speaker in the room because someone must have connected to our speaker.The only thing this place had going for it was the deer that kept coming for food and that would wait outside our door for us.We will never go back there again. I wish I could get my money back. Worst experience I have ever had staying anywhere. I have read reviews going back 6 months and the same complaints and nothing is being done. They obviously are not doing anything to fix the issues that anyone is complaining about.If I could give a rating of a negative I would.

Michele Furman

19:57 07 Oct 24

The place was good but they need to consider several things! We checked in on a Sunday. Check-in service was slow. Only one person behind the counter, and a line of 4 different couples, waiting. The check-in process isn't fast either, as there were 6 pages of items we had to initial all over the place! Perhaps consider emailing these forms to people when they make their reservation? Have them complete and sign it ahead of time to bring with them upon checking in? Also, the check-in person nor the person that took our reservation told us we had to buy our own fire log for the room or where to get it. Nor did she tell us there were no ice machines or ice buckets or where to get ice! There was a book in our room with info, and it stated to see channel 4 to find out ice locations. We tuned to the channel, but that was just a regular TV channel. So we called the front desk and they didn't pick up. We tried 3 times. My husband had to drive back to the check in, and then wait on another line to ask about it. Turns out you had to go to the bar "Spooners" to get ice and the fire log. Oh- there was no hair dryer in our room, so it would have been nice if someone mentioned that when we made the reservation! I couldn't take care of my hair the next day, so there's that! Another issue we had was during the "fine dining" experience. Apparently, if you have leftover food, they don't offer or allow take out boxes! According to our server, that's a liability because there's no microwave in the rooms! I said, but there is a mini fridge, so the food can be kept at a safe cold temp. to bring it home, or eat it cold! So, we paid $47.00 pp, for a meal we couldn't finish or leave with! 🤔 Also, as a side note, the heart-shaped tub is very slippery. I slipped, getting in and out, and bruised my arm pretty badly. Apparently, theres no non-skid anything in the bottom of the tub, and I guess thats not as much a liability to them as the take out food boxes are! The bathroom mirrors need some sprucing up. They were horrible along the edges, which could easily and inexpensively fixed with a simple molding! Other than this, we had a good time.

Trees

23:58 04 Oct 24

The room was absolutely filthy, dust and dirt in the air conditioning unit, which was broken, and on every shelf and bookcase in the room. Had to change rooms twice to find a halfway clean one. Plus the mirrors were old faded and cracked, and the fireplace bricks. Gross!!

la'toya Charmaine

14:57 02 Oct 24

Kristopher Hoffman

18:42 01 Oct 24

Had a wonderful time with my wife on our 20th anniversary. Already planning our next trip. This will become a yearly trip.

Krissy Schultz

15:54 01 Oct 24

I was given a confirmation call 9:40am. Went to check in around 3:35, which check in is 3:30. When I walked in there were other guests sitting around in the lobby. I waited about 10 minutes for some acknowledgement. Come to find out the other guests, one arrived at 11 and the other checked in at 1, everyone is waiting for a room. Front desk claims they fired their entire housekeeping staff at 1pm. I was told there is no manager to speak with- no one. Everyone has gone home for the day. Nobody from anywhere that could do anything. Ended up leaving, and not checking in. Horrible, horrible “birthday.” I would not waste a MOMENT or THOUGHT on this place. They ruined all of my plans and days without a care in the world. Save yourself every and any amount of frustration.

joey richard

22:20 28 Sep 24

The place was a little dated, but we had a great time. Plus, the wild deer in the area are friendly. They walk right up to you

Wa'Dee Scott

18:34 09 Sep 24

We had a blast food was amazing and service was top

Jennifer Mills

22:28 04 Sep 24

It is a very beautiful place. Everything is spread out so you have to either walk, drive or call the love bus to get around resort. Feeding the deer is awesome they come right up to you. Food is amazing it is a beautiful secluded resort.

Greg Wheeler

14:06 04 Sep 24

My Wife and I ŵere in need of some special alone time. This place wasn't too far away; about 4 hours. The people there are so nice and helpful. Our suite had a heart shaped bed, bathroom, several TVs, our own pool, and many more wonderful things. The whole place is designed for romance, privacy, and comfort. I'm sure we'll be going back at times

Joseph Bruckner

19:01 02 Sep 24

We had a great time and enjoyed the entertainment each night

The frog depot

15:36 02 Sep 24

Extremely disappointed. They were severely understaffed that it was a hour til we received our drinks at dinner, and food was less then ideal when it did come. We went back to room and lit fire, only to have a smoke filled room the next morning. Room was so dangerous my balloons for my birthday were on the floor, instead of floating in air like they are supposed to. Took resort over four hours to offer anything and longer to send someone down to help. They wanted to downgrade our room, which wasn't happening. We had to fight tooth and nail for a refund. This experience totally ruined my birthday weekend, horrible all around except for tiki boat

London Red

02:23 02 Sep 24

Marco Espinoza

18:18 28 Aug 24

blurry _Bunny

14:21 24 Aug 24

My husband and I have not been here in 10 years we are forever lovers and so much has changed and we will never go back. We were never informed that dinner is not included anymore. It used to be breakfast and dinner included in our stay. We used to have pictures done but not anymore. So sad that nobody told us about the changes. Plus we had to wait in line to check in and had people who came in after us get checked in. Also Spooner Cafe is awful the food came out burnt as we waited almost a hour for our food. 😡. So sad because we loved going here. Never again.

A C

09:24 24 Aug 24

I came here several years ago for pre Valentine's day celebration, it was negative degrees outside. The room my husband and I barely had heat (small radiator near the bathroom section. We couldn't use the jacuzzi as it consistently spewed out water with dead rose pedals and brownish water.We complained to the receptionist who said someone will come and fix the issue in an hour and then went on to opening her hand towards us as to expect a tip. We didn't tip as nothing was fixed yet. We then went back to our room and waited for that someone to fix the heat and jacuzzi for over three hours, but no one came. Ended up ordering pizza delivery as we didn't want to miss that person. I also had a nose bleed when I was trying to sleep due to the cold temperature inside the room. Sorry housekeeper, I left you a tip.

Ashley Myles

21:20 18 Aug 24

Our room was nice inside. I enjoyed the pool, sauna and heart tub in my room. Staff was friendly. The whole resort could use updating and repairs. Driving around the resort, a lot of the buildings are so outdated and run down. All the carpeting needs to be torn up. The carpeting in the pool room was nasty. The dining hall had carpeting on the walls that was peeling. Dusty. The food also in the dining hall for breakfast and lunch was very mediocre and not the best. The love package with the wine and bubbles were not impressive. You are better off bringing your own. The hiking trail has a lot of signs that fell off the trees and had a moment where we didn’t know where to go lol. I love that it’s adults only and there are a lot of activities to do but there is also a lot of room for improvement and not worth the money you spend.

Christopher Doyle

23:53 17 Aug 24

The room was all it was cracked up to be, and the in-suite pool and jacuzzi were very useful. Some of the decor is dated, but that’s a small price to pay. Bit pricey for the remoteness, but I guess that makes sense.

Seiogie “Swiggy” Winchester

06:12 16 Aug 24

Ryan Schlemm

15:28 15 Aug 24

My wife and I had tried going here for our honey-moon. When we arrived we were overjoyed to get away for a few nights, the front desk was great no issues there.However, when we got to our room (Champagne Tower) there was a distinct smell of mildew, I would have to assume is from the indoor pool. We dropped our things off and head for the dining hall which is where things took a bit of a turn for the worse.At the dining hall the front receptionist seemed incredibly uninterested and rude, the food itself was below par, being greasy and just outright bland. I had the braised short rib which I was beyond excited for, they give you a small portion with enough sauce to put out a fire. My wife had the polenta which was mainly just covered in olive oil, both meals made my wife and I sick to our stomachs. Overall, the dinning hall was extremely disorganized. With the bathrooms smelling like cat pee, and litter.After the dining hall we had headed to the gift shop, hoping to grab a quick snack to satiate our hunger for the time being, however, once again, staff seemed rude, and I was overcharged and did not notice until looking at the receipt at night later on, I also did not receive an item.Spooners on the other hand was great, food was good, games were fun, quiet literally the only redeemable quality about this resort.We head back to our room for night to take a bath in the jacuzzi and relax, when we go to setup the jacuzzi it looked dirty and there was hair still placed around the tub, meaning it wasn't cleaned. The bathroom floor was actually sticking up, which is a safety hazard. The fan in the bedroom was shaking violently and causing much noise. The toilet when we first arrived smelled like fish. By this point we just shower and try to sleep, my wife and I were unable to sleep the entire time staying awake because the bed felt itchy and it sunk in completely, this lasted until 1:30 AM, and at this point we decided we are getting a refund and going home. Mind you home is 2 1/2 hours away so I would be driving through deep Pocono mountains for at least over an hour in the pitch black. Never again.

Angela Devin

19:33 06 Aug 24

Cove Haven was a delightful couples' resort. We were happy that it was adult only and it's clearly designed with love and intimacy in mind. The grounds were beautiful (and full of friendly deer!), but they do need some refurbishment and updating.The staff is deeply invested in this property- everyone was caring, friendly, and gracious.Our room was overly warm, but we believe that was due to the design of the Champagne Tower Suite (they need at least one more AC unit).We were very impressed with the food- especially the dinners. There was lots of variety on the menu and we enjoyed everything we tasted.The games led by the CXOs and the live entertainment was lots of fun too!We will definitely return- in fact, we booked our next stay at check-out!

Linnea French

16:36 01 Aug 24

Loved it. Kitchy adorable loved the vibe I've never been anywhere like this and couldn't have been happier So sexy

Partners In Care At Home

17:41 31 Jul 24

great place ever

Ezra

16:25 30 Jul 24

Getaways at Cove Haven Resort are always a pleasant time although it needs some TLC! Server Eric at the restaurant for dinner/breakfast was beyond professional, attentive and offered the best service.

Amarfi Camilo

18:36 28 Jul 24

It was a pleasure at Cove Haven Resort. Was my hubby’s birthday and he loved and enjoyed it. I recommend this resort 100%. Excellent services, and really nice and friendly staff members, I would like just to recommend adding Spanish and other languages staff members if it's possible for those customers who can not understand English.

Jarvis Butler

14:41 25 Jul 24

sarah weaver

01:59 25 Jul 24

The best trip we’ve taken. Our room was absolutely perfect. Staff was very helpful, friendly, and attentive. Plenty of on-site activities, food, and photo opportunities. Our first time here, and already planning our return. Wish we would have stayed longer. I have no complaints.

Sharda Mohammed

18:24 24 Jul 24

The most amazing experience! Special thanks to Dan and the marina crew for the wonderful service. Food was great too! Can't wait to return!

Andrew Jennings

22:08 23 Jul 24

The place is beautiful but needs some TLC, can tell past years have been hard but was fantastic we went for our anniversary and even extended our stay by an extra day. The new GM seems to be working very hard to bring this wonderful place back to is breathtaking beauty. We loved it so much we already booked our next stay for an even longer stay. I would say the only disappointment we ran into was booking a couples massage, we didn’t know ahead of time you needed to make an appointment and when we arrived and tryed to make one we couldn’t get a time that would work with our other payed activity schedule

Patrick Sousa

14:50 23 Jul 24

lynn smith

23:22 12 Jul 24

My husband and I went for our 10th anniversary. We had fun but the second night the jacuzzi didn’t get hot. We missed out. Other than that we might come back. Haven’t decided. Thanks for the good laughs though.

Ashlee

22:01 12 Jul 24

We spent a few days at Cove over new Years. We had a GREAT time. Keep in mind this is an older property but our experience was fantastic. Staff from the point of checking in, the restaurant and check out were friendly and very good at their jobs. Entertainment from what we got involved in was fun. Food was great, we did get the meal package for breakfast, lunch and dinner and well worth it. The chefs for dinner made delicious meals. Summer seems as if there are a lot of activities but enough to keep you busy in the winter as well. Highly recommend if you’re looking for a romantic getaway.

Soldier of God

22:55 07 Jul 24

Amazing place we go here 3 times a year

Amanda Green

19:09 07 Jul 24

First off the massage was amazing, the champagne tower suite was nice as well deff needs updates. No way to heat up any food you buy. Waited for two days for towels to be brought up and never received them had to take some from the outdoor pool, house keeping never came to clean room even though we called twice. Pools are very dirty. Breakfast was a good buffet choice dinner you get 6 choices and if you don’t like any of that you only have two choices to go buy food from. Now the drink prices are insane. A drink cost $14 for one drink wich is the same as what the meal cost. I’m over all it was a okay stay but service and cleanliness was bare minimum not worth the amount they charge and activities and entertainment are geared towards older couples. It was an experience but won’t return much better ways to spend money than what’s offered there.

Melissa Farias

18:27 02 Jul 24

We went back to Cove Haven 28 years after our Honeymoon. It is still a wonderful place. The location is beautiful, calm and serene.The Champagne Towers room is still awesome and spacious. The staff are friendly. The champagne glass hot tub is fabulous and having the little indoor pool inside your room is so incredibly unique. You never have to leave the room! LOL. But there are daily and nightly activities if you do and a few places to eat and have cocktails and a main dinding room. We loved the pontoon boat cruise and pedal boats. All the cute deer are a bonus. We will be back.

Rony Rodriguez Peralta

15:38 02 Jul 24

Great place for a getaway with your partner. They have nice games and different activities for you to get out of the daily routine and relax.

Beato Marisol

00:53 01 Jul 24

Heather W

12:39 26 Jun 24

Property as a whole is fantastic! This is where you come to truly relax! Rooms can be dated but they are always comfortable. Dinner is delicious with plenty of options. Indoor heated pool, outdoor heart shaped pool, hot tub, plenty of treats and alcohol! Staff is always friendly and helpful. CXO Billy O always has entertainment planned. The beautiful lake has plenty of options from boat rides, kayaking, paddle boards, or pedal boats. Plenty of wildlife to see and feed. The deer will love you the entire stay if you bring corn! Plenty of rooms to fit every budget. We have stayed in the champagne towers but prefer the garden of eden apple room. Spa on premises as well as a gift shop.

Christian Smith

17:36 24 Jun 24

It's always great to stay here as there's always great activities and laughs to be had. Some people who made our stay excellent were our servers Chris and Dennis, the CXO activity coordinator Billy, and the one and only Tony the bar tender at Spooners! If you're looking for a good time, this is the place to be!

Avery E

17:04 22 Jun 24

Maintenance guy is disrespectful and disgusting bad attitude real issue is him. Morning for breakfast server was pretty bad didn’t know how to read at all this was our first full day here I definitely say they should mind there business and worry about there jobs not how to ruin couples time here

Bob Gartner

03:47 22 Jun 24

Zak Oldag

16:38 19 Jun 24

Me and my wife just came back from room 718 champagne tower, we got married on Saturday, Sunday we drove here from Cleveland Ohio. We stayed 2 nights. We got there just on time for our scheduled dinner in which they were very hasty in sending us to the colliseum across from the gift shop. The food was good Dennis was my favorite server. Only got him that night tho. SPOONERS makes awesome food the chicken wings where on point and then nachos were awesome too even without meat. We loved the pontoon tour and would really like to know what kind of boat that was again. Maybe in the near future I can buy one. The romance is definitely live there. I highly recommend this resort in the champagne towers room

Chibueze Ihe

04:20 16 Jun 24

Lovely place. Beautiful and pleasant memories.

Herb Morse

14:51 15 Jun 24

Yasamin Zada

23:28 12 Jun 24

Marvin and Kathy Mitchell

11:42 10 Jun 24

We enjoyed our stay very much. We were impressed with the great food and service in the dining room. One of our waiters, Chris, was outstanding, very personable, and would remember our drink and other preferences each time he was our waiter.We enjoyed the evening live music in the dining room. . . all high quality. Listening to Pete Begley on the "Chapman Stick" was a highlight of the week. The music was soft and soothing as he made his way around to the tables to show and talk about his unique instrument and take requests. We were celebrating a special anniversary and he was able to brilliantly play a special song from our wedding.Our room, Garden of Eden Apple, exceeded our expectations being huge and offering amenities, such as a pool and heart-shaped spa, that we have never seen or heard of anywhere else. There are so many activities available that it was difficult to choose what to do next. The people who staffed the Chalet were so helpful in giving us instruction on how to do things, such as archery, that we have never done before.The deer and other nature were very enjoyable. Never seen so many fawns! We found a special spot by the heart-shaped pool each morning after breakfast where we would sit on the lounge chairs and watch and listen to the birds, squirrels, chipmunks, etc. Very quiet and relaxing!The biggest negative thing to say is the dreaded walk up the hill to our room. (We are in the mountains.) However, after such great meals in the dining room, the walk up the hill was good exercise. Also, there was a shuttle on call to take us up if we desired, though we never took advantage of it. Another negative would be the exterior appearance of some of the buildings that need some repair to the trim. It looks like there may have been wind damage.Thank you, staff, for the hospitality and making this a very special memory for us.

Andrea Lamontagne

00:50 10 Jun 24

Korryn H

00:01 10 Jun 24

My hubby and I spent the weekend here for our 8th wedding anniversary. We couldn’t have been happier! The food was really good, the staff is excellent, and the activities and entertainment they provide is so much fun! Our room was clean and comfortable, the only thing is we seemed to have been missing the shelf in the shower but it really wasn’t a big deal to us and didn’t take away from the place overall as it was very minor.There are deer everywhere that you can hand feed with the deer feed they sell in the gift shop. Our room was in a great location and we were able to easily walk every where.Overall, highly recommend coming for couples looking to get away and connect! They do such a wonderful job at making you feel welcome and comfortable. We had so much fun that Saturday literally slipped away in time. I can’t wait to come back!

Paul Howe

22:22 08 Jun 24

Great service and great food! The room (Champaigne Tower) was very well kept. Though the property has lost some of its offerings (sunset cruise, nightclub as there is no dancing in the evenings, indoor ice skating & tennis facility) the property is fairly well-kept. The employees do an awesome job in wanting a couple to return (I am a forever lover, been coming to the resorts since early 80s).

Chibueze Ihe

22:25 07 Jun 24

Lauren Junda

14:50 05 Jun 24

My boyfriend and I spent a night at Cove Haven last week in their Champagne Tower Room - we wanted to go to get a sense of the hotel, amenities, etc. before staying longer and I'm glad we got that taste because we will for sure return. We live about 2 hours away, so location wise it was convenient and a super easy drive.I will say that it may be helpful to adjust your expectations - not necessarily lower - but this place is like you are travelling back in time. We were able to connect intimately, but in a setting that felt so unique and different!The room was pretty nice - seemed the bathrooms were recently renovated which was nice but there were some flies in the room which kind of detracted from things.I was really impressed with the food - it was so delicious! And the staff there are so lovely - especially Gavin and Dennis! They and the other staff members we interacted with made our stay so enjoyable. The activities in the building where Spooners is located are endless and really let you and your partner be a kid again in ways.We had such a great time and are looking forward to our next stay!

Emily Garafola

02:05 04 Jun 24

My boyfriend & I chose Cove Haven as our place to stay for the weekend to celebrate our anniversary & it did not disappoint. Our expierence was beyond enjoyable. Our room was amazing & very clean upon arrival. Staff at the front desk, & their restaurant spooners were so friendly & personable. The breakfast was delicious & the waiters were super friendly. There were so many activities to do on the resort property. But the best part about the trip were the deer who were always on the property. They’re friendly & cautious, But they have no problem coming right up to you if you’re nice enough. Especially if you have deer food! Overall we really enjoyed our stay at Cove Haven, & will definitely be returning.

TIm Kenward

19:57 01 Jun 24

Second time going there and it didn't disappoint. Went for our 33rd anniversary as a nice quiet getaway. Dinner there is like going to a fancy 5 star restaurant and the rooms are a romantic setting chances are we will be back again 💗

Christine Grey

05:21 01 Jun 24

Jhood Nrkey

20:25 30 May 24

I don't expect perfection & I'm on Vaca so I don't want to be running all over the place to look for activity/or get into anything plus prefer to see something other than what I see everyday back at home... so THIS IS MY PLACE...Good Staff, Live Music at Dinner, offer All Inclusive option, down by the Lake plus near other Townes/Counties that have other activities. We Love our Peoples here & believe in treating people like we want to be treated when we're at work- tends to work out well when we need anything/assistance. As long as CHR keep it up, we'll definitely be back.

Virginia Smith

19:08 30 May 24

this is my spot, Close/not Far, Nature Everywhere, Good Service/Food, Meet Great People/Make New Friends & a plus No Kids Allowed... Nice upgrade to rooms/areas. Take advantage of the Lake's water activities as it kicks back into gear during Spring/Summer.

Stephen Barbarino

10:22 30 May 24

Edward Ream

00:57 28 May 24

Location: First off, beautiful location. Located in the woods with deer that roam the property and will eat out of your hand (despite signs that say not to do that, even though they sell feed in the gift shop).Check-in: Check in reportedly starts at 3:30 PM (check out is 11AM). We arrived at about 5:10 PM and waited in line for about 10 minutes to check in. Front desk staff were friendly and inviting, but we were told our room wasn’t ready yet. We were given a voucher for 2 alcoholic drinks and an appetizer at their sports bar (Spooners) for our trouble and told our room would be ready shortly; they would call my cell phone when it was. Drinks at Spooners were ok; heavy on the mixers and light pours on the alcohol. The giant pretzel was hot, cooked right, and tasty. Walked around the gift shop when we still hadn’t received a call and drove back over to the building with the front desk at 6 PM. Walked up to the desk to hear “I was *just* about to call you.” Yeah, ok.Room: Get to our room and head inside. There’s a single window AC unit for each room - we had a suite that’s listed at 550 square feet and that unit was working hard, but not keeping up. The room itself was alright, dated in places with worn carpet, a gouge out of the headboard for the bed, a mini fridge with a wood paneled front, etc. There are supposed to be “star lights” over the bed. Well, the Little Dipper was barely visible in one corner of the light panels, otherwise, it must be overcast in the light fixtures. The heart shaped jacuzzi tub for two was something we looked forward to. We ran a bubble bath and climbed in, only to notice brown specks in the bubbles - GROSS. We got out of our bubble bath and had to shower - turning the washcloths brown in the process. Attached picture is after the tub drained - it’s clear they don’t clean the jets. This, alone, was off putting.Food: The dinner for which we paid $100 wasn’t worth the price tag. Limited options and not the menu posted on their website. Steak was cooked as I requested, but easily 50% fat/grizzle. Lobster ravioli were rubbery. Shrimp were overcooked. Breakfast the next morning was buffet style and was good. Breakfast cocktails were ok - assemble your own mimosa with a glass of orange juice and a bottle of Verdi. Bloody Mary was heavy on the mix, but ok.General impression: there are tons of activities on location at the resort, but we didn’t take part in any - by choice - so I can’t say how those are. Room left a lot to be desired, especially after the tub experience. Food was meh. Most of the employees we encountered were very friendly and accommodating. Scenery is nice. Overall, seems like a place that was awesome in the late 90’s or early 2000’s. The general vibe is that it’s a place for couples to “keep the spark alive.” My SO and I were easily one of the younger couples there (we’re 35). We went for our one year anniversary, but won’t be back. Not worth the 2.5 hour drive and the $500 price tag for one night’s stay with two meals.

G Crawford

00:50 28 May 24

Worth going the game room is nice, loved the bowling

Institucion Gerontologica de la Montana

20:34 27 May 24

We visited in 1992 for our snowy December Honeymoon and now 31.5 years ago we returned to see the place heading into summer. Excellent. Breakfast and lunch included. Our waiter Chris was excellent. Very friendly and attentive to our table. Recommended.

Mavis Mulder

12:52 27 May 24

Didn't like how dated the place is. Our room had no window which bothered us as to safety. The staff was distant. The common pool and hot tub area was nice, needed some work though. The food was pretty good and the waiters were professional and friendly.

ULUGBEK ABDUKHALIKOV

19:42 26 May 24

Just avoid to book rooms from that place!!! Friendly advice!!! Very rude reception employee!!! She doesn’t happy to serve guests!!!

Daniel Getz

02:39 21 May 24

My wife and I had our honeymoon there years ago. It was a very poor experience. The service did not try to enhance the experience. I would purchase "bonus" items to come to the room while away. The items would always come at completely the wrong time....if they ever showed at all. When they wouldn't show they would refund the items with a fake smile and apology. The room was a mess operations wise. I had purchased the champagne tower. The stary night ceiling did not work...after multiple complaints and promises it was fixed gave up. The steam room did not work and the champagne tub leaked. Multiple complaints with no resolutions. We were offered a downgrade but no refund. The setting was beautiful. Our goal was to be a forever lover....others members around us insisted management would make this right. Years later I am still waiting on that call. They still want me to book another stay. As soon as I remind them of my experience I stop hearing from them for a few years. It was such a heartbreak to surge that much money (which I don't have much) to get the experience that we got. I am a "till death" minded person...so this was a once in a lifetime event. The fake smiles and fake apologies haunt me to this day. This was 13 years ago...still waiting on management. Any year now (this is an outdated post, but the resort just popped up again and I never left a review before. My hope to the newlyweds is that things have changed. The location is stunning. We were married in the fall and the changing of the seasons there is a great and colorful moment. If you become forever lovers I hope you experience all 4 seasons there...something that was taken from my experience)

Heather Denton Arlin

11:28 20 May 24

We really enjoyed our stay. There were only a couple of drawbacks. One bartender in Cupids Corner just ignored us while we tried to order drinks before the bingo game. So we never got any. Then we inquired about dinner and was told by 3 different people that it was included. So we enjoyed it. Then I was charged for the dinner upon checkout.

Adam Hassan

21:05 19 May 24

Updated rooms and clean room 👌 everything in the room was new

Andy V

20:07 18 May 24

They charge a 20% resort fee on top of the nightly rate that's already high and overpriced. They really price goudge people in this 3 star hotel. A 5 star cruise to the carribian cost less ! They cost so much because of their low occupancy rate they are trying to make it up with extra fees instead of being reasonable to sell out, stay away until they change their policies !

Art Vanderlay

16:34 17 May 24

La Toya Mcknight

16:46 15 May 24

My boyfriend took me here as a birthday/ mothers day gift, and it was one of the best trips. Super peaceful and romantic. The dinner location was beautiful. I would definitely love coming back.

Albee Fuller

15:25 14 May 24

Best place to get away from life's hustle and unwind with a love one.. This is my 2nd time going. Good food, good drinks & amazing staff!

16:00 10 May 24

21:08 09 May 24

23:58 08 May 24

23:29 04 May 24

21:40 03 May 24

Little dated and prepare to wait 2.5 hours for your room.

Erin DiBlasi

22:53 28 Apr 24

Wonderful couples resort for relaxing style.

Yolanda Houston-Oduneye

18:57 28 Apr 24

I'm a "forever lovers" Silver member and I've been a total 3 times at this particular location and twice at another. The first time I was elated and my husband and I did every activity. The second time, again my husband and I did every activity. The 3rd time proved to be nothing new. I was actually bored. I'm 48 and felt like cove haven was a place for, (No disrespect) Old people. For crying out loud there was a hover lift on the stairs. I told my husband that we will not return unless or until I here of upgrades or at most improvements. There's an unutilized club, unutilized lounge and I was truly disappointed because they need as many activities as possible for couples to stay busy. I wanna see this place thrive and there is so much untapped potential. It's as if it's a one and done because they have nothing more or new to offer.

Matt Petrella (ModernMattEntertainment)

18:33 18 Apr 24

Jennifer Delloyd

01:51 17 Apr 24

My wife and I went there for our anniversary in the Champagne suite. We loved the beautiful location. The main attraction is the room which was beautiful aside from needing some small updating. A couple of chips in the paint missing from the tub and pool, the A/C probably needs maintained and the mattresses need updating. The service was impeccable overall and it was great having transportation around the resort to and from different activities. Food was great as well and loved having the intimate atmosphere where my wife and I reconnected. Overall we still loved our visit and look forward to going again.

Miss Meka

14:43 13 Apr 24

Rooms are very nice on the inside. Very spacious. Service is great. If you need anything for your room it delivered right away. Staff is super friendly. Nice and tucked away.

Ken R

16:41 10 Apr 24

Price on website is no price they charge you once you click book today

Michelle Hornberger

16:18 07 Apr 24

My hubby & I spent a weekend here & had a great time once again. Clean room, great food & the staff was friendly & had a great sense of humor. Amanda, Michael & Melissa made the activities super fun! Mark the bartender was awesome again this year! We made some new friends too!

15:18 31 Mar 24

00:24 31 Mar 24

19:35 30 Mar 24

22:40 28 Mar 24

This place is such a perfect time capsule. If you're looking for modern and sleek, this isn't for you, but if your looking for classic, cheesy, lovey dovey goodness, it's perfect.Every single staff member was so nice and knowledgeable, as well as willing to answer any questions. You can feel the history in the whole resort.Absolutely a bucket list location!

Ashley Figueroa

19:53 28 Mar 24

Diane Klavon

21:01 27 Mar 24

Everything is terribly dated. Needs a complete face lift. Nicole the waitress is fantastic!!

Lisa Dawkins

12:14 27 Mar 24

If you are looking for a nice and comfortable place when love is in the air, this is the place... The games and food are everything.

JR Reisinger

12:40 25 Mar 24

1st I'd like to say that the staff at Cove Haven were very helpful and friendly. Everyone was smiling every day and made us feel welcome. We also really enjoyed the games and activities at Spooners. That being said we were very dissapointed in the condition of our suite. It was very dated and poorly maintained. The pool area was terrible looking, we tried to use the hot tub, filled it half way, got in and the water ran out of the tub , down the wall and steps and into the bedroom area so we spent the next hour cleaning up the water. We didnt use the hot tub for the rest of our stay and we were really looking forward to that part of the room. There was a bose speaker system in the suite that didnt work at all. It appeared that there was a problem with the fireplace at one time or there was a fire and smoke damage. Someone attempted to paint over it but it looked terrible. For what we paid for this stay we were very dissapointed in our room and would'nt stay there again.

Wenxuan Liu

04:21 23 Mar 24

The price is good for the holiday.

Mucea Vasile

03:19 22 Mar 24

Dusty , dirty, mildew and more.I don't want to revenge on this resort ,but the place it is a real DUMP.Please see the pictures!DON'T WASTE YOUR MONEY !

JOHN FOGLE

11:27 19 Mar 24

Where do I begin... after check-in, we arrived at our room and found a half eaten bag of trash in front of our door with a really large raccoon close to the building. I should have gotten a pic of him, but I really didn't think the quality of the weekend would be this bad. We go into our room and look around. The "king size" bed is not as described, nowhere near king. The private pool had a lot of white stuff floating on top. The sauna was not operational at all.The floors were filthy to the point that I refused to walk on it without socks or shoes. The dinner on Friday night was horrible. We had the stuffed trout that was dried up and hard around the edges like it had been sitting under a heat lamp for an extended period of time. Not to mention, the crab stuffing was a nasty tasting mushy mess. The waitress that served our table was very nice.Saturday morning we went to the coliseum for breakfast, it was a nice spread however the eggs were dried up and everything else was cold. So.... we decided to go out for breakfast. We went back to our room and made sure the door hanger requested a room clean and new towels. We went out for breakfast and a short drive to enjoy the scenery. We got back a while later and realized our room was not cleaned yet, so we go to Spooners for a light lunch to give the cleaning crew a little more time. Got done our meal ( the best one all weekend), and were almost side swiped by the maintenance guy in the black Ram. Obviously, that is all he does is drive around all day, by the looks of the upkeep and condition of the resort and the fact that's what we observed.So we get back to our room and still no clean towels or sheets. There is no one in sight to clean the room. There was a cart of towels outside of another guest's room near a crusty trash can, so we assumed they would be there shortly. Luckily we had brought our own towels to dry off after we were back from the pedal boats which we didn't use because ,even though it states that they have them at Cove Haven, they did not. We were going to have to travel over an hour away to Paradise Stream in order to do that activity.Around 10 p.m., we still had not received any linens or cleaning of our room. This is when I called the front desk and got no answer. At this point, we decided we were not going to stick around for the crappy breakfast and check out early. I should have done my homework on this place, but I took word of mouth from a couple of friends.After looking at past reviews, I realized exactly what the negative reviews were referring to. I also noted that they didn't offer even a partial refund for the disappointing stay and false advertising that they spew.This is without a doubt the worst experience we have had and the worst anniversary due to the inadequacies of this so-called resort! I would suggest going anywhere else but here. It is not worth the money/time/or energy. I have added pictures to prove that this review is not exaggerated in any way. I just wish I could give Zero stars.....It is definitely not the "Land of Love." it's the love of your money.

Noah

19:24 17 Mar 24

Cove Haven is truly a special place. My fiance and I went to celebrate our 4 year anniversary and had a wonderful time. We had the champagne glass suite and our suite was clean however it could use some TLC. Nothing major just cleaning up some older mirrors and some recaulking on the tiles around the pool and tub. I do think the food could use some work. I was expecting better quality given the price but I'm not mad about it because I know the effort is there. The staff was great. Lots of people who genuinely care about the guest and their jobs. One supervisor named Adam if I remember correctly was spectacular. He was helping out everywhere. He was at the bar and grille at lunch waiting us and then in the dining room for dinner too. It was such a cool experience. Deer came up to us and ate corn out of our hands. I hope this place continues to get better, it would be ashame to see something so great close. It has a lot of potential. I know it wasn't total perfection but they really do deserve a 5 star review because they are trying their best and it doesn't go unnoticed. Thank you to everyone at Cove Haven.

Jack Kollar

02:41 17 Mar 24

The room was dirty and not very well maintained. I just wish it was a little cleaner. There were empty alcohol caps left out in the bathroom when we got there. The bathtub was also very dirty and the jets were gross. The staff was very nice and overall it is a nice place but it is expensive for what you are getting with the room. Compared to other hotels in the area it is more expensive and for that price I just wish the room was cleaner.

G St.H

21:13 15 Mar 24

daniel Maldonado

00:31 13 Mar 24

Great place to stay. Environment and atmosphere is superb.

Kevin Pavack

18:07 12 Mar 24

Cove Haven hasn't been updated enough for years. We used to go all the time and then stopped for a few years. We decided to try it again, and that was a mistake. Rooms and property are still worn. More of a disappointment was the food. Absolutely horrible. And for the price you pay on the weekend, I'd expect executive chef type of food. It almost felt like it was pre-cooked elsewhere and brought in, heated up and served. Why else would all the dinner plates have the room service type of lids on all of them even though you can't get room service. We will never go back to any of the properties, especially Cove Haven. Highly recommend finding another "couples only" option.

Peggy Phelps

20:52 11 Mar 24

Once arrived, checked in and looked around the lobby, facility, and room everything was clean. The waitress and the waiter were excellent they had such a sense of humor. Also, they kept it very professional. The music was so relaxing, I really enjoyed myself. I told my husband that I would like to come back.Thank you, Team!

Miranda Swanson

12:40 09 Mar 24

I'm very saddened to leave a negative review as I had waited months for my reservation that took place on 02/26 and was for my first year anniversary that was supposed to be for 2 nights, HOWEVER, I called the resort three times to be sure that my diet restrictions were posted as I have celiac disease and therefore very limited. When we finally arrived to our dinner reservations, the restaurant was indeed full and it seemed to have intimidated the servers. My server was at my table for less than a minute before scurrying to the next and I didn't have any time to explain my restrictions as I couldn't find the server again until he returned with the food. The menu is not notated whatsoever regarding whether something is GF, or not. I ordered something that read as safe, but had to leave shortly after taking a few bites as it started one of the worst celiac reactions i've ever had. What was supposed to be a relaxing 2 day anniversary vacation became the worst hotel experience i've ever withstood. I was viciously vomiting in the room for hours (Our dinner reservation was at 7:30) We ended up driving home at 11pm after the sickness didn't improve and got back home around 2am. We did not even get to stay ONE night, and it RUINED my anniversary. They refunded us for only one night and was charged $355 for that awful experience !! I feel robbed! Not to mention that the food costed $80 and it was served in a hospital container, and 100000% not fresh or worth the money they charge you. The music was also so loud we couldn't enjoy a conversation. Other than that awful dinner experience, the rooms are gorgeous!! Perfectly clean, the housekeepers here are amazing. I strongly recommend only staying one night if you choose this location, or else you may starve hahah

12:29 06 Mar 24

13:41 05 Mar 24

09:49 05 Mar 24

00:00 03 Mar 24

Love it here!!!!

Leah

21:29 25 Feb 24

I've wanted to come here for a while now. I saw mixed reviews & was initially hesitant to drop serious $$ for a weekend stay. However, I was pleasantly surprised.A lot of people mention rooms are often not ready upon check-in. Ours wasn't, but it wasn't a big deal for us. We decided to go play pool, bowling & Bingo while we waited. And if you think about it, you want them to take their time cleaning each suite. You want a thorough cleaning.We stayed in the Garden of Eden. We loved our suite. Our heart-shaped jacuzzi was used a ton, especially since it was so cold outside. We loved our private pool as well. And the bathroom was very spacious.The round bed was very comfortable. Some people complained in other reviews that a flat sheet was used instead of a fitted sheet. It wasn't a problem for us at all.Are updates needed around the resort? Yes, but nothing that affected our stay. We had much needed quality time & enjoyed the activities offered.If you want to get up close & personal with deer, then this is the place for you! I hand fed several does. It was so much fun! You can buy deer feed at the gift shop. Definitely worth it!Dining: dinner wasn't out of this world but it was decent. Salad bar was good. Breakfast was our favorite meal. You can make reservations with host. Service was great. All in all, we encountered very friendly staff.Definitely get a duraflame log for your fireplace. It was a wonderful romantic setting.We plan on returning when the weather warms up a bit. It was an expensive experience, however, the quality time we spent together is priceless.

Big 89 T

20:23 24 Feb 24

The rooms are out dated beat up place could be cool if they invest more money

brandon martin

10:29 22 Feb 24

We love Cove Haven! My parents came on their honeymoon, so our first visit was for our honeymoon. So we had to come back, it took 15 years later but we made it back! We absolutely love the staff, activities, food, rooms and the location! I completely enjoyed the entertainment especially Jon D! He made “the guy in the orange shirt” a very happy man and made our experience one to remember!! We can’t wait to finally become Forever Lovers! Next time we are bringing my daughter and her Husband!!

Will McClain (W1se)

19:48 20 Feb 24

If you value your money and time please don’t visit this place… straight trash. Hour wait after check in time. Only reason we found out was cause I stood in line a second time for 25+ mins to ask if the room was ready and 1 hour and 4 minutes later the room was ready. After. 6 hour drive having to wait an hour for a room that was booked is down right unheard of and unprofessional. The suite we got is infested with lady bugs and nothing is done about it. It’s my fiancé’s birthday on Tuesday and she’s destroyed, cried the entire second night we were here.No moving us to another room no discount no anything Strike 2. Third strike the skinny lady for house keeping put the same sheets back on the bed after acting like she changed the sheets and towels. Not worth the money. This place is a money grab, unprofessional and not sanitary at all. If your thinking about this place it’s a cozy place to spend time with a significant other if you don’t mind over spending on the bare minimum and a cheap room. The caulking around the hot tub is missing and there’s gaps the hot tub needs to be repaired it drains constantly the shade in the living room area is broken the sauna doesn’t work and we paid 21- 22 hundred dollars. NEVER AGAIN AND IF I WAS YOU I WOULDN'T EITHER. But don’t take my word come spend and see for yourself. SAVE YOUR TIME AND MONEY AND DONT I MEAN DONT VISIT THIS PLACE.

Boudreau Arius

21:31 19 Feb 24

the room I was in Juliette 321 was falling apart the wood floor was coming off the borders were sticking out the toilet pipes h acc d gaps from the wall, the food was okay but I not good.The place is in at a beautiful location It just need some remodeling, major upgrades to bring it up to date.

Brian Palumbo

00:48 19 Feb 24

Looks rundown on the outside but the rooms were surprisingly updated and clean. Food is lacking. Check in is 330 but arriving at 5 our room still wasn't ready.

K Miller

00:34 19 Feb 24

My wife and I stayed here in late January. Overall we both had a great time. The room was the main attraction since we had a pool and jacuzzi in it. The food was decent (could be better) and the drinks were mediocre at best. They were over priced and watered down. I switched to beer because it just made more sense.Other than that we had a blast with all the activities on the grounds. We mostly drank, played duck pin bowling and pool. Then saw a stand up comedian and a sick band in the bar off the lake. The night club was closed which we wish we were told this.All in all, kind of pricey but still a cool experience. We want to go back in the spring or summer so we can enjoy all the other cool activities like renting boats/paddle boards and hiking.

Shterna Z

01:22 18 Feb 24

We got a room with a private heated pool a and private sauna.When we first turned on the sauna, it smelled so bad and really hurt the inside of my nose. Next, we figured we would go into the pool. I touched the ladder, it was covered in rust, making it completely useless. My husband went in from the side and said the pool was cold. I was really disappointed.

Curtis Husley

01:37 15 Feb 24

Perfect Valentines Day Vacation!! We had a bit of a delay and it was handled beyond Professional. The front desk staff and the hotel Manager was on top of it. He came over and apologized personally and made sure we were taken care of. I will definitely be booking again soon.

Max McDermott

22:17 14 Feb 24

Lindsey Clarke

16:32 14 Feb 24

Absolutely love this place!!!! I was honestly skeptical at first but when we went, I was so happy. Definitely get the bubble bath and the log in the lobby before you go to your room so you can have bubbles in the hot tub and you can put up a fire put in your room! If you go to the gift shop you can get some more things for your room. We went to the local wine and spirits to get wine and the cvs near by for candy and snacks for the room. Definitely get the package with the food!! This is a very important step because if you don’t get the food either the reservation, you can’t get into the fine dining restaurant and you are forced to go to spooners which is acute place but the dining hall is where it’s at and the food is amazing!! You also get the breakfast buffet in the morning which is amazing! Sooners has a bar, bowling and a basketball court I think. There is so much fun stuff to do every hour, trivia, bingo, live music omg it’s amazing!! I had a wonderful time. It was honestly one of the best parts of my relationship. We ended up just having that getaway and we left feeling closer and stronger and had such a good talk that was much needed. I rave about this place. Hands down 10/10❤️❤️❤️❤️Btw we stayed at the cheapest room called cove harbor I believe and it was still amazing!

Jennifer Heinlein

13:52 13 Feb 24

Lonzo Boyce

01:46 12 Feb 24

Me and my Fiance had a good time but I do have some things that need to be said . So the facility needs a update it's to outdated the games are old the buildings look rundown with water damage on the ceiling and rust and dirt on the outside the building. I also feel there needs to be more entertainment once you do all the games and go to a few shows there really nothing else to do and stuff should stay open longer not close at 10 or 1130pm I didn't like how there was no microwave in the Champagne tower suite but we get a mini fridge that's in the bathroom there should be a different place for that also the food you get at the restaurant/fancy dinner was not good at all the bar food was better other then that we had a good time but these issues should be addressed!

Isaac Duarte

20:05 08 Feb 24

Absolutely lovely time! Can't wait to go back 🙂

Russell Curtis

18:26 06 Feb 24

Jay McKee

14:58 06 Feb 24

Tonya Keels

15:05 05 Feb 24

The front desk staff did not have the knowledge to properly check us in. She did not know how to run the credit card machine. After waiting for 20 mins someone finally helped out.My biggest issue was no heat in the bathroom. We call the fronts desk Friday about no heat in the bathroom. We were told to turn the heater on in the wall and wait for the heater to start working. We could not use the heart shaped tub due to it being too cold in the bathroom. We we took a shower Friday it was difficult due to the cold. We we got up Saturday and took showers again it was extremely cold and horrible. We left to go snowboarding hoping when we returned the heat would be working in the bathroom. When we returned from snowboarding, there was still no heat in the bathroom. We call the front desk again and was told maintenance would come. We waited an hour and no maintenance. We called again and maintenance came about 10 mins later. Maintenance stated he would give us a space heater. He brought back the space heater and we were able to utilize the heart shaped tub late Saturday.The front desk seemed so unconcerned about the heat issue. We paid a lot of money to stay on the property and utilize what was available to us. It's disappointing that we were not able to enjoy the room like we would have liked.

Janice Underwood

02:07 04 Feb 24

Champagne Tower is amazing!

Fran Villegas

18:09 01 Feb 24

Such a beautiful resort. Everything was perfect! I definitely recommend.

T. Davis

06:31 31 Jan 24

My room wreaked of sewage the first step into my stay, and it didn’t dissipate for the duration stay. It had a great room heater though.It is summed up as a very low budget, low end “resort!” I surely expected more by the price point that was charged, than what I received and expected.

Storm Fletcher

23:34 30 Jan 24

It was about a 2 hour drive. My fiancé booked the trip as an overnight getaway/proposal. (I wanted something where it was just us and a place we could go back to) the room was clean. If I wanted to nit pick I could maybe like the fire place smoke looked like it stained the ceiling but I didn't notice it until after we burned our logs so it could have been from us. Not every place is going to be 100% if you nit pick but I felt comfortable staying there. We stay in the Apple of Eden suite and it was really spacious. I didn't feel crammed and it was so nice to unwind. We had breakfast in the restaurant and loved it. We ordered food to our room. They were busy so it took a bit but it was great and they were super nice and great customer service. The gift shop was cute they had a little bit of everything. I know this isn't everyone's cup of tea but I loved it. I wish we could have stayed longer and enjoyed more the resort had to offer as I read up the other things you could do. Also I didn't know places to go after we left the resort I wanted to go seeing around and check new places out. I wish more places advertised around more since google wasn't much help. I would come back in the spring or fall just to enjoy walking around and hopefully more to do. Wildlife was everywhere and it was so cute seeing the deer.

John Molina

20:52 29 Jan 24

Haven Smith

03:17 29 Jan 24

Had a great time with my girlfriend. All of the on-site activities were a lot of fun. I would highly recommend the happy hour bingo and trivia.

JARRETT HORNER

18:10 26 Jan 24

Widger Farms

02:22 26 Jan 24

A Begor

22:17 22 Jan 24

I actually stayed at Paradise Stream and drove down to Cove Haven because you can drive to all three resorts. My room was beautiful I was in awe. Indoor pool, heart shaped tub, sauna, etc. All inclusive included breakfast and dinner and desert, one night it was a GIANT desert table full of chocolate. Tons of bars. They have a community pool area with hot tubs and jets and my boyfriend and I had the place to ourselves. It was weird we went for valentine’s day and barely any workers or people were in sight but we loved the privacy. Only complaints are the indoor ice skating rink was kinda impossible to skate on which I was really excited for, tanning beds didn’t work, things were outdated for sure. Also just wish the place was a bit cheaper, the price per night kills me lol. I wanna come back so bad.

raul palacios

15:52 19 Jan 24

Beautiful spectacular place for a weekend as a couple

Daquan Johnson

14:46 18 Jan 24

Mike Alvarez

20:06 17 Jan 24

Couples only experience is great. Nice grounds and the rooms are fantastic.

David S. Good

22:07 16 Jan 24

Cove Haven on the shores of Lake Wallenpaupack is a great place for a romantic getaway. They offer all inclusive packages including meals, entertainment, and activities. They offer rooms with heart-shaped pools, heart-shaped whirlpools, fireplaces, and swimming pools. And the famous champagne glass whirlpool bath room.

Ed Parrish

19:32 16 Jan 24

I went here with my wife for 2 days to bring in 2024 When I went to check in there were 8 people in front of me. 50 minutes later I was able to check in. The room was very nice, very outdated, but nice. When we first walked in, it smelled old. After getting to the room my wife and I went to the lounge where they had food, drinks, and activities. We ordered some food, a mixed drink for me, and a glass of wine for my wife. The server came back with 2 oz of wine and apologized saying that we don't have any more. A bar without wine, I say poor management. We finished eating and played miniature bowling and some pool. We went back to the room to relax and went into the heart-shaped pool, actually a very large bathtub. It was very nice, would have liked it to be a little warmer but still nice. We got ready for dinner and took their shuttle. We had reservations for 7:30. When we walked in there were many open tables. There were about 8 couples in front of us. When we got to the check-in stand we were told to wait at the bar until a table was ready. There were at least 15 empty tables. It appeared that they were very understaffed. At 8:30 we were seated. My wife and I both ordered the ribeye. I also ordered the seafood bisque. The bisque was just slightly warm. About 40 minutes later we were served. My wife and I hardly ate anything. To me the food tasted worse than cheap banquet food. After dinner, we went back to the room. I put a log in the fireplace and lit it. Within 15-20 minutes the place was filled with smoke and the smoke alarm went off. I had to put the fire out with water. I needed to keep the door open for an hour to try to air out the room. I called down to the front desk to tell them about this. There response was, yeah we have problems with a large downdraft. I was asked if I had newspaper to get the fireplace hot quickly. I said no and asked if they had any and they said no. Interesting that they have a problem, they don't tell you about the problem and they don't have a resolution. I proceeded to fill the champagne tower tub with water. Once it was filled I started the jacuzzi jets. It did not work. I called the front desk and to tell them, they said I needed to call back in the morning. Time for bed. The next day, I called for the jacuzzi and went to breakfast. It was a buffet breakfast. I spent $1,500 for 2 nights and I'm going to get a buffet breakfast? It was just okay. After breakfast, we went back to the room and into the pool. Later we went back to the lounge to get some drinks and have some fun. I ordered the same drinks as the day before but I was told that they ran out of pina colada mix. This is very poor management. They run out of wine and pina colada mix. I wonder what else they ran out of. Later we went back to the room to get ready for dinner. The maintenance man was there and just fixed the jacuzzi. He said that he would call housekeeping and make sure they sterilize the jacuzzi before we could use it. We got ready for dinner and went. Same thing, wait on line and then wait at the bar. I ordered the lamb shank. I forget what my wife ordered. It was awful. I hardly ate anything. After dinner, we went to the nightclub to bring in 2024. There was a comedian who I thought was not funny at all. Then the band started playing. They were playing 70's and 80's music. The musicians were good but the singer was not. My wife and I decided to go back to the room and bring in 2024 in the jacuzzi, something I thought would be very different and romantic. I went to fill the jacuzzi and saw that it was never cleaned. This sucked. I will never visit this place again and I would also suggest that others do the same unless they make many changes.

Kutina Prentice

11:35 16 Jan 24

Nice place for couples

jenny davis

00:29 16 Jan 24

My husband and I wanted to get away for the weekend of 1/13/24 - 1/15/24. I've always wanted to go to the Poconos and experience the "Land of Love." The location was nice but secluded. The room I reserved was Juliette, with breakfast & dinner included. Plus, I had a military discount and paid almost $800 for two nights. I was expecting more of a resort feel for the money spent. We arrived after dark, so we were unaware of how the area looked. We had dinner the first night for steak & shrimp night. My steak was fatty but edible. My husband's steak was about 75% fat. The shrimp were overcooked. The salad bar was excellent, and we were able to fill up on that. The dinner the second night was worse. I had salmon, which was way overcooked, and my husband had chicken parm, which the chicken was also overcooked. Again, salad bar to the rescue. It reminded me of banquet-style decor and service. The breakfast was better, not exceptional, but better.The wait staff, for the most part, were excellent, especially the two gentlemen working. They were very entertaining. The entertainment and activities were less than desirable. The activities were kitschy and lacking. The entertainment was also lacking. We did enjoy the piano man in the dining room Sat night and the duo who sang in the dining room Sun night. Since the activities didn't sound interesting, we walked the property, and this place needs an update. There were three individual cabins next to our room that had been abandoned. They were an eyesore falling apart. The dock area was littered with limbs and broken gates leading into the water. Plus, the paddle boats looked like someone threw them into a corner without organization. I know it's winter, but come on. Also, several of the buildings were sorely in need of repair.Parts of the roof were swaying in the wind, and soffits were barely hanging on. Our room, at first glance, was lovely. Then, I started looking around and saw the worn-down room. I liked the heart-shaped hot tub, which was nice. However, I'm not a fan of all the mirrors in the room. They were around the hot tub and round bed. The circular style bed was awkward to get in and out of. If I were the only one on the bed and tried to get out on the side, the bed would tip. Plus, the mattress was slightly sunk in the middle. I felt like I was constantly sliding into the middle. We started smelling sewage odors when using the bathroom. I guess we got used to it, but you could smell it every time you left the room and came back in. The fireplace in the room was the best part besides the hot tub. Overall, the stay wasn't horrible. The property is in desperate need of a makeover. I'm okay with the kitschy love theme but update the 70’s vibe. Take some pride in the property.

Bidhan Bhurtel

20:02 15 Jan 24

Nice place to spend good time!!!!!!!!

Kathryn Vu

21:26 10 Jan 24

My husband and I have contemplated staying at Cove Haven for years. We've searched all of the reviews on multiple platforms, watched the resort website and researched the ends of the internet...finally, we decided to stay for our Anniversary weekend! Here is our HONEST, immediately recent review of Cove Haven Resort in Lakeville, PA:We will preface this by agreeing that there is significantly more to do in the warmer months than in the winter when we visited. Outdoor activities would have enhanced our visit so much! Instead we did enjoy a snowstorm, where the resort does offer snow shoeing if you have proper snow boots!The website and app are inaccurate as far as times listed for activities and amenities and what activities are actually available. Ice skating and indoor sports are NOT currently available, which were part of the reason we chose this resort over the other two. Also, this resort is out of the way of the other two-- about 45-55 minutes away, so "key around club" isn't as feasible as it sounds!The activities available during cold months are as follows: CXO events like bingo (MAKE SURE YOU BRING CASH TO PLAY!), trivia, comedy, live music, couples' games like bowling tournaments and axe throwing, etc.The amenities available are as follows:in the Lookout Lounge building: indoor pool, hot tub, sauna, & gym, spa by appt only (only offer massage services),In the Spooners bar building: duckpin bowling (basically mini bowling), darts, mini golf, arcade games, cornhole, ladderballThe chalet offers equipment for outdoor activities which there were basically none due to the cold, and there was no info on the champagne tower night club and it wasn't open during our stay.You can enjoy archery even in the cold months but it was too snowy to walk around the target range. You can purchase deer food from the gift shop to feed deer also! The gift shop is open daily.Your restaurant options are Spooners (burgers, pizza, apps, booze) or the restaurant (breakfast buffet on weekends, menu on weekdays, and dinner) as well as booze.Overall: would gladly book again, room was clean and very cozy (we stayed in a Juliette, best bang for your buck really unless you NEED the small private pool or dry sauna that the Apple & Champagne rooms offer) and the staff were all very friendly and helpful.Pros: clean room, extremely soundproof, cozy comfy firm bed and TVs were actually pretty good quality! Hot tub and shower were nice & piping hot, plenty of lighting/dimming features to set the mood in the room. Alcohol menus at Spooners, Restaurant, Lookout & Cupids are all the same. Free apps during happy hour at Cupids with $2 off alcohol was really nice to enjoy during bingo & trivia. After dinner we LOVED the comedian on 01/06 he was super interactive, edgy and had us laughing the whole show! Live music (group du jour) was excellent! Gift shop prices mostly reasonable. Bar food and alcohol prices very reasonable. Dinner service our second night was relaxed, efficient and the gentleman server was AMAZING! He was also our server for breakfast, made both experiences lovely!Cons: dinner food was very subpar, bland & generic but presentation looked good! Same with breakfast buffet-- looked great but lacked taste. Breakfast menu was yummy! Dinner service Saturday night was SLOW, lots of couples yelling or complaining. We didn't receive drinks for an hour, never even received bread or soups or desserts, dinner arrived an hour and a half later. Server was visibly overwhelmed due to lack of staff and irritated guests. The overall look of the resort appears a little under-maintained but overall wasn't too bad!If we could change anything about our stay, we would opt for warmer weather to enjoy all of the fun summer activities, we would look at restaurants outside of the resort for dinner.We can't wait to visit again! We would love to try all 3 resorts since they all offer different things! We had a very lovely anniversary weekend and LOVED our special time together ❤️

C A

15:39 06 Jan 24

Too expensive.

AHR 42

02:46 06 Jan 24

Morgan Innocent

13:48 02 Jan 24

We booked our getaway for the middle of December. Many of the staff have been there for decades and they give the place a certain vibe that we really loved. Bring lots of ones to give tips to them, they work super hard. The deer are amazing and were one of my favorite aspects, they eat from your hands and two let me pet them. Our room was the Apple of Eden. It was beautiful. There is a transportation service that is really fun also. The housekeeping staff are amazing, they got us anything we needed within 30 minutes. The hot tub was amazing, use only a small amount of bubbles or none at all if you will use the jets!! The food was amazing - live music, amazing food, decorated so nice. The bowling & archery area was really cool also.

Rich Roberts

12:49 02 Jan 24

Cindy Luz Rivera

20:53 01 Jan 24

Overall, my husband and I enjoyed our stay at Cove Haven. We were in a champagne tower suite, and it was wonderful. The pool and the champagne jacuzzi were amazing! The sauna room was an amazing surprise, I enjoyed it.Breakfast was delicious, and dinner is reasonably priced in their dining room. Dinner was pretty good, but I would say you definitely don't want to miss out on breakfast.One major disappointment is the activities/services offered for couples to do throughout the resort. We went for our anniversary in December and expected a bit more. Spooner's seemed to be the hot spot. We were able to do some games and hang out, but in the arcade, games weren't working, and all bowling alleys were out of order. Some pool tables were not in great condition and made it hard to play. Various scheduled activities were underwhelming due to changes made by staff because there were out of order situations. No winter activities were up and running, and not much variety in the blizzard chalet. However, the archery was great!Also, you only receive two bottles of water in your room. Each bottle of water throughout the resort costs $2.50. This is something to keep in mind when considering a longer stay. You may want to bring some extra water. There is a refrigerator in the suite.

Nikita Gee

16:35 01 Jan 24

Excellent service, friendly staff. Had a wonderful time for new years eve! Encore band was exceptional as well as the comedian Shawn Banks. Room was very clean and comfortable. Dinner was delicious with lots of options as well as the salad bar. Highly recommend for a couples getaway! Will be returning!

PETER ORLANDO

01:50 01 Jan 24

Just dumped 1100 dollars only to have to wait for breakfast and dinner after I made reservations. This is ridiculous. Not my problem if guests want to sit all night. I will not come back again. Plus you need more things for people to do. Not enough amenities.

Monica Brown

00:40 30 Dec 23

December 2023 My husband and I stayed here (first time) for our anniversary and his bday. The lady at the front desk, there were two but the lady that waited on us when we first arrived was not very pleasant nor helpful. It was dark in there and I couldn’t see all the papers she was giving me. I told her that I couldn’t see to read the papers. Do you think she offer to help me (nope). Then my husband walked in and the lady started giving me moor papers. She told me to read and initial where need be but at the same time she is telling me things to do on the property. When I found my reading glasses, I had to ask her to let me read the papers and then can she tell me about the property afterwards. It was too much, read this, initial this, listen to to this, pay this, etc etc all in one breath from her geesh. I wished the other lady would’ve waited on me, she was bubbly and very attentive to her customers. The rest of the staff in the restaurants and lounges were very nice. We stayed in the champagne room. The place does need to be upgraded. Mirrors near champagne tub were cracked. There some other maintenance issues in the room. The set up of the room is very nice. There were a lot of activities. The lady in the gift shop was a sweetheart. Overall we had a nice time. Cove Haven please update your rooms and fix the broken things. This place is very expensive for things in the room to be cracked, broken, dirty, etc. The waiter in the main dining area (breakfast and dinner) his name is Eric, he is very nice, pleasant and an excellent waiter.

Patrick Flavin

20:39 29 Dec 23

We enjoyed our time at Cove Haven in one of the Cove Harbour rooms in spite of the fact that it rained all 3 days we were there. There was still a fair bit to do and we loved swimming in the pool and using the hot tub. The food was good. Our room was nice and I liked all the amenities. The only complaints I have is the resort's process for things and the available activities were a little unintuitive to new guests like me and my wife. The service was slow too, we called for service a couple times, once for our rooms and once for one of the bowling lanes. In both cases we waited around for a while before ignoring the issue and moving on. Our room never got made up the second day despite leaving the sign out front of the door and the bed sheet sign on the bed most of the day while we were out doing stuff. Otherwise, the resort was pretty self sustaining and we were able to help ourselves for most other issues. We would stay again and recommend the resort to

Debbie Alphonso

15:42 29 Dec 23

My husband & I needed a getaway and Cove Haven hit it out of the park!!! Rooms are amazingly unique and beautiful. Service is outstanding. We travel a lot and never have we had an experience this wonderful!

Barbara Huggins

22:19 26 Dec 23

We stayed in the Signature Champagne Room on Christmas Day. Private sauna was nice, how ever, the door did not close all the way. Private heart shaped pool was just the right temperature but , needed some simple TLC. Champagne tower was really romantic but it took an hour to fill up the tower with water. The round bed was comfortable but had a top sheet as the bottom sheet so it did not stay on the bed since it was not a “fitted” sheet. Dinner food was good but the server was not! And we were not allowed to take home a doggie bag. What a waste of food! Breakfast food and our server were wonderful. The events coordinator was okay. She was on her phone while we were doing the duck pin bowling tournament. The gentleman that sang and played guitar during dinner was very good.

Jenny Jackson

16:09 25 Dec 23

Albert C.

01:33 20 Dec 23

I had the somewhat pleasure of spending a birthday weekend here, which to start off, front desk staff was friendly enough, gave us the spiel of the place and itinerary of the night, the room was nice, though a bit dirty with spider webs here and there, the jacuzzi, was a bit dirty so I had to let it run to clean off, the hot water knob was running so I had to keep a towel on there so the water wouldn’t fall to the ground, I explored the property with my partner which was phenomenal, the pool, hot tub, sauna and arcade was nice, after exploring and getting some activities done, I went over to the bar and food area (lounge?) and were sitting there for 20 minutes, as the waiters were arguing about some tab of $100 or something like that, occasionally looking at us and not taking our order, I had to drive off property to get food and drinks, overall place was okay, wish the pool / gym would be open before checkout so I can still take advantage of activities before I leave, worth coming if you have a deal

jonathan andersen

19:04 19 Dec 23

Sierra Mecca

04:24 19 Dec 23

First let me start off by saying how wonderful this place is. I don't know how any reviews could possibly be negative. Some people are saying it was dated or the food was average. The place has charm and a cozy feeling. My boyfriend and I stayed in the Garden Of Eden Apple room. It has the jacuzzi, two TVs, king sized bed, pool, sauna, and fireplace. We stayed Friday, Saturday, and Sunday. This is during December. We got the food package which is an absolute MUST!You will not be hungry! The breakfast is great and the dinner is even better. The waiter will offer you seconds of the meal you got. My boyfriend was offered two prime rib meals! All included! I would also like to give a shout-out to Eric at the restaurant. He was outstanding. I am gluten free and he was so accommodating. Most people make me feel like a burden for being gluten free but he went above and beyond. I even got my own gluten free bread and butter brought out. I had gluten free pasta and a gluten free lava cake. For breakfast he put a special order in for stir fry vegetables and gluten free French toast for me. He had the best personality too!There is so many activities to do and they have fun events such as trivia game nights with appetizers (also all included.) We also got chocolate covered strawberries for the room and they give you a lot of them with whipped cream. They are the best I have ever had. The game room at Spooners is great! Bowling, mini golf, ping pong, you name it. My favorite part was going to the gift shop and buying deer food and hand feeding the deer on the property. They are so beautiful and calm and will come right up to you. Cove haven is the place to go if you need a quiet get away. The scenery around is beautiful with the mountains. It is very private and not over crowded. I get overwhelmed easily in crowds and was a bit worried but it is perfect here.The staff no matter where you go is so sweet and helpful. They always have a smile on their face and are very personable. My boyfriend and I had an amazing time. We will definitely be back in the summer for our anniversary!

Andrei Chernyshev

20:08 18 Dec 23

David “DrBaconMan” Detres

19:40 17 Dec 23

Anthony Scarano

15:50 10 Dec 23

Great place for a little R&R with my wife, great couples resort, rooms are great; pool, sauna, massage table etc.. you dont even have to leave the room. Tons of activities and entertainment on the property, good food, good service. This was our 12th time going to Cove Haven, there will surely be a 13th.

Kelley O

17:02 07 Dec 23

We had an absolute lovely time at Cove Haven from 12/3/2023 to 12/5/2023 - "off season" so we basically had the place to ourselves! The food was really amazing and the staff were even more amazing: Gena, Brian, Dennis, Chris, Tony, Desiree, Lisa and Priscilla just to name a few! Gold stars to all! Oh and if you're a fan of Tomato Basil soup I highly recommend it at Spooners!We also really enjoyed the CXO (Chief Excitement Officer) events to keep us busy.We stayed in the Garden of Eden room that had a pool, sauna, heart-shaped tub, and fireplace. It was really cool to have our own pool! The sauna didn't get very hot though. The room (123) was a little outdated, the freezer had so much ice build up we couldn't put anything in it, hence the 4 stars. We really enjoyed the fireplace!!The location is a little off of the beaten path - not much to do around Lakeville. We headed into Honesdale and walked down Main Street and hit up Maude Alley/Way. Maude Main was an amazing store! So many neat things to look at and buy!Highly recommend Cove Haven and we already made our reservations for the first week in June 2024! See you there!Kelley/Mike

Er. Prashant Sharma

06:00 07 Dec 23

Horrible place. Outdated, stinky 1950s hell.

Connor Lincoln

21:51 05 Dec 23

My wife loved feeding the deer

Kenith Corrales

15:06 05 Dec 23

I went here during cold weather so I wasn't able to experience all that the place has to offer. Overall I thought the place was a little dated but nice. The staff were very friendly and attentive. The rooms were clean and warm. We had a fireplace, Jacuzzi, cable tv, fancy bed with mirrors all around. The food wasn't bad either. I don't know if we got good value for our dollar because this was gifted to us. I would like to try it again during the warm weather so I can get the full experience. There are grocery, pharmacy and food stores within 10 miles if needed. Lots of couple oriented entertainment as well.

Tyrone Ellis

11:45 05 Dec 23

Great trip. First time goers. Was surprised at the inclusiveness of resort amenities. Staff was super friendly. Rooms and buildings were obviously aged, but that is to be expected. Outside of normal wear and tear, the rooms we had were great.

jlj68rt

02:53 03 Dec 23

Stayed at paradise stream in August. We were there 20 years ago and was nice. This was disgusting. Bed was so gross we slept on a tarp I keep in my car. Door was broken. Beer tab in the plung pool. Food was lame. We complained and they gave us a voucher for a free night. No way. This is how they get around refunding. Will not go back.

Dionne Lapsey

15:26 02 Dec 23

THE REAL REVIEWFOR COVE POCONO RESORT"PARADISE STREAM"NOVEMBER 30TH TO DECEMBER 2,2023MY HUSBAND STAYED 2 DAY AND NIGHT! WE DIDN'T TAKE A SHOWER OR BATH NOTHING; WE DID NOT GET IN THE POOL!!!WE PAID 967.00THIS WAS A NASTY PLACE!! OLD AND NASTY! MOLD EVERYWHERE IN THE BATHROOM SHOWER THE INDOOR SWIMMING POOL, FIREPLACE WAS RUSTY. CURTAINS DUSTY AND MOLDY, FURNITURE CHIPPED, BATH TUB DIRTY!!!HOUSEKEEPING SUCKED!! I DROPPED TWO WASHCLOTH ON THE FLOOR; WHEN WE GOT BACK TO OUR ROOM, HOURS AFTER HOUSEKEEPING HAD LEFT.THE SINK HAD HAIR AND MAKEUP, THAT I HAD LEFT EARLIER; AND THE TWO WASHCLOTH WAS UNFOLDED ON THE COUNTER..ONE OF THEM HAD MY MAKEUP ON IT!RREVIEWS WITHOUT PICTURES ARE ALWAYS SUSPECTI GOT PICTURES!!!BREAKFAST IS THE BEST THING GOING FOR THIS PLACE!!SERVER ASHLEY AT THE EVENING MEAL ON THURSDAY AND FRIDAY BREAKFAST SERVER AARON!!!IS THE ONLY SAVING GRACE!!!SAD IT WAS OUR ANNIVERSARY!!

Sherron Paige

01:00 24 Nov 23

Marsha Benowitz Zorn

16:24 20 Nov 23

Ayodeji Agbelusi

14:31 20 Nov 23

The best love land in town.

12:04 19 Nov 23

04:04 19 Nov 23

14:15 17 Nov 23

05:04 12 Nov 23

A little outdated…we were here 25 years ago and still look the same. We had fun but they definitely need to upgrade the place otherwise they will loose a lot of customers.

Chris Cooney

04:05 12 Nov 23

It was very nice

Luis Cruz

02:12 12 Nov 23

The place. Is located. Perfectly for. Share. With nature outside the noise of the city. Pitifully. The price seemed expensive to me since. In the App they charged me. Housekeeping. And when I arrived at the hotel they charged me. Extra for cleaning. I think it is not fair. I could find another one. Bug. I think that. The truth is they should be more careful. With regard. To cleanliness and more aware of prices.

EWNIKI Murray

00:16 09 Nov 23

Rooms need to be updated and cleaned..needs new everything.not what we expected.

Sarah Smith

12:52 07 Nov 23

This is the kind of place you want to come back again and again the service is very good and people very nice 👍 😀

Gail Juzukonis

16:18 03 Nov 23

Robert Herman

23:57 02 Nov 23

We were in need of rest, relaxation, and time together. We couldn't have picked a better place! Service was great, such fun activities, the food... wow it was good, so many activities to do as a couple, reindeer all over the resort like they are pets, just such a charming time. We definitely recommend Cove Haven!!

Nicole James

02:59 01 Nov 23

Amazing staff. We had a great time at the Pink Floyd tribute band evening.

David Quigley

13:12 29 Oct 23

I would like to start out by saying that this was exactly what my wife and I needed and we will definitely be back.Room type: champagne towerCons:1. The mattress was definitely dented in the middle.2. The pool light didn't work. (Not that we needed it. There's plenty of other light.)3. Half the starlight's over the bed were out.4. We are pretty sure there was supposed to be some sort of screen over the water intake to the jets in the tub. That was missing.Pros:1. The property is secluded and perfect for spending time alone with someone you love.2. I was a stressed out mess when I got there and was completely relaxed by the time I left.3. Having a pool in your room is so much more amazing than we thought it would be.4. The staff is super friendly and helpful with any questions or requests (remember to tip).5. You can buy deer feed at the gift shop and feed the deer that freely roam the property.6. The dining staff are amazing. We were never truly hungry while we were there.Overall:This was a wonderful experience and we cannot wait to go back. We miss being able to go for a swim. We miss the variety of great food options. We didn't know what to expect when we booked the trip. They exceeded anything we could have expected.

Courtney Mackerley

13:05 29 Oct 23

My husband and I are locals who have always wanted to come to cove haven. We always held off because we just weren’t sure. This past week we said screw it and reserved the garden of Eden apple suite, we are beyond happy we booked this weekend at the resort! Awesome food, amazing entertainment. Something different every night. We will definitely be back again! Had an unforgettable weekend at Cove Haven!

Ray McKenzie

00:20 26 Oct 23

We were very surprised to see how old the rooms are and how much they are desperately in need of updating. Our room looked like a room from the 70s. The style of mirrors on the ceiling are very old, scratched, faded, and most of the lights did not work, and the price is far too high for what we received. The food for dinner lacked seasoning, and thus, had no taste. On some nights, most of the selections contained shellfish. Breakfast was good, but needs variety. We both were tired of the same breakfast foods after the third day, so we left the resort and went to a local restaurant - even though we already paid for meals at the resort. In summary, we had fun with the guests, but the facilities and the price were extremely disappointing. It fails to compete with what we've heard about Cove Haven when Caesars owned the resorts. I brought my wife here for her birthday, but I'm a bit embarrassed that I didn't research the details of this resort before spending over $2000.

Jonathan Wohlfeil

21:11 22 Oct 23

It was a beautiful location with a good bit of things to do on resort so we didn't have to leave. The room was amazing and very clean. The restaurant for dinner was great food and good service as well. Definatly a lot to do and a lot to see! Highly recommend!

Christine Jasmin

03:22 18 Oct 23

I liked the jacuzzi and fireplace feature in our room. I loved that there were deer everywhere during our stay. They even sell feed so that in itself was an experience. The toughest part was finding good spots to eat in the area.

Ornette T

03:07 16 Oct 23

Food,Room, Staff, and Activities were all outstanding!!

Luis Motta

02:06 15 Oct 23

Great place to get away and enjoy quiet time with your special someone.

Aaron Schoenk

08:13 14 Oct 23

My wife and I visited Cove Haven 3 times in the past 10 years for our anniversary and always have an excellent time. Every time we go, things keep improving. Last time the remodel on the rooms looked great. This time the activities that were held were better, and the medallions were very nice. Also, the temperature of the indoor and outdoor pools was warmer. It felt great. Nice improvements! The food was delicious. The staff at Cove does an excellent job at going above and beyond on making you feel welcome and appreciated. Glad we made our anniversary plans back at the Cove. The only downside is time goes too fast. Cove, don't change what you are doing. We look forward to returning.

Debra Kaplan

18:05 13 Oct 23

nigel bagley

21:37 12 Oct 23

The service was fantastic 👏 The food was great 👍 The room was awesome 👌 The different things to do there for lovers if you just got married or having an anniversary is a beautiful gorgeous place to be

shulem ungar

14:34 12 Oct 23

lydia aris

11:16 10 Oct 23

Very sexy rooms and they do a great job with all kinds of activities. I love that breakfast and dinner are included!

DIAMOND The Artist

18:17 09 Oct 23

Bill Paz

23:07 08 Oct 23

The food was gross, service was very good, the rooms little out dated

Bansari Shah

01:32 07 Oct 23

James Konicki

22:12 06 Oct 23

The CXO was great, engaging and funny. The staff are really wonderful. They mutually support each other and have a certain camaraderie that just shines. The reception desk served us very well and helped us with several items.The rooms have been updated, but there are a few touches still needed (attention to detail around pool and tub). Nothing horrible, and the room was clean, just extra attention would make the rooms so much better.A nice touch would be availability of coffee (a coffee bar or free coffee on tap most of the day).Food was excellent. Cannot say enough about it. The service was wonderful too. Live entertainment during dinner was such a ice touch, something you do not see very much anymore anywhere.Gift shop had some great stuff for gifts and the staff was again excellent.

John Outrakis

22:38 03 Oct 23

Had a great weekend at the Cove. This was a fun retro feel. Rooms were clean and updated. The main entertainment facilities were clean and updated. Staff were very friendly. The outside is in need of major repairs, i almost turned around upon arrival. Lower your expectations on the cosmetics, enjoy a step back in time and enjoy yourself with the fun staff, many options, and solid entertainment.

Bronzen B

19:33 02 Oct 23

Casey G

19:33 01 Oct 23

Just had our honeymoon this week here. Loved the deer and atmosphere is so serene and pretty. It's a bit more of a traditional place vs modern, but there is always something to do. They are also located in a very beautiful part of pa!

Lauren Dominguez

23:18 30 Sep 23

Part 1) There's a lot to unpack here. On one hand we had an amazing unforgettable time as a couple but we couldn't help but feel misled by Cove Haven's website.Room: We stayed in the champagne tower for a hefty price of $546 a night. The room had an extremely unique look with a cool heart shaped pool inside. We had no issue with the pool, we found it very clean and a comfortable temperature. The massage table would have been hard to use as it was kind of in a cramped space so we just avoided it entirely. The living room was nice and furnished with a couch, tv, and fireplace. The champagne tower itself was also very cool with lights and mirrors all around it. The upstairs overlooked the living room and pool with windows all around. The bathroom and shower were clean and updated. The toilet was a bit finicky but overall didn't have huge issues with it. The bed was extremely comfy with memory foam. Only four or five overhead stars worked however. The main problem we had with the room though is that it was just a bit creepy at night. I read someone else’s review on the champagne tower room and they said it reminds them of a scary movie. I agree. During the day it was great, a really fun room with cool amenities that you simply can't find anywhere else (indoor pool, champagne bathtub, round bed with mirrors all around). At night however the layout of the room just felt off. It was an open layout and the bedroom was not closed off from the downstairs. From the bed you're just staring down at the front door (which faces the woods) and dimly lit pool room as well as a staircase where you can't see who's coming up it. I got about four hours of sleep just because I was so scared to fall back asleep. It's kinda hard to explain exactly the layout since it's so unique, it's just more of a feeling of not knowing what's lurking around the corner. We went on a weekday so the resort was pretty desolate with nobody staying near us as well as being in the woods added to the eeriness. But besides not being able to sleep, the room was cool and clean but we definitely wouldn't be staying in it again for sleeping reasons.Food + Dining experience: The food here was extremely mediocre and could have been skipped entirely by going off property somewhere. We didn't go to spooners but we did attend a dinner service. The dinner menu wasn't very extensive and the veal and shrimp scampi which is what we both ate was pretty forgettable and *extremely overpriced. The dining experience however was really something. It was extremely awkward. They had couples very close together (like one foot away) in rows in a hugee dining room. There was absolutely no privacy and you could hear everything other couples were talking about. What also made it awkward was that many couples were not talking to each other at all and all you could hear were my boyfriend and I's conversation. In a way we almost felt judged for talking and having a good time laughing with each other. The loud band playing also made it hard to enjoy the service. The real highlight of dinner and our trip as a whole was Nicole, our server. She was hilarious, helpful, and made us feel comfortable eating there. She was the only reason we had a good time there. Another thing that was odd to me was that arguably the nicest restaurant there, Lookout Lounge which overlooks the beautiful lake was closed our entire stay. It was the biggest waste of potential as the setting of it was gorgeous. I'm not sure why they would keep Spooners (a very basic bar with cheap eats) open over this. Our thought process was, the management wanted to cut costs by keeping one of the two restaurants open.

Annette Roseman

20:40 27 Sep 23

Special dietary needs was not taken care of when reservation were made i repeated myself 3times. Food was awful organo in auju could not eat fish as there is an alergy. Ithis was in patadise stream was in cove haven in august room dirty called house keeping and asked if someone can please vacume all the hairs and dirt that does not belong to me even asked the house keeper the next day and showed her not CLEAN. Also made it very clear it was 40th wedding anniversary no one cared. Mind you i am a gold member. Last year my car was hit in thr lot they say smile your on camera thats a joke there is none now all signs are down was assured by corporate it would be taking care of what a joke. Chuck the managet new i was noy eating the dinners there and told me i will take cake of you. Another joke he is know as a yes man so you dont ask again and again. upon checking out was told i had a bar tab of 88$ i said no i dont when i looked at the bill there was margaritas Yager meister i was like this is not mine so they had to call a manager. If you feel like throwing your money away good place to do it and why my review is so bitter because i have yet been contacted about any issues i had.

Robert Cadet

00:28 25 Sep 23

My wife and I went for our birthday, we had the worst stay. The room smelt old our bed had a sink in the middle dont know how house keeping didnt see that, the food was ok but the place had a bad smell like the carpet haven't been changed in years. The food was ok, staff was nice lots to do the place just needs to be cleaned up and updated

TJ Jones

15:03 24 Sep 23

Average, the room was ok. The upstairs sitting area was the best. A fan in the room would be great. We burned the fake wood in the fireplace & had the burned paper smell in the room all night, no real wood allowed. Shower water pressure was terrible. Hotwater in the jacuzzi tub was great. The AC/Heater needed the filters cleaned, extremely filthy & kept recirculating the smokiness & humidity. Diningroom was average & dinner was not worth the price. The waiters were exceptional. Rainy weekends & there were leaks in every facility we went to. Game room was a good time, bowling, pool, etc. Spa appeared to be closed. Grounds appeared to be very clean & kept, deer were everywhere in the evening. Everything on-site is walkable. It's definitely not worth the price & I wouldn't stay there again or recommend it to a friend. 2 stars because the price doesn't match the stay or advertising.

clay sutherland

23:51 21 Sep 23

So much to do outdoors and indoors. All the staff were great. Buildings look a little run down and so does some of the rooms. Simple things like mirror edges are tarnished from time, and pool ceiling tiles bulging down. Nothing that is a deal breaker. The service and events far make up for it. Wild deer are everywhere and you can feed some of them. Really cool.

Jeffrey Cherry

21:52 19 Sep 23

Katherine Romero

20:04 19 Sep 23

Shawn Chegwidden

15:28 15 Sep 23

This place was a dream. In all honesty it was a complete surprise from my wife. I had no idea where I was going. When we checked in my first thought was that this was going to be fun. We spent two nights there and that was about right.After our arrival I realized it was kind of like a cruise experience but on land instead. There is literally no reason to leave while you are hear. The provided meals are amazing. All of the activities are there to keep you busy as well. They had biking, fishing, archery, hiking, games, and much, much more that we just ran out of time.Our room was amazing as well. They had roses spread all over the floor and our bed. We had our own fireplace. The bathtub for two was also a whirlpool.They have a list of daily activities that change every day. They are all super fun things to do as well. There was a scavenger hunt, karaoke, bingo, trivia, and even a comedy club.The best part is there are no kids allowed. Everyone must be over 18. I really felt comfortable there as it was quiet and relaxing.The biggest surprise of all were all of the tame deer they have on their property. They even sell deer feed at their store. Some of the deer are very trusting and will eat out of your hand if you're patient enough.It was truly a resort experience. It is great for honeymoons and anniversaries. We had an exceptional time there and are planning to return for one of our next anniversaries.It is truly a top notch place to visit.

Cindy Deaner

16:55 12 Sep 23

I loved the time I spent here so much I feel cheated that I didn't know about it sooner. Everything about the resort exceeded our expectations. I accidentally found out about Cove Haven by reading a review comparing it to the Inn of the Dove and am so glad I did. There is no comparison. Cove Haven is an experience. The room is absolutely gorgeous. Our room has a heart shaped hot tub, fire place and our own heated pool in it. The resort has an outdoor and indoor pool, lake with many activities. There are many outdoor lawn games like archery and corn hole. There are free activities each day including diy puzzles and bottles. There is a list of the day's activities. Where they will be and at what time. There is also bowling, mini golf, pool tables, darts and ladder ball all free to play. I strongly recommend arriving at 11 because there is so much to do. I wish we had arrived earlier. You can also stay all day after you check out to do that day's activities. The room is a little expensive but it includes all of the above mentioned plus breakfast and dinner. Breakfast is a buffet and well worth the price. Dinner also includes a salad bar that also includes a charcuterie station. You can very easily have a fantastic time and only need money for the servers. There is a gift shop that sells deer feed and you can feed the deer at the resort. Most will eat right out of your hands. There is a shuttle that will pick you up anywhere in the resort and take you wherever you want. The staff at the resort were amazing. My only hiccup was that our room wasn't ready for an hour and a half but we missed an opportunity by sitting in the lobby waiting when we could have been doing one of the activities. I would suggest getting to the resort at 11 and expecting the room to be ready around 5. Make your dinner reservation for 8 so you will have plenty of time to get ready for dinner. Overall I whole hearted recommend Cove Haven for a romantic getaway. It is well worth the price and so much better than the Inn of the Dove and this is coming from someone who loves the Inn of the Dove.

Maria J

15:14 09 Sep 23

Robert Watson

00:26 09 Sep 23

Huge facility but few people there in the middle of the week in September. Expected many young couples but there were few. Maybe 60% retirement age couples.Stayed in the Garden of Eden Apple Suite which has a round bed, heart-shaped Jacuzzi, and small swimming pool in the room! (Well, In a glass room next to the bedroom) Mirrors everywhere.Very pleased.

Linda Hanks

19:48 08 Sep 23

This is a very beautiful and romantic resort. It is very pricy, but it honestly is worth it if you want a beautiful getaway with your significant other. We saw tons of deer at night which was super awesome. They weren't scared and sometimes would actually walk up to you and sniff your hand. The champagne glass hot tub was an awesome new experience. I do recommend bringing your own bubble bath because the one that they sell doesn't work very well. Couldn't get any better having a private heart shaped pool. There is no shortage of activities from paddle boarding, kayaking, duck pin bowling, billiards, and live comedy. Highly recommend coming here for a romantic getaway.

Maria Corona

23:24 03 Sep 23

Our experience was very nice. This was our first time and my only issue was when I checked in I was not advised if I didn't make a reservation for dinner I would have to order from spooners and pay out of pocket. The dinner and breakfast was included only at the Huntress Dining Room. I went to the front desk at about 7pm and Monica was such a pleasure and assisted us. She spoke to the chef and we were given a voucher for dinner the 1st night. The rest of our stay was amazing the breakfast and dinners was delicious. We stayed at Garden of Eden Apple and the room was just as it was advertised. Clean and cozy. The pool and heart shaped whirlpool was a complete joy for us. We spent our anniversary on a very romantic note!!

Maria Dubinina

04:33 09 Aug 23

Our stay was amazing! I’ve read a few not posit reviews on the way there and got a bit nervous, but the stay went absolutely fantastic!The room was very clean, spacious and had everything needed. We very much enjoyed the heart shaped bathtub, so cute!Breakfast was good, we also went kayaking and swimming in the morning.The deers stole my heart, they were hanging around all the time, and I fed 2-3 packs of deer food to them (you can purchase it at the gift shop).

jordan hoagland

03:39 24 Jun 23

Me and my husband just stayed here this week for our honeymoon as we got married on 6/16/23. My best friend actually stayed at the paradise streamAnd recommended we look into the resort. We ended up scheduling cove haven as it was a little closer to us. The rooms were very well organized and put together. We chose the garden of Eden apple room. The pool was heated and nice and warm and it was the perfect size for two, the whirlpool tub was nice and relaxing along with the whole room ambiance. Overall we had an amazing time relaxing, feeding the deer and traveling to see more of pa. We did enroll in the package where dinner and breakfast was included. The dinner especially was amazing. Our last night I had the salmon and it definitely delivered. We will probably come every year or two for our anniversary! ( some nice pictures of my favorite things below)

Paradise Stream Resort

3.9

Based on 3307 reviews

alex k

07:00 24 Dec 24

John Fitz

18:20 15 Dec 24

YES!!! This is our happy place!!!! We Budget and save all year long to come here as often as we can! We have brought friends here with us, and spend all year begging our best friends to join us! We have spent the last 10 years here, and will be here for the next 60 years. Thank you for giving us the gift of a blessed marriage and blissfully joy filled memories that last us a lifetime. We sincerely love it here. (And also thank you Jason! Every trip is extra special because of you!!!)

L simon

02:58 14 Dec 24

sad i had to write this review. Stayed two nights celebrating anniversary. Stayed in dianas suite. Pool was not hot. Exposed wire was under broken stairs to get in pool. Mold was everywhere dirty. Did not use jacuzzi as filter was so dirty water was brown. Pork chop was undercooked returned it .I ate buffet instead both nights. Food is BAD!!! Stayed same room 10 years ago will never return. Dont waste your money.

Omar C jr123

16:14 13 Dec 24

The decor may need an upgrade but it was still really nice. The service was phenomenal. Matthews a great guy. The room didn’t have hot water so quickly we were upgraded to accommodate the inconvenience. My girlfriend and I were able to have a stress free comfortable stay.

Mittal Shah

20:11 12 Dec 24

Unique Tash

01:56 09 Dec 24

Awesome place. I fell inlove with this place. I will be returning for my honey moon soon❤️❤️😊

Beverly Tittl

19:23 08 Dec 24

04:56 08 Dec 24

Wanted to come here, but seems like the rooms are dirty and the staff suck

Moises Grandez

02:47 08 Dec 24

Everything is spectacular, I really liked the waitress's service, she is the best, I recommend her the name is jess

Charles Appleberry Jr

02:01 07 Dec 24

Our first time there was back in July and enjoyed our stay, so we wanted to come back during the winter to see the snow fall with a roaring fireplace. Was a great winter getaway with many more to come.

Roy Buckwalter

20:07 06 Dec 24

I have waited years to stay here. We stayed in the champagne towers. It was a disgrace. The pool had dirt and grime on the tiles (the tiles were once red but were painted sky blue and the blue paint was chipping and coming off in the pool). The pool ladder was loose. The sauna door knob came off in my hand when I closed the door. Half of the lights in the room didn’t work. The food is honestly tripe…. Don’t waste your money. This place should be shut down!

Mikhail Etin

15:53 02 Dec 24

Ann Sheffer

01:35 02 Dec 24

Very nice place

Maritza Avendano

01:49 01 Dec 24

This place is in need of an emergency update. Carpets are thin, dressers falling apart, thefan in the bathroom very noisy. Dinning room has water stains on the ceiling. Mold on the balcony of room 211 and column falling apart also. It is a shame that the maintenance is so poor for what they charge for staying. I will not recommend this place . Even the binder in the room is broken. Food nothing to brag about. The villa that they changed us #207, dresser missing pieces of formica, shower floor stained and fan in the toilet also noisy. We put a door sign not to be disturbed and the maid knocked on the door anyway 😠. Seriously?Not worth the money we pay.I took pictures of all of it. Shame shame! What a rip off. I should get some money back. I got pictures of all of these.

Billy Thompson

19:18 30 Nov 24

Okay, so we splurged on a night in Diana's Room, and overall the experience was very fun. However, service was poor. Our room had an indoor heated pool, but despite reaching out three times, our pool's heating didn't kick on until 20 minutes before checkout. Also, the dance club was a flop. We ended up leaving right when we heard a dj make a fart joke to a silent crowd.

Michael Evans

21:51 28 Nov 24

Me and my husband are celebrating our anniversay. We arrived and were disgusted disappointed. Because the rooms were nothing as shown on the website. This facility needs to be shut down. Its a disgrace that they are allowed to stay open. My room was dirty , stinked and smelled like smoke. We did not check in We left and we are demanding a full refund!!!!

Robert Franzino

19:55 24 Nov 24

My wife and I stayed overnight at your resort and must say we were greatly disappointed in the realities beyond your website descriptions. The associated amenities were severely lacking. Your version of a game room arcade, fitness center, and indoor-outdoor miniature golf sadly did not live up to the hype and deserves a much-needed makeover. The Happy Hour with "free d'oeuvres", which were comprised of chunk cheese and Ritz crackers were quite pathetic. The steak dinner was the absolutely worst selection of beef imaginable... replete with tendons and large swathes of fat. The Diana Oasis Room was quite stuffy which did not improve during our stay.The only three high notes include the whirlpool jacuzzi, the water pressure in the shower and the hot breakfast buffet. Unfortunately not sufficient for us to consider a return. The nightly rate was not worth a return consideration.

Rosanne Zuk

16:00 21 Nov 24

Workin’ It

23:49 16 Nov 24

The property is seriously dated, half of the activities are out of order, the bartender hates her job, and the hot water doesn’t work. One of the MAIN things we chose this property for was the in room tub. How disappointing when we attempted to use it and the water was ice cold. Of course that meant we couldn’t shower either which was even worse. We called the desk and the man working the front desk was obviously annoyed by our concern. They sent someone out an hour later and then called us an hour after that to let us know it was broken. Well duh. Also they called us to inform us well after 12AM.. Breakfast was rotten, and they were out of half of what they needed. Their customer service is a JOKE too. We’ve been trying to contact them for weeks regarding our stay in October but we continually get voicemails and promises to “get back to us” with nothing in return. Also in attempts to call the resort I found that their phones go “out of service” pretty often. What a waste of almost $1000 for 2 nights in a glorified motel. Not exactly the most ideal romantic experience. I waited to make this review until we had given it enough time and I can’t believe that they have yet to give us any response.

tachii03 rolon

14:22 14 Nov 24

Check in was at 3:30 and both rooms weren’t available when we arrived at 7 pm. After finally getting our rooms by 10 pm the heated pool that were in both rooms weren’t working. The staff had to change our rooms 4x and even with that it had gotten worse. The pool was still ice cold. After waking up we went to shower and there was no hot water. While speaking with the front desk on multiple occasions they just gave us the run around on who to contact and speak with. That being said after finally getting a hold of the person she went and told us clearly that there is absolutely nothing that she could do. Definitely don’t recommend this resort at all. Spend your money elsewhere.

Elizabeth Harris

19:09 13 Nov 24

I have a day pass membership and use the pool for my aerobics exercise. Sometimes I go for a stroll to clear my head and the wildlife entertains me so much. It's a lovely place and the staff is so nice. Worth a visit.

Vannesa Colin

18:36 11 Nov 24

My hubby and I L O V E the LAND of LOVE !!! We have been here twice and once to another "sister resort" that closed down. In May 2024 we came for our 10 year wedding anniversary and had such a great time, we had to came back in November. We stayed in the champagne towers (rm 421). In May the room was much cleaner than this time around. Champagne tub had a lot of soap scum BUT we are no rookies. We brought Clorox spray to disinfect it anyway. The pool was dirty too, the walls hadn't been scrubbed and seems like they just added a TON of Clorine to hide it. FYI didn't work! We didn't get back in the pool. Besides that, this trip is always a great time. My husband and I literally play like children in our fantastic room. The resort has events/games you can play but we honestly never have. We come for the room (wink wink), 1-2 night out at the lounge to keke and come up for AIR. The breakfast is always delicious (buffet style) and the servers are always nice and attentive. We have recommended this place to other couples and they LOVE it too.

Gavi Dickman

16:11 10 Nov 24

I was really looking forward to coming but after seeing everyone's reviews about this new horrible manager and run down rooms I can't risk it. It's too bad because this was exactly what I was looking for.

Randylee Webster

16:11 10 Nov 24

Nic G

21:36 05 Nov 24

Horrible experience from start to finish. Waited for over an hour and half to check in. Then we were given a different room because ours wasn't cleaned. The room we received the ceiling was caving in outside of room. There was black mold in the room. Then at breakfast there was a wad of garbage in my husband's eggs. Asked to speak to a manager multiple times and was told they were off. I was given a phone number to the assistant manager and when I called the message said he is on vacation for the next 2 weeks. I called the general manager many times left messages with no response. I have been coming to this resort for over 10 years. It is disgusting and unacceptable.

Riley Williams

17:56 03 Nov 24

honestly, I would never go back here. this trip was a wedding gift, and im so disappointed. on the website, it looks so nice, the total from friday afternoon to sunday morning was around $1300.00.ENTERTAINMENT - they had an awful singer there Saturday night at dinner. He did covers of songs. He was nice but just not good.I hope you like bingo because with your overpriced stay, the entire bar is now a bingo hall. (I'd rather play bingo for 30 bucks at a local fundraiser, not my honeymoon).the arcarde, you have like 5 games to play, and you had to pay for all of them. (I might be overreacting, but again, for the price, I wouldn't think you'd have to pay for the games.)OUTDOOR ACTIVITIES - the archery was FALLING APART. the targets were barely targets. thin paper falling apart barely holding on. there was trash all over the area, and the wood was falling apartthe shuffle board was laughable, the pucks were broke, and it looked like it wasn't cleaning for years.the "mini golf" was a small area with 9 holes. It took us under 10 minutes to do it (we are avid golfers and were just expecting more)FOOD - We had a total of 4 meals. 2 breakfast and 2 dinner. over $400 for the food. we were under the impression there was a menu for breakfast we got there. It was a sad excuse for a breakfast bar, with undercooked scrambled eggs, overcooked bacon, tiny pancakes & a waffle maker. again, it might be overreacting here, but why charge that much money for breakfast I can make at home?? BETTER!! for one dinner We had chicken parm and braised lamb shank. chicken parm had NO FLAVOR AT ALL!!! it was wet cold noddles. it was awful. lamb shank was very good. the seafood night was a joke. steak with shrimp scampi & steak with lobster ravioli. steak was broiled and burnt, so much fat on mine i had 4 actual bites. the shrimp scampi was 3 shrimps that were so tough it was like chewing on a rubber sole of a shoe. lobster ravioli was dry and no flavor at all. I would've rather eaten fast food than this food again. But if you want to pay $400 for bad food and bad entertainment, THIS IS THE PLACE FOR YOU!!!!The wait stafe were very friendly service just took a long time.ROOMS - our room was very large & freezing. there's a fireplace... but you have to pay to have wood & fire starters.. (makes no sense when you're paying over $1300.00). the bed was hard and we found DEAD BUGS IN THE SHEETS. the pool tile was old and chipped, the suana smelt like mold. the shower pressure was a sad joke and was cold water 90% of the time. the toilet broken and ran constantly. and after getting some water on the floor and wiping it up there was so much dirt on the towels. so we wore our shoes when in the room because the floors were gross.The buildings were falling apart outside and rotting. the sign out front hasn't been updated sense im guessing May (we went late October)There were bags of trash laying around constantly.DO NOT WASTE YOUR MONEY AT THIS PLACE!!!!!

John Shehadeh

17:58 01 Nov 24

Experience was nice, though windy during October. Price slightly high for 1 nigh standard room rate.

Fanta Darwin

23:59 21 Oct 24

We stayed in the Champagne Tower Suite and enjoyed our stay. The rooms can use some TLC but we noticed some renovations made like to the bathroom for example. The in room amenities are great too. There are a ton of activities available on site as well. You can check out our vlog on YouTube, channel Fanta & Darwin, for an inside look. We went during late summer so we were able to do the outdoor activities. Dinner ends early and Spooners closes early too but you can find late night eats on Uber. Overall, if you have an appreciation for the retro feel, it’s a nice place to cozy up with your partner.

Isaac Robinson

17:13 21 Oct 24

My favorite place to go for anniversary and wife birthday

almightybooda

13:24 20 Oct 24

Beauty By Lex

22:43 18 Oct 24

Took me a while to write this review. My fiancé and I came back in January 2024 to paradise stream resort. He booked it as a birthday surprise for me and it was an accident that he booked paradise because he meant to book at Pocono palace(which was our favorite). We knew we were getting hit with a huge snow storm and were excited to be snowed in the champagne tower. Unfortunately it didn’t go as planned. We had to switch rooms 4 times due to stuff not functioning. Pools were freezing and lights did not work. One of our rooms the light was hanging out in the pool and the water kept draining and filling and it smelled sooo bad. The fourth room they unfortunately said was the last they could try for us so we had to stick with it. We were still unable to enjoy the pool with it being so cold, our fireplace filled the whole room with smoke, the day of the storm we were stuck in our rooms they said they had gift baskets for us being stuck in the rooms and we waited hours and it never came. We were hungry and our car was snowed in. It took FOREVER for someone to come help us and while we tried to dig our car out the maintenance would drive by and stare at us and laugh and smile instead of help. Our tvs went out and I ended up finding what I think was a roach in our bathroom. We weren’t expecting this being when we first stayed at these resorts it was Pocono palace in June 2023 for our anniversary and it was the best stay ever which made me want to come back. Everything was so perfect and more there! It was such a let down seeing how the other resort was compared to there. The staff was absolutely amazing though above the issues we had. For our last night we requested to stay in a Roman tower over at Pocono and they let us and it was just the perfect night that I wish we could’ve had the other nights we were there. I’m now so upset about the closing of Pocono palace because as much as I want to come back to stay in a champagne tower at the other locations I’m scared of wasting time and money to have another bad experience. I’m really hoping that if they can’t update the appearance, that they atleast put more effort into the amenities and making sure everything in the rooms (pools, tubs, hot water, etc.) is up and running. We are planning to hopefully try again but truly don’t want to be disappointed again as we love this couples resort and it the closest one we have to us(about 3 hour drive). I hope someone sees this as the other reviews and steps up to do something. Hope to be back and have it better than ever at a sister location to Pocono palace. ❤️🥲

Ria Rotten

16:11 18 Oct 24

My boyfriend and I stayed here for 5 days and had such an amazing time. The only reason this is a 4 star review instead of 5 is due to the property looking run down. We got a bit scared pulling up to see rust on the welcome sign, it looked a bit more dingy than expected. Outside of the villas weren’t the best looking either. But the room was beautiful. Other reviews mentioned issues with hot water, we didn’t have that at all. In fact the water was too hot most of the time lol. Once we settled in the property really grew on us, it is such a cozy place. The high point of our stay was the staff, they were all beyond friendly, and that makes the biggest impression for me. We had dinner once at the restaurant and it was alright, not the best. Decided to go other places around the area instead of eating there for the rest of the nights. (Paradise hibachi was AMAZING, 1min away from the resort.) Activities were nice, cute cheesy couples games, paddle boats, golf cart rentals, and beautiful nature trail. Also the scavenger hunts kept us occupied and were really fun. The haunted trail was incredible, I hope they keep doing that every year. All in all we were sad to go back home, it was such a lovely trip and we didn’t feel inclined to leave the resort a ton, plenty to do on the grounds. I really do recommend coming here, as long as you’re not expecting a super high end polished resort.

Joe Bannon

10:43 17 Oct 24

My wife and I recently stayed at Paradise Stream, scheduled from Oct 13 thru Oct 16th. We left a day early because of the poor service there. ALL the employees were wonderful, we don't blame them for the problems.We stayed in room/villa #217. The first impression was not good. The ramp leading up to the room was falling down in disrepair. Was surprised it didn't collapse when walking on it to the door. The ramp has fallen at least 6-8 inches at the door. I have pictures. The heart tub jet fixtures looked like they haven't been cleaned in who knows how long, hence we didn't use the tub.We had our first vacation in over 12 years, and decided to go back to Paradise Stream. We are silver tier forever lovers. Not really sure we will waste our hard earned money to go somewhere where basic hotel service is this bad.The biggest problem was the housekeeping. On Monday, October 14th, my wife's birthday, we made 3 calls to the front desk, 2 visits to the front desk to get our room cleaned. This went on from 9am until someone finally came with clean towels, soap and to empty the trash cans. I saw someone around 930am, asked if he was here to clean the room. He shook his head no. Then I asked when someone was coming, he said what you need. When I tried explaining, he needed a translator app or something.. He said that there was no clean towels. Talking to other couples, we found out that this was not just a lone problem with housekeeping, as numerous couples had the same problem. Couple in room 205 didn't get housekeeping until around 9pm, we got housekeeping around 930pm. For the amount of money you charge for the stay, there is no way a basic service should be this bad.Talking to several employees, we found out this has been going on since the new "resort manager" had fired the housekeeping staff to use an outside agency with "illegals" supposed to be doing the work, to save money for the hotel. We were told they don't want to do anything but play on they're phones all day. Several employees told us basically the same thing.Overall the condition of Paradise Stream is not what it used to be. The basic services are poor.

14:13 14 Oct 24

19:43 10 Oct 24

00:20 09 Oct 24

20:51 04 Oct 24

The best romance Restort ever ❤️

GRAMPY

19:55 03 Oct 24

My wife and I have been coming to praise stream for 38 years. There used to have wood for safety around the heater in the sauna the toilets in the room were small, and the floor was spongy. The ladder in the pool has a 2 inch step , should be larger so adults can use it. My wife brushed her leg on the step. There was no was nothing to do in the lounge. Use to be karaoke, food, and music with the bars open, they were closed. Also no photographers? We like the pictures layer out in the lobby there was no excitement! We probably won't be coming back unless you make this place handicap excesable for the lobby and store , and the scooner room. We love coming there but you need to upgrade. I'll give our stay at 5 out of 10 . Hope you can change things to make it more fun worthy of your prices. Thanks, a forever lover.

Kristina Kelly

15:43 02 Oct 24

we only get 1 maybe 2 weekends fully together that we can get away every year. this year was only 1 weekend dues to our schedule. this was absolutely a waste of our money and time. besides the staff (they were the only positive) everything else wasway below what we were looking for. 2 years ago we stayed at cove haven and enjoyed it, this time we read the reviews and seen that this affiliate was updated. so we figured that we enjoyed the last one, this one should be outstanding. we were very disappointed. we stayed in the champagne tower rm 427. soon as we walk in, it looks nice. Just as the cove haven champagne tower room . then as we walked through to unpack we start seeing what we were going to be dealing with. half the switches didn't work. either loose(which only worked if you jiggled them) or inoperable. the bathroom (toilet room) smelled like someone always just used it. we had to use a Yankees candle the entire time to to make it tolerable when the door was closed. the champagne tower (inside tub) paint was flaking off.Jets were so loud and not relaxing at all we both only we in once, and after we had to pull flecks of paint chips off eachother, decided that we weren't going to use it again. our pool area looked to be ignored for a while. spider webs everywhere. the pool lights didn't work, the pool whirlpool barely worked, the pool was supposed to be warm, that didn't work either. we had to turn the sauna on with the door open to heat up the pool area which barley kept it warm. the heat lamp over the massage table was broken and covered in webs. looks like it hasn't worked in a while. walking around the pool area noticing alot of ceramic tiles were loose and poping up. after about 30 minutes we gave up using that area. this was supposed to be the best of the rooms they had. and we payed for the best. and we both were disgusted and disappointed. Everything needs an update ,the game area was a joke beside the bowling alley ,only went in the room to sleep since it was way below the standard we payed for. we both tried to make the best of it since it was non-refundable.

Yanky Ungar

20:40 29 Sep 24

There was no hot water in our room, front desk wasn't able to help as the maintenance guy already left for the night.. Champagne Tower with cold water... Is nothing worth. Let alone not being able to take a hot shower for a 2 night stay.I see some other people's reviews with the same complaints of not having hot water, how can you guys charge me over $500 a night when you know you don't have hot water?! Very disappointing.Additionally, this place is outdated, they told us when we booked that they had a major renovation in 2019, it was definitely not the case, room needed a deep cleaning and overall condition was not good.

Sean Grande

20:23 29 Sep 24

Kerry R (Ker)

12:37 10 Sep 24

Beautiful place. The staff is very nice. Fun things to do everyday!

Lynsey “Lyns” DeFelice

19:11 09 Sep 24

My husband & I went to celebrate our 5 year wedding anniversary/15 years together. We stayed for 5 night/6 days in the Champagne Tower. We didn’t do a lot of the stuff on property just but there was plenty of activities for us to do in the general area. We both agreed that we would’ve done more of the stuff on property if we were there with friends that are also a couple. But overall we had a great time there, food was good, room was clean. Definitely would go again even if it’s just us.

Frizzell Jones

02:36 09 Sep 24

smelly and dingy sheets and rooms , pool had some type of film in water, as well as hair in bed when we decided to inspect - JOE changed our room after unfriendly security was sent to inspect- 2nd room no wash clothes had to run water in sink and shower for 5-10 minutes for it to get hot to wash face and hands from being in other room - this room sheets still dingy and strange smell we had to leave could not sleep in room -went back to desk now security upset told JOE rooms are horrible and we are leaving he stated he would refund us the next day when i called i started getting the run around security said we used bed and shower so no refund we where in room 10 -15 minutes inspecting and trying to figure out a solution - i also left vm for head manager and still did not receive a response we attempted to use resort room 8/30 /24 and finally i just called my credit card - we used this resort in 2018 and actually enjoyed i dont know how it went down but i would not recommend it in 2024 ! not at all not even to teenagers - it made us feel as if we will be itching on the way home from a overnight stay

Miriam Ortiz

22:44 08 Sep 24

The best thing they treat you very nice.All the work is you employees are very wonderful persons

Andrew Murphy

18:33 08 Sep 24

Antonio Alas

19:19 04 Sep 24

Rooms need to be updated

16:05 03 Sep 24

14:21 03 Sep 24

16:09 02 Sep 24

15:35 01 Sep 24

I've been to better resorts. As per this resort it was nice and quiet.

Elani Ackhart

23:49 29 Aug 24

We have stayed here a few times and we enjoy the resort. The rooms are great and the whole experience is worth it. There are a few things that need to be updated, but all in all a wonderful experience every time we go. The pictures are of the woodland Villa.

22:14 28 Aug 24

03:14 28 Aug 24

02:38 28 Aug 24

00:07 25 Aug 24

The condition of the room was poor and smelly. Bathroom (shower) had mold all around. We left the following day with clothes smelling of smoke. The pool in the room had small black pieces just floating around. The sheets were not white but yellowish. Was informed that during COVID the rooms were remodeled, not true! Stayed there many years ago, and the rooms are looking worse. I would not be staying at this place again. Definitely do not recommend!!!!

mermaid trainer

21:30 24 Aug 24

I really wanted to like this place and I didn't. The staff we know from Pocono Palace were friendly & helpful. The ones we didn't know seemed to not care..I told 3 people there was no soap in the bathroom soap dispensers in the games room over 2 days and they never got filled. 1 morning it took our breakfast waitress 15 minutes to get us coffee and 45 minutes to get out food. Housekeeping left towels outside our door but they also left someone else's trash. The dining room is depressing. The decor is horrible and it's like you are eating in a basement. The food never changed for our entire stay. The games room needs to be modernized in the worst way. It says there is a lake... nope tiny little pond. The evening entertainment was a DJ or a single performer, nothing worth staying in the club for even 1 drink. Our Champagne tower room has been modernized. The bathroom is nice and the pool is great. Unfortunately we won't be back.

Charles Appleberry Jr

21:02 23 Aug 24

Kathy Brown

18:52 23 Aug 24

My husband was very shocked and amazed at this place. The property seems to be kept well. We will be going back.

Phil Pitt

04:33 23 Aug 24

Jennifer Rockholt

17:16 15 Aug 24

I don’t even know where to begin. First, you really need to update your photo gallery on the website bc it’s very contradictory to the actual dump of a room we stayed in. Highly disappointed. Everything looks OLD rundown and broken. We stayed there 30 years ago, what the heck happened to that place?? No where to charge a cell phone or my husbands pacemaker machine. Ppl are spending a lot money and no results of things being updated to improve the resort. Where is all that money going to??? I will be sure to let the internet world know what a robbery it is to stay at paradise dump!! I we stayed in room 523 on 8/12/24 thru 8/15/24 dresser drawers don’t work tile cracked in shower leg of dresser broke and pool smelled like stale urine!!! Do better paradise dump!!! Do you really want me to add photos???

01:50 15 Aug 24

14:31 12 Aug 24

02:16 12 Aug 24

08:07 10 Aug 24

I love love this location!! .. My 2nd time going and for some reason the weather don't really be in my favor but that didn't stop my husband and I from enjoy everything in there .. From the staff the people visiting , everyone was so nice .. They have a lot of things for us to do, the pool is very nice and clean as well as the rooms.. We stayed in the Apple Of Eden room and Champaign room , both were very nice , clean big rooms with pool and jacuzzi.. The food was awesome too .. Def recommend this beautiful place for a lil mini getaway .. Will be going back very soon again🙃

Alan Desris

00:53 09 Aug 24

Fun day out

Nancy Nalepa-Skibo

20:53 07 Aug 24

The room was not cleaned. We were told they ran out of towels because they were delivered to the other locations. Why couldn't they at least empty the garbage.The DJ was too loud at the nightclub so we couldn't talk. The comedian came on too late.The food was tasty and the service there was good.

James Gray

15:45 06 Aug 24

Our NOT so romantic getaway!

Dimitrius Massenburg

22:10 05 Aug 24

Great place for a couples getaway. Plenty of entertainment available. I recommend 2 nights because you need a least 1 day to try out the amenities.

Caitlin Kolba

23:57 03 Aug 24

Pros and Cons.The check in and check out process was very simple. The front desk staff are generally welcoming and friendly.There were specific staff to note during our stay – Jess, Katie and Ashley were all amazing during dinnertimes, and we found they went over and above with their friendliness, service and attention to detail. We requested extra towels at the front desk after leaving breakfast and the service was so fast, the towels were being brought to the room before we were even back to it!We had no issues with maintenance or the functionality of the room or other amenities.See other comments regarding safety, walkability, rooms, dining, etc.

Sean Jurado

18:32 03 Aug 24

Angel Stull

16:29 28 Jul 24

if i could give 0 stars i would. this place is HORRIBLE when it comes to taking care of staff. i have witnessed a poor girl get stung so many times by wasps and she tells her higher ups that there is a nest by the dock and they do nothing!!!! so unprofessional and just so messed up!! this is a hazard for not only the employees but the guests too like myself !!! this place could be amazing but they need a change of management!!!! terrible work environment for these employees i feel terrible!!! had to tip the poor girl i felt so bad

Ami Kapadia

21:22 27 Jul 24

If you are here for a short stay it’s not worth it to go to Spooner’s. We waited over 50 minutes for food and never received it. When we asked why others who came after us received their food before us, I was told she wasn’t the one preparing the meal. With the limited amount of time we have, this not acceptable.The Spa was great. The massage was very relaxing, but they also took care of the knots in my shoulders. They were very thorough with their communication to make sure we were comfortable.

Eric Alt

04:48 26 Jul 24

Had a great first stay here with my wife for our 20th anniversary. The room was relaxing, staff was friendly, food was good, and my wife and I were able to reconnect and enjoy some alone time away from the day to day.

Kim Uszaki

15:18 21 Jul 24

Treat Y❤️URself!! My husband booked the Champagne Tower room for the weekend and I was pleasantly surprised!!! Our room was CLEAN, spacious and the added romantic amenities were so cool (indoor heart shaped heated pool, sauna, and of course the champagne 🍾 hot tub). Food GREAT, staff FRIENDLY! Justin was the most personable and top notch server! Entertainment excellent! Chris is an awesome guy who literally wants everyone to sit back and ENJOY their time while he provides the best music and interactive games for all! Take the time to appreciate all the wonderful things about the resort and not just focus on the things that don't really matter. Make memories and have fun-life is too short! Dance!P.S. The massage was so relaxing and fishing on the lake was fun too!!

Ladi Tea

14:19 18 Jul 24

My husband and I enjoyed our stay. We booked the Garden of Eden room. It was a little outdated but overall clean, neat and provided a romantic vibe. The food was ok. I mostly enjoyed the salad bar. I was disappointed that the pedal boats and indoor bowling were out of order. The entertainment could have been better, more up to date. The staff was friendly and nice, especially Mukti and Asianiece. We will definitely be back.

Frank Mckinney

08:40 18 Jul 24

I absolutely love it, I would recommend anyone to stay and enjoy themselves

Cari Hurd

01:52 18 Jul 24

This is a couples only resort, no kids!! We had booked the lakeside villa, which had a balcony overlooking their lake. The room was awesome, huge heart shaped jacuzzi tub, walk in 2 person shower, king size bed, fireplace and mirrors everywhere including above the bed. We enjoyed it so much there that we plan on going back soon. They have an outside and inside pool, hot tub that's inside & a huge fire pit. The pools & game room are open 24hrs which was nice.

Cindy Osaer

21:21 15 Jul 24

Our room was beautiful! Private tub & pool was awesome. The food was great! Breakfast bar was outstanding. The dinner wasn't so good,soup was cold and entree wasn't so good. The desert was great!. Our bed was very comfortable. The housekeepers was great ! They serve a raise. We will dey be back. We didn't get our strawberries though. . We had sink problems but it was fixed. Thank you for your hospitality. The Karaoke tonight was fany!! . We couldn't do much it was 96 but we did what we could and enjoyed our anniversary!! It was worth it! Thank you

Darlene Kiernan

17:29 15 Jul 24

We been going to paradise stream for 8 years now. This time we went for our 10 year anniversary and stayed in Diana oasis was just disappointed, because the pool was cold apon arrival after I had asked reservations to make sure it was warm, because of previous experiences. They did make the pool warm by the next day. Kindra and Cadence and Visanca were all amazing hostesses. Very friendly. Eve was our waitress multiple times and she just stood out because of her amazing personality. A Shout out to the cook Saturday night, because I don't like seafood or mushrooms and he made me chicken parmesan which was really good. We had never participated in the scavenger hunts before but we tried this stay and the legendary hunt and colonial hunt were so hard. I could only find 11 of the 12 colonials and we literally searched the whole resort for the legendary hunt and I was only able to find two in 10 days. Was just disappointed because of the time spent searching for nothing. I had never participated in the games before neither, but Megan made them so much fun. Donna and Diane at guest services were so helpful and great personalities. We had lost power the first night there and had no water for 8 hours and then another day no one had informed us about a service maintenance and we had no power for 3 and half hours. But the manager did apologize and was very accommodating. They should really think about making the Cove Fantasy rooms at Paradise stream since Pocono Palace closed. We had stayed there a couple times also. We have stayed in all the pool rooms, but I think it would be great to have that room at Paradise Stream. Hopefully the other indoor hot tub will be working the next time we stay. Was wondering why the cost of the drinks were so high this time too? Our Overall experience was good, because of the wonderful employees. It's in a great location to explore Pennsylvania so much to do.

Ross Janowski

12:52 13 Jul 24

We loved our stay and our time to get away. This was a small cozy resort with fun things to do while we hung out together. Many sweet memories. The only thing that keeps me from giving it a full 5 stars is the maintenance is lacking. There are signs everywhere of little things that need to be updated or repaired.

Tivie Preer

08:09 13 Jul 24

R-Jay O'Dell

13:53 12 Jul 24

Eric Flow

16:59 07 Jul 24

BED BUGS. Rooms are filthy. Haven't been there in years. Expected to be out dated but not bed bugs. Was very disappointed. For the price should of been more cleaner. Had two rooms. Girlfriend had bites all over her from bed bugs. Use to love this place. Was a nice get away. Will not go here ever again. Got our money refunded

Matthew McMenamin

23:44 05 Jul 24

Marcus

13:02 05 Jul 24

We had a room with a pool,jacuzzi tub and shower. We used all of these multiple times, we dried the floor also with some of the towels. I requested a complete new set of dry towels at breakfast and left the room for the day. Upon returning to get ready for dinner I had to request the towels again and was forced to wait for them and we were late for dinner. The food could have been fresher, my fish was dry like it was under a heat lamp too long. other food and coffee was lukewarm when served on more than one occasion or i would not even comment. every thing else was great.

YANKYYAB

03:37 05 Jul 24

Never had such a bad experience I took my wife out for her birthday. I spent close to $600 for the night since we arrived late Joe told us we can have a 1 PM check out by 12 o’clock. My room key didn’t work we had to go back to the front desk ( took us 1/2hour) to reactivate the room key, Donna was extremely rude by saying be out of the room by 1 PM at 1pm she made sure to close the water in the room without notifying….They originally offered me for extra pay we can stay for a another hour so I asked her please open the water so we can take a shower I’ll pay the extra fee.. she started yelling at me saying NO because they are doing some repairs I asked her can I pay for a different room so we can shower or is there any other shower we can use before leaving… she said NO ( Interesting I was gonna stay for another night I was surprised that she said they are doing water work ) but it was a “LIE”the supervisor told me there is no work being done there…on a side note all the rooms were empty, honestly I wish I would of seen the reviews before coming down here it was a huge let down…. I’ve been to many hotels never experienced this kind of attitude to a client. Besides the rooms need major maintenance bugs in the pool spiderwebs in the sauna. ( I would of looked away on the room condition if I wouldn’t of had this issue Donna yelling on a client is NOT acceptable) I will never NEVER recommend this resort Jack

Sonel Setoute

18:03 01 Jul 24

This resort was a better experience prior to the pandemic. I understand businesses are struggling but there are signs of neglect everywhere, from the landscaping to the lack of hot water in the bathrooms. Our heated pool was so cold we only used it once. The suites are still up to par, but not for long if the neglect continues. For the exorbitant prices charged, I expect better. The staff is nice enough but that's the only thing that hasn't changed. I'm a gold member so I am very well acquainted with Paradise Stream. I remember when it was my resort of choice, but not so much anymore.

Billie Rae Lerew

11:15 01 Jul 24

Beautiful area and resort. Staff is wonderful! Food is great! Rooms need some work. First room was not very clean and had a smell. Second room was much cleaner, but pool had a leak. The lack of washcloths was a problem as well.

Maria Victoria

04:59 01 Jul 24

First time at Paradise Stream Resort for our recent wedding anniversary. I liked that it is adults only. They encourage couples to do things together. Lots of activities outdoor, indoor, daytime, nighttime. Shuffleboard. Cornhole,horseshoes. Bocci ball Archery, pool. Boating, billiards, fishing, bicycling and more, organized couples games too. Nightly entertainment, comedians, bands etc. The restaurant was really good, 4 course dinner $80 per couple. Breakfast is included with your stay and they have a wonderful breakfast buffet. There is a more casual dining option at Spooners on the premises. However, they were closed one night, for a private event, so we had to find a restaurant off the property at the last minute. Reservations are required for dinner st the restaurant and also breakfast. Only a couple problems; our reservation was made for dinner at 6:30, but when we showed up, we were told it was in their computer for 7 pm. We did request clean towels, but no one brought them to our room, after waiting all day, we had to finally get towels from the pool area. I didn't like the fact that there were no windows in the Garden of Eden Apple rooms. That makes me a little claustrophobic.The room was nice and large though with a private pool and sauna, heart shaped tub and fireplace. I would come here again.

Cindy Agogino

23:09 30 Jun 24

Tim Kelly

12:23 26 Jun 24

Great place for a romantic getaway. The private pool in the room is amazing. The food is great and is reasonably priced in Spooner's Grill.

undrea pittman

13:12 21 Jun 24

It was the first & last time we were at Paradise Stream June 2024. We celebrated our 5yr. Anniversary. The place felt like a senior citizen banquet for like 80yr. & up! Entertainment was lame! Live band were Ole farts! Overall the place just screams OLD! & going down! Food & staff were pleasant. Front desk staff pleasant. DJ Sunday was ok. Liquor was watered down. Best was the artist Mr. Dillard very professional. No photographer heard he died. Gift store extremely expensive. Spa experience ok...one young woman one old. Need a young man masseuse. We are 50ish & 60ish we feel and act like we're in our 40's & this place cramp our style! We're young at heart & was disappointed with the OLD Vibes! Do better! Paradise Stream!

Tasha Brown

19:23 19 Jun 24

I HAVE NOTHING BAD TO SAY!! I LOVE IT HERE!!

Stephen Schoffman

04:01 11 Jun 24

Luis Maldonado

01:28 11 Jun 24

Nicole Smith

17:10 09 Jun 24

Great staff, lots to do, live entertainment, amazing food, delicious drinks, clean, beautiful!!!!! Celebrated our five year wedding anniversary there and it was the best time ever! We will definitely be returning!

Victoria

12:51 08 Jun 24

If you stayed at any of these hotels/motels before you know what to expect. We love to come for the indoor pool but this visit was extra special because my boyfriend(fiance) proposed! Anyways, all of the staff are extremelyyyyy hardworking. Our server Eve was so sweet and hardworking as well as our bartender at spooners. We’re from NY, so we have high expectations always for food so I would say food could definitely improve.

Rhonda Manna

20:58 07 Jun 24

Jacqueline Smalls

16:57 07 Jun 24

The room needed fresh air

Leah Klar

15:19 04 Jun 24

This place was disgusting. There were spiders in the room, the air conditioning didn't work, and the bathtub paint was pealing. When maintenance was called to fix the air conditioning, they said they couldn't do anything, but we should turn on the exhaust fan.

Madiha Al Bakri

12:42 03 Jun 24

Everything was fantastic!

Moshe Nisser

00:44 30 May 24

When I got there the room was about 75 degree so I called the front besk and they sent someone to check it and he Recommended that we turn on the Exhaust fan from the bathroom and that didn't work.I went into the pool and I only killed 4 black spiders 🕷When I went to the Champagne tower and it was all Scratched and the paint was peelingIt was disgustingThis is not what you should be getting for 500 dollars I'm disgusted by the place it's getting old, stay away it's not worth the money especially when I went for Memorial day

Rayna Smith-McCawley

14:24 28 May 24

We were there in April. We noticed a lot of additions and improvements. Food was good, service great, activities fun. Would highly recommend as an adult couples getaway.

LINDA T.

18:49 27 May 24

Stayed at paradise resort for the first time over a holiday weekend. This is an over priced sad little place. I have no complaints about the staff that works here. Everyone I encountered was polite and friendly. They do their best with what they are giving. My biggest issue was the mildew smell of the room. It's horrible and over powering. I think we stated in the apple of eve room in one of the round buildings. I had to spend most of my time sitting outside of the room on the chairs provide in front of each room door because of the smell. The room has no windows so it's dark and gloomy in the rooms. I refuse to use the hot tub, sona or pool in the room. The hot to was grimy with left over residue from cleaning products. The pool area was hot and I could see bugs at the bottom of the cloudy pool. There was no smell of chlorine so I can only imagine the bacteria living in the pool. I refused to use any of the room amenities in fear of rash or infection, but that's just me. Other guests seemed ok and joyfully romping around the facility with out complaints. Some people can do that. Smells and grime doesn't bother them. I read other reviews. Some feel the way I did. Others are happy and plan to return. The food was ok. Not spectacular. The best was the breakfast buffet. The activities outdoors were childish. Four makeshift boxes for mini golf, a game room, one pool table, and a silly bowling alley. Spoofers is offered for drinks and lunch as a light hearted hang out area. It was more like a school cafeteria that serves alcohol. We ended up leaving the place earlier then planned. One night and a full day and I was done. I couldn't see wasting anymore time at this place. The worst part of it all. Again I go back to the smell. We spent a total of 29 hours at this resort. Every bag I brought with me, every piece of clothing that spent time in the room reeks of the mildew smell from the room we were in. So instead of spending the hoilday weekend at a fun Adult Resort. I'm stuck doing laundry. Yay!!!To the staff at Paradise Resort. Don't take my review personally. You all did your job very well. It's not your fault where you work is a run down facility who's hay day has long passed. Koodos to you all for doing the best you can under these circumstances.

Kristy Evans

01:45 22 May 24

The rooms need help but the staff is amazing. I'm torn with this review. This was our first time at this resort. We picked the lakeside villa, the only room with a view of the lake. The room is a comfortable size, the bathroom was recently remodeled and the mattress was comfortable. The staff was super friendly and the food was pretty good. The let downs are the over abundance of little things that add up. All of these are from the ramp to our room to our patio only, no common areas: Ramps to your room are falling apart, rails missing posts, steps caving in in front of door, paint and plaster falling off, light covers missing, burned patio light bulbs, cobwebs on patio, beehives, tvs not USB capable, traffic cones on ramps to rooms. It's simple upkeep that's lacking and it's so sad to see.

joanne kowalski

01:04 22 May 24

we thought the front desk was a bit slow and also the room was not ready when we arrived. We had to wait a while till maybe 5PM or later. The salad bar was ok you could have had honey mustard dressing though and bread fine..soups we did not like. The steak and shrimp was not good mostly the steak being a rib eye was very fatty not apetizing..I did not eat it I sent it back from chicken cordon blue. The potato and veggies good and desserts good. The nightclub comedy act was very inappropriate. It was quite dirty for us. Pool tables nice.

Diane Welch

01:47 21 May 24

Pam

00:39 20 May 24

This was my 3rd and last time staying here and I will not recommend anyone to stay here my room was leaking water from outside the shower water was turning from burning hot to freezing cold and the front desk women have a nasty attitude when I told the one about it she gave me a mean look and said what you want another room I said no cause I had unpack everything so she said she'd send some more towels and they left them outside under the rain and when I open the door there was more water all over so I called the front desk and they gave me another room no water was coming in but the floors was so dirty and the rm had musty smell was strong never again I had reservation for next yr and I canceled it so disappointed never again this place overpriced for this dump again never again DON'T BOOK it's not worth it 27th year anniversary ruined 😔

Irma Alvarado

21:07 19 May 24

The room lacks maintenance, very dirty walls of the fireplace

Tierany Dowd

20:30 15 May 24

My husband and I stayed here for a weekend in May. Overall, I was satisfied with the experience, though it left a LOT to be desired. The property is clearly dated and in need of maintenance, but we did notice at least some things were being updated, so maybe they're working on it slowly. Our room (champagne tower) was decent. Two huge immediate turn-offs were the smell of cigarettes and the soot all over the wall above the fireplace. The layout is odd, most notably the mini fridge in the bathroom, but it's a lot to fit into one "room" and I don't know that I'd be able to do much better. The room was hygiene clean, but the "out of sight" things have clearly not been kept up with. The shower was nice and looked newer. The pool was the perfect temperature and clean. All of the buildings had their maintenance doors hanging open at all times, which I found very odd. Things closed surprisingly early- gift shop at 8 and lounge at 9 on that Friday. The nightclub is a just small stage with stadium seating and a small area up top. We did not take advantage of any of the activities, so I can't speak to those. We only ate breakfast at the resort, which was good. You have to make reservations for each meal (breakfast included), which they don't tell you at check-in. And you can't do it yourself online. The app is legitimately useless, at least it was for me. They give you general business numbers to call (not the front desk) and the texting feature only works during certain hours. The shuttle was initially advertised to take you to multiple close attractions (namely Mt Airy Casino) but when we tried to figure out how to use it, the front desk said it would only take you from the lounge or nightclub to your room. Overall it was fine, but I expected much more for the cost.

Nick Rockle

11:04 14 May 24

Leticia Torres

12:38 13 May 24

Bed bugs in rooms run ! Checked in for a weekend getaway room was nice 80 a feel smelled a little moldy then look over on wall a huge bed bug crawling on wall was there for an hour thank god I didn’t unpack !!

Kathy Hinkle

20:06 10 May 24

We have been staying at Pocono Palace for over twenty years, but now that it has closed, we decided to give Paradise Stream a try. We have stayed there but it has been many years. There were pros and cons about our stay. The people were very friendly. We stayed in the Lakeside Villa and it was nice. The food was okay. But...we do not like the way everything is separated. You have to go to different buildings. Whereas at Pocono Place, it was all in one building. And since everything is not in one building, you lose the family feel like it was at Pocono Palace. The dining area at Paradise Stream feels like a cafeteria. Too bright! And there aren't many windows in both buildings. The atmosphere is just bleh. The grounds are a disaster as well.Our stay was just not as nice as it used to be at Pocono Palace. I hope that the owners take the money they got from selling Pocono Palace and put it into making some changes at Paradise Stream and Cove Haven. Otherwise, I think they may lose guests. I am not sure if we are going to say again.

Jennifer Lane

18:36 05 May 24

Had a great time! Definitely needed that adult time away. The room was great! The breakfast was lack luster.

Serenity J

00:09 05 May 24

The food was really good and the staff were really nice. The rooms could use some work The floors were dirty and so were the walls. My husband kept killing bugs. The bed kept moving and rolling everytime we got up. It’s like nobody attempted to clean the rooms. They have to do better with this. I was uncomfortable and was thinking about checking out early but we decided to stay to experience everything else. Will not come back no time soon, if ever.

waldy robles

00:34 03 May 24

Everything very good

Bruce Goodman

10:28 01 May 24

Avery E

15:07 29 Apr 24

Great place absolutely loved the experience of this place but the rooms definitely need some tlc and the outside of the buildings need some help to.We did get a room that was dirty and they instantly gave us a new room which was great but the next one was just as bad.nothing effected how great of a time this was tho.

Matt

04:05 29 Apr 24

What happened to this place? Run down, neglected, and worn out. First time we stayed here at Paradise Stream and would’ve stayed at Pocono Palace but they are closing that property in a few days so I figured any issues wouldn’t be tended to since they are closing. What a mistake. Nothing says welcome like a rusted over main sign on the roadway. Walked into our Champagne Tower suite for our anniversary and while checking over the room we got clobbered with leftover weed stench in the pool/sauna room. Very strong, had to open the door to the pool room and the front door for a half hour to air it out. Light switches dingy, bathroom sink drain a rusty brown color with a hint of chrome that used to be there. Shower head rain faucet was a drizzle instead, absolutely no water pressure. Forget the champagne glass hot tub, we knew from last time it takes forever to fill and this one was even worse due to the water pressure. Took almost 90 minutes just to get filled to the lower jets so we could at least get something out of it. Dining room is in a windowless room, feels like a basement with that orange and blue carpet. At least we know they were addressing the water stained ceiling tiles in the dining room because on our last day it was extremely loud thumping and banging above as the roof crew was replacing the roof. Nice and peaceful! We actually switched our dinner reservations to the Pocono Palace on the second night because that property has a fantastic view right on the lake and the restaurant is nice looking and very large. Shame they are selling the palace and keeping the paradise stream, they got that one mixed up for sure. Their “lake” was nothing like the palace one, they actually call the grass mound in the middle of the run off pond the Island of Love…ridiculous! Wood lattice Skirting around the smaller rooms in the back visible when walking around the mud hole lake were visibly broken and worn. Mirrors in the room have wear and tear on the edges. At least they wised up and got hardwood floors in the bathroom instead of the carpet around the toilet they had for years(gross). Food was pretty good and service was excellent, no problems with the staff at all, very accommodating. But sadly, this place is limping along to the finish line. Could be a spectacular place but really needs a complete overhaul. Public indoor pools drained or not working. Bowling was out of order. Comedian was lame. Won’t be taking a chance to stay at Cove Haven, their original resort that started it all, reviews are pretty much the same for all 3 resorts. Did it twice, won’t be staying for a third time.

Stacy

07:57 28 Apr 24

We had to wait over 2 hours for room to be ready upon arrival. No offer of a free drink or any compensation. Room was mostly clean. Tub was cold with no thermal cover available to keep warm. Bed moved and rolled.Food in restaurant was pretty good however place could use some updating overall. Still is a great couples getaway

Athena Fernandez

00:01 23 Apr 24

I love this place. All the games are so much fun. Love the activities. The food is good in the spoons Cafe. I love their breakfast. The staff is super nice too

Franklin Brown

14:42 22 Apr 24

DIAMOND GHEE JR.

04:16 20 Apr 24

This place was absolutely garbage, from arriving, to service, rooms, and location. Majority of employees were rude, we for massages and they sucked, we had an negative experience with two of the servers, but the manager helped us out with that. Front desk were an abomination in how they received and handed anything everything was dated and smelled, entertainment was ridiculous, take out was limited and not much to do near there

Stacy Oaks

14:48 19 Apr 24

This is the second adult only resort we've visited. We went to Cove Haven twice and this one for the first time. Ultimately we like cove haven better. There's a little more to do at cove haven and things are more spread out. The service here at paradise stream was great. Unfortunately I can't remember names but we met a food service manager in the evenings, he was great and went above and beyond food service. We suggested to him, along with another guest that they need to leave more toilet paper in your rooms when the guests are staying for more than 2 days. The next morning we had toilet paper waiting at our doors. Just the fact he remembered and made that happen is a little thing, but they listen. The food and drinks were excellent. We didn't get to do many outdoor activities because it rained most the time we were there. The bar tenders and servers were great and we never waited for a drink.

jay fratus

19:44 14 Apr 24

Truly enjoyed everything about our experience there the only thing I can complain about was the weather but that's out of everyone's control. Service was wonderful, plenty of indoor activities to keep you busy, if the weather isn't good. The room was really nice. Stayed at the champagne towers suite was exactly what I expected. I would recommend it to any one else who is looking to get away with there significant other.

Simone O'Grady

15:09 11 Apr 24

My experience with this place was a little different I'll say. The first thing that really bothered me was the smell, second thing that bothered me, is my husband and I went over to the bar we had a few drinks everything was good. that same night we go we eat dinner we had a few drinks with our dinner and I just thought it was a little bizarre because when we got drinks the first time from the bar there was no sprinkles on them but when we got our drinks with our food there was sprinkles on them and as I started to drink mine and I started to feel really weird, so I feel like somebody was trying to position my husband and I into a situation....so really I'll probably never ever show my face back there..... They put our room right next to the utility closet!!! Some of the staff was really creepy Yes somewhere nice but mostly creepy I didn't feel comfortable there at all and I would not leave my husband side!!!

test brands

19:35 09 Apr 24

Beautiful and romantic getaway room was upgraded and our neighbors didn’t drink champagne so gave us theirs we will definitely be back

Mike Tralies

16:47 09 Apr 24

We unpacked and lit a fire log after a three hour drive only to discover we had no hot water! Also a fuse blew and the lamps and music dock went out. We had to pack and move to another room. The front desk was very helpful and accommodating! They replaced the log and we resettled, only to discover a big red lipstick smear on one of the pillowcases. It grossed my wife out! The manager did comp our dinner and we had a nice indoor weekend!

Cynthia Lopez

01:26 09 Apr 24

I went to the restaurant spooner i stated i Didn’t want them to charge my debit card on file so I paid cash to the waitress Little did I know the waitress pocket the money stole the money and charge my credit card, dishonest waitress and definitely will never be back to this place. Honestly is everything in staff members.

A Aley

00:58 08 Apr 24

Anita Genthe

19:15 07 Apr 24

$The /\nunnaki$ The /\nunnaki

18:56 04 Apr 24

Went here with my wife, this place is not what we expected but the staff that run this place are very nice and happy. The breakfast buffet was very good and the rooms can use an update but the location is well secluded and clean. I was not too happy at first but by the next day I grew to appreciate its amenities and location. I certainly will remember my stay here for the rest of my life. Maybe one day we will return here to relive our memories here. I really like the place. It has so much potential and can easily be met. Was a little expensive for its offerings but I understand. Me and my wife certainly created memories that we will forever remember and look back on. I don’t regret coming here. It’s weird but deep down I really enjoyed staying here.

Erick Barnes

13:47 31 Mar 24

Food and amenities were great. Loved the programming as far as activities to do.

renee s

00:09 26 Mar 24

Water was dirty, couldn’t swim in the hot tub and room looked old, also not much to do around the area.

Yudelka Rodriguez

09:45 25 Mar 24

We loved the concept but they need to doWork in this place. We went here forOur anniversary check in was at 6 pm because the room was not cleaned and they were running low in personnel. The diner/ breakfast buffet needs to be reserved, so be aware if you don’t make a reservation, you won’t be eating here. The facility needs a lot of work and updates to be done. It was a nice experience, but many of the attractions were out of service.

Joker Joker

11:48 13 Mar 24

The hotel complex left a great impression! We knew it would rain, but we didn't want to spend the weekend at home. Comfort, cleanliness, room design, excellent staff made our weekend simply unforgettable. Therefore, we express gratitude, five stars and a promise that we will come to you again👍💝💝💝

Katie Carr

21:03 12 Mar 24

john cole

04:02 12 Mar 24

Will definitely be booking again

Brian Fox

12:33 11 Mar 24

Definitely way overpriced and disappointing. Our room was dirty and outdated. The mirrors throughout the room were filthy. The pool area had a big clump of hair laying on cobwebs. The pool was ice cold. The fireplace was covered in rust chips. Only half of the jets worked on the Jacuzzi. A green electric wire running across the pool area to the ladder. The showerhead was brown and leaking and looked like it was from 20 years ago. If you’re looking for a special romantic weekend with your significant other, I would definitely look for a different place!

Merum crackerz

17:58 09 Mar 24

Came here to spend a night away. They called us an hour in advance to see if we wanted to add anything to the room before our arrival. We wanted a meat and cheese platter, along with some champagne. Once we arrived the champagne and cheese platter weren’t in our room. We called the front desk to let them know & still had to wait 35+ minutes for the stuff to get to our room. The lady that dropped our things off told us they just found out we asked for these things so that’s why it took them so long.. Had us pay $30 for a CHEAP bottle of champagne that was $10 at the liquor store, and had us pay $25 for the meat and cheese platter horribly put together. A toddler could have made it look more appetizing. Definitely not worth $400+ a night. Beds were crusty & dirty. The TV service was very cheap. Definitely not up to date in 2024. Felt like the room was trapped in the 80s. Also make sure you ask for more water, we were giving one bottle a person for the stay. Definitely not coming back and wasting my money here.Lastly, you’re charged a $75 fee on top of everything. We asked when we will get it back & the lady at the front desk told us 5 days. Not worth it.

Alfredo Tobar

21:42 03 Mar 24

I’m really disappointed with this place our room was dirty, the pool in our room had roaches the building needs more maintenance to be honest it is a lot of money that they charge and the service it’s really bad I wasn’t able to use the pool because of the roaches I’m never going again to this place and I won’t recommend it

Nikita Lawrence

21:20 03 Mar 24

Rooms need better up-keep. Our room was ANT infested. The walls were Thilthy! Some of the lights do not work. The dinner is DISGUSTING and breakfast was nothing to write home about. Do not order any food from nearby restaurants that you might have to heat up because they have no kitchen or microwave in any of the rooms. Some of the games are broken and hospitality needs significant improvement. But I didn't plan to write a review until this happened... 2am this morning a stranger walked in our room yelling Hello Hello with a Hispanic accent (never knocked on the door)... I'm like I do not recognize this voice. I was not presentable and my husband was sleeping. I get startled and say who are you and how did you get in??? He says do you have a guy that belong here just try to get in. I said No! And he doesn't say anything then just shuts our door. Im left wondering who was that and how did he get in??? My husband gets up as he hears me talking to this strange man and gets concerned, like how the hell do you just walk in on us like that at 2am and start yelling. We later found out that the man was security getting ready to let a drunk guest into our room because the man said it was his room and his key didnt work. I'm not going to go into what happened after that because my husband was furious as any husband would be. It was not appropriate! DO NOT COME HERE FOR ANY MEMORABLE MILESTONES! NOT WORTH THE PRICE!

Brandon Bourne

03:32 01 Mar 24

We tried it out in 2023 and had such a great time we went back in 2024. We ended up in the same room and had an amazing time once again. Great place to relax and enjoy some romance.

Rob G

15:59 29 Feb 24

I really like this place because it has potential but it’s just not worth 400 and up per night. Our room wasn’t ready until 2 hours after check in. The walkways had ice and were unsafe. And I was totally shocked at the evidence of mold and disgusting toilet paper. I asked very kindly for a partial refund and they never got back to me for 2 weeks. It’s a shame. Now they will comment contact us, yet I did twice already, you need to contact ME with an apology and refund.

Julieth Restrepo

20:03 25 Feb 24

Spectacular highly recommended and beautiful and romantic place

hubert koba

19:47 25 Feb 24

This place needs to be re-renovating, owners of this place need to invest more money for renovation you can tell this place is old school, prices for this place are extremely high, I attached pictures

Sherry Rex

09:58 25 Feb 24

The indoor pool in our suite was ice cold, the sauna , u had to fiddle with it to come on. Champion glass I love. This is like the only pleasurable thing that worked, but the jet stream was very light.

Yolanda Rodrigues

21:06 22 Feb 24

Jen M

16:15 22 Feb 24

Everything was great!!! Such a nice and romantic quick getaway from home!!!

balbina campos

01:06 21 Feb 24

Yulaina Valle

10:18 20 Feb 24

It was a very bad experience. The rooms were not ready at check-in time. We had to wait two hours for them to give us the room. The person who helped us at the front desk was very racist and treated us very badly and with a bad attitude. The water in the pool in the room had a very bad smell, we couldn't use it. When we went to dinner in the cafeteria there was a fight in the kitchen that could be heard outside. The massage place only had one person and there was never room for massages. It really was a horrible experience. So much money that we paid to endure disagreements and bad treatment. I will never return to that place. And I do not recommend it to anyone

Tracy Wagner

01:52 20 Feb 24

Don S

19:51 16 Feb 24

Spooners is the SPOT 🔥

Daniel Deal

04:56 16 Feb 24

Cosmic Coder

00:27 16 Feb 24

Been here a few times. The rooms are always super clean. The food at the restaurant is excellent. As in all restaurants wait staff can be hit or miss. This time we had Jacob. He was waiting on 9 other tables. He was doing the best he could. We had to wait, but still got ok service. Interestingly he was our breakfast waiter to. I think the management staff should consider having some on call workers! All in all even though the property is getting dated and could stand a little TLC, you will have a great experience.

James Kenny

20:59 12 Feb 24

Cool spot for couples to get away.. the rooms and facilities are a little dated ,but kept well.. spooners is the highlight.. staff is very accommodating..

Emily Cooke

03:38 09 Feb 24

A lot of what we love about Paradise Stream is based on our memories. That's not saying it isn't a nice escape for couples. We have been visiting since our honeymoon in 1997 when it was owned by Caesars. Our favorite room, hands down, is the Apple. We have stayed in every room style. The location of the resort is great. We enjoy going to the outlets, Mount Airy and some of the local shops. The level of service has declined over the years. Someone going there for the first time definitely won't see in it what we do. The heart shaped jacuzzi tubs need to be updated/cleaned/repaired as does the pool area. The carpet and mirrors in the pool area need to be replaced. The offering of amenities we had when we first started going to the resort have been taken away one be one but the price has kept increasing. That has been frustrating. The meal quality is very good but was great. Definitely worth the cost. The room (Apple) is our escape from the world and we love it. Sometimes when we arrive, everything is perfect, others not so much. We know how to communicate and what we should expect upon arrival. It would be nice to have everything 'right' every time we arrive. All that said, going there takes us back to a place and time that helps us escape to a time and wonderful memories so it will be hard to stop going. I would like to see improvements in the upkeep and amenities so young/new couples can find what we have found there. We return every year for a long weekend to escape and rekindle our relationship. We are considering a long weekend now. I hope to see the improvements needed so we continue to love our special place and couples visiting for the first time will make it there special place too. It's such a beautiful and peaceful setting as well.

Kelley Rice

11:56 07 Feb 24

Tanya Brockenborough

21:02 30 Jan 24

Dude Wop

04:07 29 Jan 24

I was extremely disappointed with Paradise Stream Resort.1.) The room’s decor is old and outdated. We had a roach in our room.2.)The jacuzzi in our room was spraying disgusting sediment or what it looked like to me, dark brown flakes. Gross!3.)The curb appeal of the resort could use renovations. Coming into the resort I did not feel I was entering any land of love but a neglected motel.The only good thing I say about my stay was that the staff were friendly and the drinks/food was good.But, Me and my spouse, will never come back and we’ll tell others to spend their money elsewhere.

Bryan B

16:16 25 Jan 24

Enjoyed our stay at Paradise Stream

Chelsea Trotto

12:49 25 Jan 24

Such an amazing experience.We had a great time I highly recommend for any couple

Carlos Fernando Martinez

01:01 25 Jan 24

Raine Pagano

14:33 22 Jan 24

Really nice place to get away. Everything on site. Food is excellent in the dining room. Bar and nightclub. Mini game area and juice bar a d more..

siddhi siddharth patel

20:30 21 Jan 24

Not recommended this placeWorst customer experience everRooms were not at all cleanStaff do not have manners to talk customersSteal money from customers & when customers ask for refund they reply they don’t know anythingThey don’t pick a callsOverall west of moneyNot worth it going this resort

Robin Nehus

21:50 13 Jan 24

Tommy Zatarga

00:13 08 Jan 24

Great experience. Fast service

Marilyn Cruz

14:28 07 Jan 24

Princess Young

23:28 03 Jan 24

Mary Rourke

05:48 03 Jan 24

We stayed for New Years 2023 weekend into 2024. Friday night and leaving Tuesday. The staff was all great. TJ and Jess were our servers at most meals and both were very fast and hard working considering how busy it was. I'm not sure if it was bc of new years weekend but the food was impressive for resort food, especially since it was included. The crab cakes were delicious, and stuffed chicken breast with a Dijon sauce were our favorite meals.We stayed in a champagne suite, although dated, which we expected from previous reviews, the bathroom had been updated. The round bed with the flickering star lights over it was a nice feature.The heart shaped pool was the perfect size for a pool floatie and some noodles. We enjoyed it very much. Seeing the white wall in pictures before we came we brought a projector and watched movies in the pool room, It was great!The champagne tub was the perfect size for someone 6ft 3in. The sauna was a nice touch but we didn't use it much.The entertainment and comedians were so good. I've been to other resorts and the live entertainment does not even come close to what was provided this weekend. Musicians playing at tables during dinner and taking requests was very nice. The bands all had great talent.The activities at the resort were plenty. We used the game room for bowling and the bar to sit by the indoor fire. There is also an outdoor fire. We didn't do the putt putt or any of the other activities bc we were enjoying our room and the nearby cities and shops.Our stay was awesome and just what we expected! The food was way better than expected as I read many reviews beforehand. You can't go in expecting a brand new resort. This place has a lot of history and the fact it is still surviving after many Pocono closures, great job on being able to stay open. I can't imagine the water bills, propane bills, and chlorine cost to keep everything up to par!Now for some suggestions for slight improvements:1. We lit a special duraflame log as directed, laid a sheet out in front of the fire and about 10 min. Into the act I'm laying on my back in a very vanilla position and realized the whole room was covered in smoke....no smoke detector going off, nothing. We checked it later the batteries were dead. 7 Aquafina bottles of water later we put our fire out, opened the door and hoped the smoke would escape so you wouldn't find us dead from C02 poisoning the next day.2. Although I understand the pink paint is necessary to keep the tubs looking good and fresh but there was a dried paint point bubble or something and my butt Crack slid across it perfectly slicing my Crack open letting the chlorine pool sting the rest of the weekend. Lesson learned don't slide around in the tub, but maybe just smooth those paint globs out a bit.3. I like vegetables, I like them a lot but greenbeans and carrots for the veggies option for 4 dinners straight can even make a bean lover want something else. Although good, maybe some cauliflower. The same for the soup option. It just makes you wonder what has been re-heated from the day before.4. The hot water or water in general was a mystery to me. We tried to fill the big tub early during the day and the water was not even Luke warm but every evening if we tried to fill it the water was piping hot. One morning I went to wash my hands and no water came out of the bathroom sink but an hour later it was fine. Showering in the morning or before 5pm the water was barely warm but every evening it was fine. The pressure would come and go at any point during the day.Besides those few improvements we had a great stay. We loved the older charm.

steven lassiter

18:03 02 Jan 24

Qivon A.

04:46 26 Dec 23

Visited Paradise Stream for the first time and was pleasantly surprised! Stayed for two nights in the garden of Eden apple suite from Sunday to Tuesday. Considering how long the resort has been around, the upkeep is done well. The suite was renovated, but still maintained its charm. The renovations helped make this a very comfortable stay. The room was also very clean and hot water worked well. I will note that the en suite private plunge pool was not as warm as advertised- we did not use it during the stay.Aside from the well-kept suite, we were also surprised by the food. Breakfast and dinner were both included with our stay and each meal was tasty. The employees were all very pleasant as well. Though meals are included, you are still given the option to tip your waiter/waitress for their good service.Because this was a winter stay, we did not make use of the outdoor activities, but based off this stay, we are entertaining a spring/summer visit.If you are looking for a relaxing time to connect with your partner, I certainly recommend Paradise Stream (resort is adult-only). The resort is less than a five minute drive from Mt. Airy Casino which is also nice. The towns of Stroudsburg and East Stroudsburg are nearby and worth driving through/visiting.

Jay Littly

02:55 21 Dec 23

I just had my 12th year anniversary at Paradise Stream the only Stars I will be giving out is to Miss Bonnie she was extremely sweet very helpful very knowledgeable she took her time and explained everything to us that is my first time staying at that Resort I'm forever staying at Pocono Palace I will never return to that spot first off the food was not good from breakfast to dinner our food was cold I was very disappointed and the money that we spent to have earwigs and spiders in the room I was upset that the walls were cracking when we ate dinner it was supposed to be an intimate dinner but there were people right next to us that we can touch and literally hear their conversations in the dining area there was water stains on the ceiling the light in the ceiling was hanging I was very disappointed it's bad enough to place the small there's not a lot of activities to do but the activities that we scheduled for we couldn't even do because the man didn't have the proper stuff we were supposed to make candles and he didn't have cinnamon sticks he wanted us to do mason jars like if we were 2 years old I give this place thumbs down I will never return and I would like to cancel my payment on my credit card again the only star I'm giving is to Miss Bonnie the reception amazing I wish she was at Pocono Palace I will post the photos so you know that I'm not lying oh yeah the knob was broke on the heater in the bathroom we couldn't even turn it down the housekeeping sucked we had to call three times just to have the bed made I had to spend extra money to go get breakfast and dinner every night of our stay we tried at least to taste the food no good at all the soups were cold the bread was extremely hard I'm just over this place I would not recommend and I would never go back sorry but not sorry understand that I gave those stars to Miss Bonnie only oh let me not forget there was no hot water in the bathroom sink only in the shower

Charles Johnson

14:57 15 Dec 23

This place is nice and clean. The restaurant serves very good food

SavyAnimator

04:50 14 Dec 23

A+ Getaway for Couples Filled with Activities & Courteous StaffWe stayed 5 nights in the Garden of Eden Apple room with the husband, celebrating our 10th anniversary. The room was warm and welcoming, and the floors and surfaces were clean. The bed sheets smelt and felt a bit musty, but I assume that may have been due to the weather. They were comfy nonetheless, and you can ask staff to change the bedding whenever (we brought an extra fluffy blanket anyway, which is always an excellent comfort).We bought the breakfast and dinner package, which kept our bellies full throughout the day. Anytime we wanted a snack, we trotted down to the gift shop, which had a good supply of snacks, drinks, essentials, keepsakes, wood for the fireplace, intimates, and so much more.Over 15 activities are held and hosted by staff each day, such as mini golf tournaments, treasure hunts, crafts, and other activities to spend your time. We got to enjoy live performances of comedians and musicians. There were many indoor and outdoor activities, even a nature walk path. One of our favorite things to do was bowl and billiards in the game room.I can't for the life of me remember everyone's names between the handful of front desk employees, dinner staff, servers (Noah, Jess, Ashley), CXO helpers, shop staff, and housekeepers, but every single person was friendly, helpful, and a pleasure to talk to and be around. All the staff here were very accommodating and sweet! I wish I could have tipped them all and more.The only downside was no microwave. We asked and were apologetically told there was no way to heat leftovers. Also, due to the air conditioning placement in the room, it wasn't easy to feel the fan blow into the bed area. I would have loved to see a box or standing fan supplied in the room (and possibly a hair dryer, too) for future guests.

Edwin DeJesus

02:35 11 Dec 23

Nice getaway food/ent. is good but buildings are ran down.

Glynn Drain

13:23 10 Dec 23

Lorenzo DeBruhl

19:01 04 Dec 23

Kriselly Urena

16:39 04 Dec 23

Initially gave them 5 stars when I first visited in 2014. Have been there every year since and every year has been 5 stars!

Margie Sabatino

19:18 03 Dec 23

My boyfriend surprised me with this little getaway for my birthday. It was our first time here and I can say we will be back!!! Such a great environment and we had a great time on the resort!!

Galina Feon

17:59 28 Nov 23

Don Scicchitano

05:42 26 Nov 23

The staff on the property is amazing, both Donna at the front desk and Charlie in maintenance were amazing staff.When checking in, found an issue with the room (broken tub with a crack) and the second room had leaking facet. Charlie worked with Donna to see what was available and could be done and recommended a room he knew had no issues (and even came with to make sure).Spooners food for diner was just as good as their other properties and quickly delivered after ordered.The only down side was at the end of their nature trail was a pile of old electronics (televisions and old printers among other things) which was kinda depressing after such a nice nature walk on the trail.

Heidi Smith

05:22 25 Nov 23

Elias Ayoub

03:31 24 Nov 23

mary corriea

02:11 21 Nov 23

Great place for lovers. Something to do from 11 am to midnight if you want to . Great entertainment at night. Friendly employees.

E H

21:28 20 Nov 23

We really loved our stay. It was exactly what we needed. We stayed in the Champagne glass suites. Such a fun, unique, romantic experience. We also became friends with another couple while we were there and we just planned another weekend trip back to the Poconos to meet up with them again. Can't wait to come back. 🙂

Mario Alpini

00:37 20 Nov 23

ra tietjen

15:04 19 Nov 23

A place for nostalgia and throwback to the 70's and 80's. If you grew up in that era or want to experience something of what it was like, this is a great place. We went for a long weekend. It's not glitzy like Caribbean resorts, so don't go expecting that and you will be happy. Staff was friendly and helpful. Some fun things to do but plan to spend time doing things in the surrounding area. Great hiking and beautiful views. Also, an outlet mall not far away with great brands to shop.

Steve Duncan

19:10 18 Nov 23

Let me start by saying the staff was wonderful. Everyone was friendly, courteous and helpful. The room however, left a lot to be desired. Paradise Stream was purchased in 1971 and some parts looked like they haven't been cared for since then. Stains on the carpets, molding pulling away from the wall. The Jacuzzi timer was missing the knob and had to be turned on with a pair of pliers. The mirrors surrounding the in-room pool were in poor condition. Stains and "trash trails" on the concrete outside of our room. Torn and buckled carpeting in the gaming area created tripping hazards. Even the large sign at the entrance is old and rusty. Definitely would have gotten more for my money staying somewhere else.

Steve Fiederer

02:17 15 Nov 23

Absolutely beautiful resort and location.Amenities are excellent however in colder weather options are somewhat limited. During our stay sadly the hot tubs were down for service.I purchased the food package we found breakfast was to be tremendous, dinner was good not awesome or spectacular however.We were celebrating a birthday and the team did a great job to make our dinner extra special!

theodore pavkovich

20:39 14 Nov 23

Tucked away in the Pocono mountains this am excellent little getaway spot for couples

Jennifer Amos

12:44 14 Nov 23

Absolutely amazing! I loved my room with the heart-shaped pool and the champagne hot tub. 10 out 10 would go again.

Bill Redhawk

22:04 13 Nov 23

Brenda Ragan

19:43 12 Nov 23

I was excited about a weekend away. But this resort is dated.The food is dated, the soup was luke warm. The salad bar was average. The meal was $55 per person and the food was just OK. The dining room is just blah. Plus our waiter smelled strongly of cigarettes.The rooms.... are dated, but clean. The bleach smell was overwhelming, so we bought a candle. This place needs a make-over. It needs refreshing - fresh paint, landscaping, and general maintenance. It could be fabulous !Location is great, but I'll be going to the nearby Mount Airy casino for dinner tonight !

Pete

04:22 08 Nov 23

Very. Nice

George Flores

01:52 07 Nov 23

Everything about this trip was excellent. Zero complaints...

DoneDeal Service

04:18 04 Nov 23

Super great place to go. Its the firts time I been in a place like this and wow. I highly recommend it. It was a totally doferent experience. A little be of everything, just not enough time. The ha e games for couples, challenges, and many deferent things, they ha e a schedule and activities for all day long. Even tho it's time for some handy work around the place. Or at least in the room.we had. I still give 5 starts. But I did see a few things. If management contact me I can share a few pics I won't here because it's little things but trust me they make a big difference. Overall, highly recommend it. And if anything would love to provide my service for the handy work that it needs. Thank you so much. The stuff it's so amazing. The bar, rhe game room. Everything its perfect

Gabe Echevarria

16:11 01 Nov 23

Great get away but the rooms need an upgrade. Some items were done like flooring tiles but the heart tub Jacuzzi didn't work. The outdoors amenities are not that attractive. Corn hole bags were moldy and disgusting. I did like the isolation, peace and quiet.

N. L.

23:54 30 Oct 23

General:We went for a quick getaway. Upon arrival it was clear that the facilities were VERY old and outdated. I was slightly concerned about the status of our room after seeing the general conditions of the property. The front desk staff was nice, courteous and helpful. The game room has pay-to-play video games and the bowling game is free but a little wonky. We tried playing a few times and it continued to randomly shut down. The game room in general could use a good cleaning; however, you can amuse yourselves there for a while. Snacks at Spooner's (adjacent to the game room) included fresh veggies and finger food (i.e., fried mushrooms or mini taquitos). If you like sports, the top floor of Spooner's has 3 TVs with available remotes.Room:Our room was good for shutting off the outside world although it too was outdated.The water gets SUPER hot, the pool inside our room was warm and welcoming. The in room sauna was small but functionally served its purpose. The bed was small but firm (comfortable) but the sheets were a little scratchy.Food:Breakfast was good and dinner was mediocre. For whatever reason, the resort (nor servers) do not overtly tell patrons that you can order specialized options outside of the breakfast buffet (gluten free pancakes available). The dinner salad bar is tasty but the meats don't seem to be seasoned well (according to my spouse).

Andrea Dick

20:17 29 Oct 23

I was going to wait until I got home to leave a review but I could not wait. I was looking forward to this mini vaca since I had not been away in over 3 years. The room is filthy spider webs in the bathroom I don’t think they swept or vacuumed in months the sauna knobs fall off. will not be returning. VERY VERY DISAPPOINTED! Anyone looking to come here please read reviews before you book!

Lee P

19:38 29 Oct 23

Lisa Sangria

19:58 25 Oct 23

This is our 4th visit. Twice to Coven Haven and once to Pocono Palace. We enjoyed each one!! The service is always friendly which is great. The only issue was check-in took quite a bit of time even though there was only one couple ahead of us and it was approximately 5pm on a Sunday. The service in the dining room was good the first morning with our breakfast. The second day, we had a different server and it was very slow. Not sure as to why since it was not a full house.All in all, we always enjoy ourselves because it's about connecting with your mate and the pool rooms are always a blast!!

Domingo Lopez

19:32 25 Oct 23

Yasmin Oliva

16:28 24 Oct 23

I came here with my husband for our honeymoon and we had an amazing time . Staff were really friendly and the food was great . The room was beautiful and clean we stayed 3 days and we can’t wait to go back next year

Maxwell Jaques

11:38 24 Oct 23

Unless you want to be disappointed with false advertising, do not go here. I’m here with my wife for our 5 year anniversary and so far I’m extremely disappointed in the venue. The room had issues such as the phone not working properly, we found a hair clump in the bathroom, a toe nail by the private pool in the room, and the sheets had blood spatter stains on the side. Our trip package said it included private dining but that apparently just means you eat in the same dining room with other guests, close enough to hear every table around you. At least the trees are in fall colors so the view is nice.

Thomas Schweikert

20:43 19 Oct 23

Wish i had more days to spend here didn't have enough time to do everything we wanted to do.

Desirée Taurus Sun

14:34 18 Oct 23

Rooms were nice. The food wasn't the best and the free entertainment was blah . Wasn't what we expected. We left early

Sue Ran

03:30 18 Oct 23

Nice little get away.

gary jenkins

13:03 17 Oct 23

Jason Weeks

09:27 13 Oct 23

Nicole Boyd

00:03 13 Oct 23

The rooms were great. Our room was not ready by check-in. We had to wait 20 minutes. Then, the deck light outside of our room was on all night. I called the front desk on the 1st night to see if it could be turned off. I was told maintenance would come to remove the bulb. They never showed up. My husband ended up renoving it the next day. Then, our tv remote stopped working. I called the front desk, to which I was told maintenance would come fix it. 4 hours later & they never showed. So I called again & someone came within a few minutes. The rooms were nice, but the overall service definitely needs improvement.

Gregory Vitulli

02:21 12 Oct 23

Outdated, but it was clean. The 1/2 ply TP is ridiculous. The dish TV was very slow, it also cut in and out frequently.

Michelle Suhovich

14:59 11 Oct 23

Such a wonderful place. My spouse and I went for our 16th anniversary. It was our first time and now we want to go back every year. So much to do. Breakfast and dinner was included in the package we did. So delicious. The staff was great and helpful. Everyday was different crafts to do. They give a paper with everything going on for the day. Such a wonderful time. Thank you paradise streams for such an amazing time.

Larry Wawrzenski

04:47 07 Oct 23

Talk about a flawless stay from the moment we arrived the first they did make a quick dinner reservation. The service was impeccable. Donna on the desk took care of our every request. Jess in the restaurant took exceptionally care of us. No matter how busy she was she treated us like we were her only table. The salad bar and breakfast bar can have anything you can ask for. The food was awesome. The Lamb shenk and jambalaya was off the charts. The rooms were huge and clean. The resort has many activities throughout the day.Spooner's was a bar that had an arcade bowling alley fitness center there entertainment every night. They have the biggest pretzels I've ever seen.Bottom line Paradise stream resort is one of the best places we have ever been too and plant to go back.The cost of the room includes most actives dinner and breakfast you pay more but it's so worth it.

Moshe Nisser

21:56 05 Oct 23

It's a very nice and relaxing placeFood 💯Nice lovely, it's amazing for honeymoon or any time you want to 🫂 it's just goodMy sona in my room didn't work and the swimming pool was dirtyBut the Champagne glass was good 👍 👌

Jason Lowery

14:50 05 Oct 23

We will come back, Donna was amazing and so friendly and sweet. Lynnda (might have spelled it wrong was funny, sweet and an amazing greeter and loudgie was an amazing waitress and a sweet heart.Cons some of the activities they listed were not there and should be removed from the list2. Outside activities need to be updated but we're fun.3. Property is older which I understand some of the things but times and all should be replaced outside.4. Poconos palace game room is amazing hope this place updates theirs.5. The rooms need to be re painted and the crack and crevices inside should be fixed also. That is how pest get in.6. The AC needs updated the rooms are warm the AC did nothing.PROs1. Relaxing2. Wooden location is awesome. We saw deer up close which they were nice deer.3. Plenty of great views4. The whole staff is so friendly and top notch.5. We enjoyed our room and know it is a older place so nothing terrible about our room.6. Breakfast and lunch was great7. I like everything they offer is walking distance from where we were

Ezriel Yida Baumhaft

02:44 05 Oct 23

Shane Waddy

10:09 04 Oct 23

The concept and the ideas are there but the execution is lacking. The resort boasts about the food, entertainment and rooms. Customer service/front desk are your back bone please give them a raise. There were several people that wasn't able to check in upon arrival due to rooms not being ready and they were generous and very respectful about fixing that problem. Especially since we were staying one night, we want to get as much time out of the resort and room as possible. The room was dank and moist smelling upon opening the door. I found out later while walking barefoot that the air conditioner in the sitting area had saturated the carpet..which is probably what caused the smell. The rooms need updating, the heart shaped pool was great, but the paint on the inside of it was peeling off and some was in the bottom of the pool. The TV kept going out, in assuming WiFi or cable is spotty. Some of the glass wall was broken off and just laying against the wall. It was noticable so maybe housekeeping left it. The food was good, the adult entertainment can have more added/updated. Either more technology in the arcade area or hands on need to be invested. The bartender that weekend at Spooner's was the saving grace, she made jokes was very friendly and attentive. Overall, spend the money the update the place. The concept is perfect, the execution is lacking.

Kevin Young

01:06 01 Oct 23

Spent a few days there having not been in a while well aware it's an older resort. The first issues was with the fact that our heated pool was ice cold upon arrival spoke to management about it had the matinance give us another room with a fair amount of attitude and dismissiveness from them sufficet to say the new room was equally cold and told it was a cooperate decision take them colder I couldn't understand how but we endured it cause we were only staying 2 nights but i will never stay at paradise streams again and it's sad given that it our 25th anniversary and it was marred by sub Parr establishment

bonnie novik

20:34 30 Sep 23

Wonderful place for couples to get away

Breanna Reynolds

22:33 29 Sep 23

Arlene Brown

21:21 27 Sep 23

Andrés Ramírez

15:32 25 Sep 23

It was a great night, I love the room, prívate pool and breakfast and the best part was the jacuzzi.

Patrick

22:32 24 Sep 23

Karen Sancho

19:49 24 Sep 23

We stayed at the Diana Oasis,but were disappointed with the stains and smell of the carpet.Also the jacuzzi had brown water stains.The pool area needs to be cleaned better and the furniture and bathroom needs to be updated.The round bed and customer service was excellent.For the price and advertising, we were really disappointed with the ambience of the room.The entertainment activities were great as well as the dining services.

Jozelle Woodard

03:07 24 Sep 23

Francisco Rivera

17:24 22 Sep 23

Although I've been visiting the Poconos for about 30 years, this was my first time staying at Paradise Stream. It was a great experience all around and I hope to return very soon

Sabrina McCauley Shriver

14:06 18 Sep 23

We came for our anniversary trip so overall we enjoyed our time because we were spending time together. They gave us a free upgrade when we checked in. The room was big and had nice amenities, however, our mini fridge was off and had mold in it, our pool had what at first we thought was just wear at the bottom but was actually dirt that had settled. They cleaned it but there was still dirt after they cleaned it. The first night it was very humid and hot in the room but it cooled down with the AC on full blast. The bathroom had pee on the seat when we got there and the towels could've been cleaned better. The TVs cut out frequently. The staff was great with handling any issues and were super helpful. I'd suggest them doing better with cleaning, updating/repairing the rooms, being more clear about their services and setting up some kind of tripod or something in the photo areas so couples can take selfie couple photos.

Lakecat52

02:38 18 Sep 23

Great place to stay for a romantic getaway. A Lot of different activities on the property that are available to do at no extra cost. Breakfast was included every morning which was delicious and the service was excellent. They have a store on site with a lot of different souvenirs. It's pretty pricey but there is a lot they offer in the cost of your stay.

Shalima Mercado

03:40 14 Sep 23

Awesome couples only getaway , friendly staff that treat you like family . Very professional and clean

Wilson C

17:16 13 Sep 23

Amazing place to stay at.

Roman Kaminskyi

15:37 13 Sep 23

I think price to hight for service and rooms. Last remodeling on 2016. No good food. But idea and location great. Maybe ok for people 60+ but not for 40.

Jessica Wilson

14:32 15 Aug 23

This was my first visit to this resort and I must say I was VERY impressed. The staff were friendly and professional and the grounds were great - there is a lake, a pool, mini golf course, archery, shuffleboard, corn hole and so much more. Inside there is a game room with so many activities as well (bowling, ping pong, mini golf, arcade). We had a blast playing the various games. The room had a small pool and a heart shaped jacuzzi. We had many romantic moments while visiting this location and we can't wait to go back!! (No kids allowed at this resort. Adults only)

FIKSMAN PD

10:37 15 Aug 23

Had a birthday weekend stay with the wife and had an amazing time. This is an adult only resort. Please do get the food package which includes breakfast and dinner. You will thank me. We mostly spent time together at the pool and loved it. We had a live DJ and played couples games which were fun.

Wanderson Silva

16:06 09 Aug 23

Like 1-ply toilet paper, functional but not luxury. Facilities has potential but they are in total disrepair. Buildings were falling apart from the outside, there were water damage visible in the restaurant, the bar shutdown because water was entering the place, rooms didn't feel clean( my feet were black from walking bare feet). Room did not feel luxurious, just plain with a pool in it. In room entertainment was awful, specially for an adult themed resort. Everything felt like a slumlord ran the place by doing minimal and cheap repairs. Upon arrival, trash bags were in front of my room and sat there for over a day. On day 2, we arrived in the room to find out there was no hot water in the room and we had to wait another 2 hours for hot water. Staff were friendly but the system they work under did allow them to provide a good service. At the restaurant, it took 15-20 min until someone came to the table, another 15 min after drinks were served. Food took another hour to be served, btw we had dinner reservations. Overall, I do not recommend.P.S. - they do give you 1-ply toilet paper.

Chris Foreman

20:00 07 Aug 23

As Forever Lovers, we have always loved coming to these resorts. They really do try to focus on the theme of love the entire time you are there. We enjoy the amenities as well as the entertainment. The rooms are great, but some are starting to need maintenance. With that said, we will be back again next year to keep the romance flowing...

Jim Miles

15:19 22 Jun 23

A beautiful place for newlyweds or for those who are celebrating many years of marriage. We stayed at Diana’s Oasis, and it truly was an oasis! A beautiful room with a heart shaped jacuzzi tub, a round king size bed (with nice pillows!), and a pool just for us in our room! Amazing stay! The food was excellent too. Beautifully prepared and delicious, large portions too. Lots to do on the grounds as well, with an update on activities each day. Entertainment included every night. Tennis, indoor bowling, outdoor pool, archery, bikes, mini golf all included. When you break down everything that’s included, it is great value for your money. We found all of the staff very friendly & efficient, willing to help with any question we had. A beautiful location and drive down! We will be back!

What is the Poconos Champagne Tower?

The Poconos Champagne Tower is a distinctive suite feature found in select hotels and resorts in the Poconos Mountains. It’s a multi-level, heart-shaped hot tub designed to resemble a champagne glass. This iconic design has become synonymous with romantic getaways in the region.

The Poconos Champagne Tower: Pictures

Offers and packages

Among several special offers and packages, we would first like to address the all-inclusive packages which include unlimited breakfast and dinner and a Key Around Club membership that grants access to all resort services, amenities, and entertainment of all three resorts.

Next are the romantic getaway packages – ideal for a couple’s weekend retreat. They offer unique suites, unlimited breakfast and dinner, live, nightly entertainment, and many activities.

If you decide to spend your honeymoon, anniversary, or engagement, or even have your wedding, in the Poconos, these resorts got you covered. Just for an example, the Pocono Wedding packages include a personalized celebration created by their wedding specialists, gorgeous ballrooms for the reception, and romantic suites for your wedding night.

For special offers on suites and packages, visit the official site or contact the hotel directly, as those frequently change.

Champagne Tower Suites: Features and Amenities

Regardless of the resort you choose, the Champagne Tower Suite always boasts similar if not the same amenities.

The Champagne suite provides couples with an extra-large round bed, a separate glass-enclosed room with a private heart-shaped pool, a dry sauna, and a living room with a cozy fireplace, along with the huge champagne glass tub with jets and a starry ceiling above. The decorum includes retro elements along with a modern style.

Rates can vary, especially if you choose one of the resorts’ special offers or packages. Read on to learn more…

Curiosities about the Poconos Champagne Tower

A Symbol of Romance: Over the years, the Champagne Tower has become a popular choice for honeymooners and couples celebrating anniversaries.

Featured in Pop Culture: The unique design of the Champagne Tower has caught the attention of many, making appearances in movies, TV shows, and music videos.

Inspiration for Other Designs: The success of the Champagne Tower in the Poconos has inspired other hotels around the world to create their own versions of the iconic tub.

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FAQs

How much does it cost to stay at a Champagne Tower suite?
Which is the best Poconos couples' resort with champagne glass tub?
There are very few differences among these Pocono couples' resorts with champagne glass tubs, in-room pools, and star-light ceilings above the round king beds, except for their location - but even that is similar, offering mountain and lake views. They all offer amazing romantic suites, luxurious commodities, and fun activities on- and off-site.
The only factor that could help us make this decision is the rating, and it goes in favor of Pocono Palace Resort.
Are Cove Pocono Resorts adult-only?
Yes! All three resorts of the Cove Pocono Resorts are adult-only properties as their goal is to provide the ultimate romantic getaway in the Poconos for their guests.
Why is it called the Champagne Tower?
The design of the tub is inspired by a champagne glass, and when filled with bubbling water, it gives the illusion of a glass filled with sparkling champagne.
Where can I find a Champagne Tower suite in the Poconos?
Several resorts in the Poconos offer suites with the Champagne Tower, including the renowned Pocono Palace Resort.

Poconos Champagne Tower Suites

Find your Champagne Glass Hot Tub...

Pocono Champagne Towers: Youtube Video Reviews

3 Poconos Champagne Tower Hotels

Poconos Palace Resort

Cove Haven Resort

Paradise Stream Resort

How to Book the Champagne Tower Suite

Poconos Champagne Tower: Personal Review

Real Reviews on Google

What is the Poconos Champagne Tower?

The Poconos Champagne Tower: Pictures

Offers and packages

Champagne Tower Suites: Features and Amenities

Curiosities about the Poconos Champagne Tower

Hotels with hot tub suites in the Poconos

Honeymoon suites in the Poconos

Resorts for couples in the Poconos

More Similar Suites near Poconos

Hotels with hot tub in room in Philadelphia

Hotels with hot tub in room in Pittsburg

Hotels with hot tub in room in Erie

Romantic guide - Pennsylvania

FAQs

How much does it cost to stay at a Champagne Tower suite?

Which is the best Poconos couples' resort with champagne glass tub?

Are Cove Pocono Resorts adult-only?

Why is it called the Champagne Tower?

Where can I find a Champagne Tower suite in the Poconos?